[NEW] Insights into Vietnam Airlines Flight Attendants

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Content

A Brief Overview of Vietnam Airlines

The Uniforms of Vietnam Airlines Flight Attendants

The Duties of Vietnam Airlines Flight Attendants

Selection Criteria for Vietnam Airlines Flight Attendants

General Criteria for Selecting Vietnam Airlines Flight Attendants

Specific Standards for Each Candidate Group

Real Customer Shares about Vietnam Airlines Flight Attendants

Book Vietnam Airlines flights at Mytour.vn

Vietnam Airlines flight attendants are recognized as the brand ambassadors of the National Airline of Vietnam. So, what do you know about Vietnam Airlines flight attendants? Let's explore thoroughly in this article with Mytour.

A Brief Overview of Vietnam Airlines

Vietnam Airlines is the National Airline of Vietnam - a reputable and top-quality airline among domestic carriers, trusted by customers extensively.

Having operated for nearly 30 years, Vietnam Airlines has earned numerous awards from reputable aviation organizations worldwide. By joining the SkyTeam airline alliance and receiving Skytrax's 4-star certification, Vietnam Airlines has successfully established its brand both in the regional and international markets.

Vietnam Airlines is a 4-star airline

The National Airline of Vietnam, Vietnam Airlines, currently operates a network connecting 22 provinces and cities nationwide. Alongside this are nearly 70 direct routes to countries across Asia, Europe, Australia, and America, not to mention code-share flights with SkyTeam alliance members. On average, the airline operates nearly 400 flights per day, serving hundreds of thousands of passengers.

When mentioning Vietnam Airlines, one cannot overlook the airline's flight attendants. These Vietnam Airlines flight attendants are recognized as the image ambassadors of the National Airline of Vietnam. They also contribute to promoting the beauty of Vietnamese culture and people to domestic and international travelers.

The Uniforms of Vietnam Airlines Flight Attendants

Vietnam Airlines uniforms have undergone 5 redesigns, styles, and have been ranked in the Top 10 most beautiful airline uniforms globally. This is one of the pride points of the National Airline of Vietnam.

The attire of Vietnam Airlines flight attendants is easily distinguished due to specific characteristics. Specifically, female flight attendants wear a modernized version of the traditional ao dai inspired by Vietnam's lotus flower; male flight attendants don white shirts, black-blue vests, matching trousers, and ties. Female flight attendants wear black high-heeled shoes, while male flight attendants wear black dress shoes.

The uniforms of Vietnam Airlines flight attendants

In addition, for female flight attendants, the ao dai comes in 2 colors: blue and yellow. Specifically, female flight attendants wearing blue ao dai serve passengers in Economy class, while those wearing yellow ao dai serve exclusively in Business class.

Overall, the uniforms of Vietnam Airlines flight attendants leave a profound impression on domestic and international passengers, carrying significant cultural significance. They also represent the youthful vitality of the young women and men and affirm professionalism in service style.

The Duties of Vietnam Airlines Flight Attendants

As a Vietnam Airlines flight attendant, what tasks do they perform? Flight attendants of the airline play a very important role before, during, and after flights. Some basic duties of Vietnam Airlines flight attendants include:

About 1 hour before the flight, attendants must attend a briefing to exchange flight information, passenger details, and note any special requests from passengers to ensure a smooth flight.
Flight attendants are responsible for checking the safety equipment on the aircraft before takeoff. If there are any signs of abnormalities, they must report them immediately for the technical department to handle promptly.
Assist in inspecting and cleaning the cabin before and after flights to ensure that customers feel comfortable throughout the journey.

The Responsibilities of Vietnam Airlines Flight Attendants

Flight attendants need to check the quality of food and beverages, especially special meal requests from passengers, to ensure they are fully prepared before the flight.
Guiding passengers on/off the aircraft and providing safety instructions are the most important tasks of Vietnam Airlines flight attendants. Additionally, they must ensure passenger safety from the beginning to the end of the flight.
Assisting passengers during the flight is also an important task for flight attendants, as they need to meet requests or answer questions from each passenger to provide the highest level of customer satisfaction.

Selection Criteria for Vietnam Airlines Flight Attendants

To become a Vietnam Airlines flight attendant, candidates must meet strict selection criteria and pass rigorous interview processes. Outstanding candidates will have the opportunity to undergo training to officially become members of the airline's flight attendant team.

After passing the resume screening stage, candidates will undergo 5 rounds of selection, including: Health check; English Proficiency Test 1-1; Group interview (in Vietnamese); Teamwork assessment; and finally, Panel interview.

General Criteria for Selecting Vietnam Airlines Flight Attendants

These are the general criteria applied by Vietnam Airlines when recruiting flight attendants:

Selection Criteria	Detailed Content
Appearance	Applicants for Vietnam Airlines flight attendants are required to have balanced appearance; pleasant, friendly face - Females with height from 158cm to 175 cm - Males with height from 168cm to 182 cm; - Weight appropriate to height, normal BMI
Health	- Comply with health requirements for flight attendants as regulated by the Civil Aviation Authority of Vietnam
Educational Background	- Graduated from high school or higher - Priority for candidates with Vocational, College or University degrees; - Foreign languages: TOEIC 600, TOEFL ibt (68), TOEFL cbt (190), IELTS (5.5) with valid period for English language Preference for candidates with secondary language proficiency in Chinese, French, German, Russian, Japanese, Korean,...
Other Conditions	- Confident demeanor - Communication skills and ability to be sociable - Able to handle high work pressure - Transparent, clear background - Arm reach (when standing on tiptoes): minimum 212 cm.

