Social distancing measures may ease after a few weeks, but the risk of recurrence always looms. A list of the most-utilized enterprise software groups during social distancing can aid software companies in assessing the actual demand for business management support software, thereby honing their business direction more accurately.
The demand for enterprise software during social distancing
The complex trajectory of the Covid-19 pandemic has led to widespread social distancing for many weeks. With numerous businesses transitioning to remote work arrangements, maintaining operational continuity and employee management amidst changing work environments has become crucial. Business software solutions have become indispensable tools. It can be said that in remote work scenarios, these software solutions are the key to management, monitoring, and collaboration. So, which software suite is most utilized by businesses during social distancing?
Top business software suites most utilized during social distancing
* Project Management Support
When businesses undertake multiple projects involving various stakeholders, each responsible for specific tasks, organizing and managing them holistically can be challenging. Remote work due to social distancing can exacerbate management difficulties further.
Enterprise software for project management support allows real-time project roadmap tracking via online dashboards. This means even when you're working remotely, you know which tasks are assigned to whom and need to be completed within what timeframe.
Leading project management tools include ProofHub, Trello, monday.com, and Workfront.
* Real-time Communication Services, Chat, Video Call, Online Meetings
These software suites facilitate interdepartmental communication via messaging or video calls, online meetings, ensuring task assignments, and work discussions are not delayed.
Maintaining effective communication is a top priority for businesses when working remotely. Management needs to ensure all communication methods are open and easily accessible, fostering connectivity. If some employees miss out on important chats, exchanges, or meetings, they'll fall behind.
When thinking about software in this category, businesses might consider apps like Zalo or Facebook. However, neither Zalo nor Facebook offer as many business-oriented features as Skype, Zoom, Hangout Meet, or Microsoft Teams. While Slack is popular abroad, it's not suitable for the Vietnamese market.
According to Mytour's statistics, Zoom stands out in this group, capturing 53% of the user market share (Zoom 53%, Hangout Meet 13%, Microsoft Teams 19%, Skype 4%, Other 11%).
* Remote Access
Remote access software allows individuals to access each other's computers anytime - with the other party's permission, of course. Managers, technical support, etc., can access employees' computers to open files or install software, troubleshoot issues.
The best remote access software includes TeamViewer, Windows Remote Desktop, UltraViewer.
* Data Sharing
Using data sharing software is the best way for employees in a company to access files, folders from others' devices to update information, data promptly, and handle tasks more efficiently. Additionally, file-sharing software provides high security by utilizing cloud storage platforms to keep all files in one centralized and secure location, easy to sync, helping companies mitigate the risk of losing or leaking important data.
Some of the best data sharing software for businesses include: Google Drive, Dropbox Business, etc.
* Team Monitoring and Management Support
Team monitoring and management software is the most useful tool for remote management for managers, department heads. These software solutions help monitor and ensure all members participate, contribute to work. Some software can track how employees are performing by monitoring keystrokes, mouse clicks, applications, and other metrics they use. These tools help you keep your team motivated while also alerting you when a member's productivity decreases.
Business software supporting team monitoring and management include Hubstaff, Officevibe, and JotForm.
Trends in the development of enterprise software in Vietnam
Enterprise software is understood as computer software or toolsets, mobile devices used by business users to perform, promote various business functions. Enterprise software helps accurately perform tasks, business functions, and increase overall work efficiency.
In Vietnam, enterprise software is increasingly being widely used in many enterprises, and this market is also developing vigorously. A series of domestic software development companies are continuously expanding their operations and asserting their positions, not only in Vietnam but also exporting software to international markets.
The development trends of the enterprise software market in Vietnam mainly focus on data, security, and information. These are also the top factors affecting management and business decision-making. In addition, many large software developers have been and are designing open-source enterprise software.