Specifically, the Redmond giant had to recall 4 Microsoft Office 2010 updates designed to implement changes in the Office suite, allowing for the modern calendar update in Japan.
Microsoft recalls Office 2010 January 2019 update due to Excel error
KB articles contain uninstallation instructions
Currently, Knowledgebase Articles available on Microsoft's website only contain notices and uninstallation instructions.
'After installing this update, users may experience errors with Microsoft Excel or other applications. To address this issue, users are advised to uninstall the update by following the instructions in the 'More information' section.
This update is no longer available.
Below are 4 Office 2010 updates that Microsoft has recalled from their servers:
- Update for Microsoft Excel 2010 (KB4461627)
- Update for Microsoft Office 2010 (KB4032217)
For users who have installed faulty Office 2010 updates, Microsoft also provides detailed instructions on how to uninstall the applications:
Step 1: Type View Installed Updates into the Search box on the Start menu, then press Enter.
Step 2: A list of updates will appear on the screen, your task is to locate and select the faulty Office 2010 update you installed, then choose Uninstall'.
Excel Error Reported by Japanese Users
According to Borncity, users in Japan reported that Excel completely freezes and even fails to start on some systems after installing the Office 2010 update released by Microsoft earlier this January.
While many users stated that uninstalling update KB4461627 may resolve the issue, Microsoft has 'recalled' all Office updates released on January 2nd to address the related issues.
- Download Office 2010 Professional 32-bit
- Download Office 2010 Professional 64-bit
If you're unsure how to install Microsoft Office 2010 on your computer, refer to the Office 2010 installation steps here.
These updates are only released for MSI-based Office 2010 editions and earlier versions, which users can download through Microsoft's Update service and from the download center for manual installation.
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