General Criteria for Selecting Vietnam Airlines Flight Attendants

A Vietnam Airlines flight attendant recruitment session

Specific Standards for Each Candidate Group

Besides the general criteria mentioned above, Vietnam Airlines also sets out specific conditions for each candidate group. Specifically as follows:

Candidate Group	Specific Criteria
New Candidates	- Vietnamese citizens with Vietnamese nationality - Females aged 20 to 26; Males aged 20 to 28. - If candidates do not have the required English certificate, they must supplement it before participating in health examination, background verification, and basic flight attendant training.
Candidates Applying for Chinese-speaking Flight Attendant Positions	- HSK2 certificate or; - Vocational, College degree in Chinese major - Minimum TOEIC score of 400 (TOEIC certificate can be supplemented later, within 1 year from the decision to fly)
Former Vietnam Airlines Flight Attendant Candidates	- Age limit: Not over 35 years old; - Flight attendants resigned due to personal reasons.
Candidates from Other Airlines	- Required to have 03 years of experience or more; - Age limit: Not over 30 years old.

Specific Standards for Each Candidate Group of Vietnam Airlines Flight Attendants

Real Customer Shares about Vietnam Airlines Flight Attendants

Overall, the majority of passengers have positive feedback about Vietnam Airlines flight attendants. The flight attendants not only leave a good impression in terms of appearance but also in communication and customer service style.

Below, Mytour will summarize some real reviews from passengers for the Vietnam Airlines flight attendant team:

Mr. Dương Phan (Passenger on the Hue to Ho Chi Minh City flight):

“Flying with Vietnam Airlines has many advantages such as being punctual, good service, beautiful and courteous flight attendants. I have flown both domestic and international routes, and overall, I like Vietnam Airlines' service style the most. Compared to other airlines, VNA has a strong traditional style from flight attendant uniforms to meals, so I am very satisfied. When the airline serves foreign passengers, it can also promote the image of Vietnam further.”

Vietnam Airlines flight attendants are highly praised by customers

Mr. Nguyễn Thành Long (Passenger on the Hanoi to Phu Quoc flight):

“I took my wife and kids to Phu Quoc for vacation, flying in Economy class, but I found Vietnam Airlines service to be excellent. My kid was a bit fussy on the plane, but the flight attendants were very helpful and cheerful. If there was a rating chart, I would give them full marks.”

Mr. Daniel Dang Nguyen (Passenger on the Saigon to Hanoi flight):

“If you're constantly busy with work trips like me, you should choose Vietnam Airlines for its quality in every aspect. I fly Business class and have high praise for the attendants here because being served by dedicated attendants makes me feel they are very attentive and responsive to all my requests. Overall, I hope Vietnam Airlines continues to maintain this standard, and I will always support the airline on every journey.”

Book Vietnam Airlines flights at Mytour.vn

Mytour.vn is proud to be a reputable first-tier agent of Vietnam Airlines for many consecutive years. Therefore, you can rest assured when booking Vietnam Airlines flights at Mytour to get the best prices along with many attractive offers. This includes a program for free home delivery of tickets & taxi to the airport.

Book Vietnam Airlines flights at Mytour.vn

All data will be continuously updated and quickly to ensure passengers can search for the latest information at any time. Contact the hotline 1900 2083 now for flight booking assistance and timely answers to all inquiries.

Vietnam Airlines flight attendants carry the mission of promoting the message and image of the airline as well as of Vietnam and its people to every passenger. This contributes to enhancing recognition and aiming for the future to make Vietnam Airlines a 5-star airline and a beloved brand in the Asia-Pacific region.

Author: Thanh Ha

Image source: Mytour, Internet

The content is developed by the Mytour team with the aim of customer care and solely to inspire travel experiences. We do not take responsibility for or provide advice for other purposes.

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Frequently Asked Questions

What are the key responsibilities of Vietnam Airlines flight attendants?

Vietnam Airlines flight attendants are responsible for ensuring passenger safety, providing customer service, conducting safety briefings, and checking safety equipment before flights. They assist in cabin cleaning, food quality checks, and guiding passengers on and off the aircraft, aiming to enhance overall passenger satisfaction during their journey.

How does Vietnam Airlines select its flight attendants?

To become a flight attendant at Vietnam Airlines, candidates must meet specific criteria, including height, health standards, and education level. The selection process involves multiple rounds, such as health checks, English proficiency tests, group interviews, and teamwork assessments, ensuring only qualified candidates are chosen.

What is the significance of the uniforms worn by Vietnam Airlines flight attendants?

The uniforms of Vietnam Airlines flight attendants hold cultural significance and represent the airline's brand. Female attendants wear modern ao dai inspired by the lotus flower, with color distinctions based on class. These uniforms showcase Vietnamese culture and contribute to the professional image of the airline.

Do Vietnam Airlines flight attendants receive training before their first flight?

Yes, successful candidates undergo rigorous training after passing the selection process. This training prepares them for various duties and ensures they are well-equipped to handle customer service, safety protocols, and other responsibilities associated with being a flight attendant.

What feedback do passengers typically give about Vietnam Airlines flight attendants?

Passengers generally provide positive feedback about Vietnam Airlines flight attendants, praising their professionalism, appearance, and customer service skills. Many highlight their courteous nature and ability to assist passengers, contributing to a pleasant flying experience.