Insights into the Airline Jetstar (Pacific Airlines)
Jetstar Pacific is the pioneering low-cost airline in Vietnam, established in 1991 and officially commenced operations alongside the global Jetstar network in 2008.
Since July 2020, the airline officially rebranded as Pacific Airlines and operates as a subsidiary airline of the Vietnam Airlines Group. The company's headquarters are located at Tan Son Nhat Airport (Ho Chi Minh City).

Pacific Airlines is a member airline of the Vietnam Airlines Group
Currently, Pacific Airlines operates a fleet of 18 A320 aircraft along with an extensive domestic and Southeast Asian network. The airline continues to operate with the aim of providing cheap airfares every day, giving passengers more cost-saving options on every flight.
Moreover, Pacific Airlines boasts a youthful and dynamic cabin crew. The team of Jetstar flight attendants (Pacific Airlines) is instrumental in enhancing the airline's image in the eyes of customers due to their warmth, friendliness, and attentiveness.
Attire of Pacific Airlines Flight Attendants
Since rebranding and revamping operations in 2020, Pacific Airlines has officially unveiled a new brand identity along with a fresh design for flight attendant uniforms, which has received positive feedback from passengers.
The uniforms of Pacific Airlines are now completely revamped with a youthful office attire design. Female flight attendants wear knee-length A-line dresses and vests, while suits are for male flight attendants. The dominant colors used in Pacific Airlines' uniforms are navy blue and gold.

Jetstar flight attendant uniforms (Pacific Airlines)
Overall, the flight attendant uniforms of Pacific Airlines exude elegance, sophistication, dynamism, and youthful vigor of the airline's cabin crew. Additionally, these uniforms are highly praised for their convenience and comfort for attendants during operations.
Roles of Jetstar Flight Attendants (Pacific Airlines)
Jetstar flight attendants (Pacific Airlines) have specific duties before, during, and after each flight:
- Conduct briefing, receive flight information: This task requires attendants to complete 1 - 2 hours before the flight to ensure exchange of passenger verification, update weather information, or note special passenger announcements.
- Inspect safety equipment on the aircraft: Attendants need to meticulously inspect and report any safety equipment issues for timely resolution. In case of any incidents related to safety equipment, attendants will need to explain to senior management.
- Assist in checking and cleaning the cabin before and after the flight to ensure the aircraft cabin is always clean, providing a comfortable experience for passengers.

One of the tasks of Jetstar flight attendants (Pacific Airlines)
- Guiding passengers on and off the aircraft and providing safety instructions is the most important task of Pacific Airlines attendants. During the flight, attendants must ensure the safety of each passenger, prioritizing passenger safety in any event of an incident.
- Attendants are responsible for serving and meeting passenger requests during the flight, such as serving meals, answering passenger queries, etc., providing the most comfortable experience for each passenger on the flight.
Selection standards for Jetstar flight attendants (Pacific Airlines)
Pacific Airlines selects flight attendants who are Vietnamese citizens, holding Vietnamese nationality, with various criteria regarding appearance, qualifications, and skills through rigorous interview rounds. The criteria applied when selecting Jetstar flight attendants (Pacific Airlines) are as follows:
Criteria |
Detailed Content |
Appearance |
- Female: 18 - 28 years old, height: 158 - 175cm; - Male: 18 - 30 years old, height: 168 - 180cm; - Pleasant appearance, appropriate weight for height, overall symmetry. |
Health |
- No glasses allowed, minimum vision: 7/10; - Must be able to swim. |
Educational Qualifications |
- High school diploma or higher; - Good English communication skills required; - Must have one or more language certificates such as: TOEIC (400 points), IELTS (4.0), Toefl Paper (437), Toefl CBT (123), Toefl iBT (41) still valid, or; - College/University degree in English major - Candidates proficient in multiple languages are preferred. |
Other Skills |
- Must be able to handle high pressure; - Good teamwork skills; - Sociable, cheerful personality; - High sense of responsibility towards work. |
Criteria to become a Jetstar flight attendant (Pacific Airlines)
After passing through the selection rounds with the above criteria, candidates need to go through 4 important rounds of examination: Catwalk/ Vietnamese Interview round; English Interview round; 50m Swimming Test round; Health Examination round. Therefore, becoming a Pacific Airlines flight attendant is a significant challenge for candidates.
Customer feedback on Jetstar flight attendants
What do passengers say about Jetstar flight attendants (Pacific Airlines)? Below are some positive reviews about the flight attendants and the quality of service of the airline that you can refer to:
- Mr. Ha Vu (Passenger on the Saigon - Hanoi flight):
“Since Jetstar rebranded as Pacific Airlines, everything seems to be fine. The flight attendants' uniforms are beautiful, the service is good, and there are fewer delays than before. If you frequently travel for work like me and want to save on travel expenses, you should choose Pacific Airlines.”
- Nickname Boom930809 (Passenger review on the Tripadvisor community):
“I have had quite a few experiences on Pacific flights, cheap fares, and the quality is quite good, the staff are friendly and enthusiastic. I feel very comfortable when served well by the flight attendants. I will still choose Pacific Airlines for future trips.”

The service of Pacific Airlines is highly praised
- Mr. Huynh Ngoc Tung (Passenger on the Saigon - Danang flight):
“Pacific Airlines has cheap fares, good service, pretty and friendly flight attendants. I highly appreciate the quality of service at this fare level. A minor drawback is that the check-in process is a bit slow.”
Book Jetstar (Pacific Airlines) flight tickets at Mytour.vn
Passengers can confidently book Pacific Airlines flight tickets at Mytour.vn travel company because Mytour is one of the leading reputable first-tier agents of the airline. In 2019, Mytour was honored to be certified as one of the top revenue-generating agents in the Northern region of the airline.

Book Jetstar (Pacific Airlines) flight tickets at Mytour.vn
Additionally, you can also contact Hotline 1900 2083 of Mytour for assistance in booking flight tickets and quick information provided by the enthusiastic, experienced staff.
Above are the most detailed information about Pacific Airlines flight attendants that Mytour wants to share with you. Plan your flights with Pacific Airlines in the near future to experience a satisfying flight with the cheerful and attentive service of the flight attendants. Wishing you memorable experiences with Pacific Airlines.
Author: Thao Chi
Image source: Internet, Mytour