'Better than expected' is the feedback from 7 out of 10 guests who have recently stayed at New Star Hotel Hue, as seen on various online booking platforms such as TripAdvisor and Mytour.
According to them, despite their best efforts, they couldn't find any flaws during their stay here; New Star Hotel Hue is excellent in terms of price, accommodations, services, and staff quality. New Star Hotel Hue truly shines as a 'rising star' in the hospitality industry of Hue tourism.
Overview of New Star Hotel Hue
New Star Hotel Hue is a boutique hotel with 6 floors located at 36 Chu Van An, on the southern bank of the Perfume River, right in the heart of Hue city. From New Star, turning right, you can easily walk through the main streets of Le Loi, Dap Da, Perfume River, and Truong Tien Bridge. Turning left will lead you to the Western Quarter, comprising streets like Tran Quang Khai, Ben Nghe, Nguyen Tri Phuong, Hoang Hoa Tham... You won't need to spend any money on taxis or motorbikes if you want to explore the streets and enjoy local cuisine.
At first glance, New Star Hotel Hue may not impress travelers with its exterior, as its architecture is quite ordinary like many other 3-star hotels in Vietnam: a rectangular building painted in white, angular, lacking any soft, curvy lines. However, stepping into the lobby, that initial disappointment will immediately vanish.
New Star Hotel Hue features an extremely spacious, cozy, and luxurious lobby, which one wouldn't expect from a 3-star hotel. The lobby is minimally furnished, with just a few sets of simple and charming chairs placed in the corner for guests to relax while waiting for check-in. Therefore, even during peak tourist seasons or festivals, guests need not worry about crowdedness.
And, the more you explore New Star Hotel Hue, the more it captivates you. Not only the lobby, but also all other facilities such as restaurants, swimming pool, and rooms... are larger compared to those of other 3-star hotels.
Accommodations at New Star Hotel Hue
Many guests were pleasantly surprised by the spaciousness of the rooms at New Star Hotel Hue. Despite its central location, which doesn't boast extravagant exteriors, people usually expect the rooms at New Star to be small. The Super rooms have an area of 30m², while the Deluxe rooms are even more expansive: 35m².
In addition to being spacious, all 56 rooms are kept clean, tidy, and well-organized. Despite their size, rooms at New Star Hotel Hue do not feel cold or impersonal, with a color scheme dominated by light yellow and brown. The interior decoration is sensible, with low ceilings, wide beds, and warm yellow lighting, giving the rooms a luxurious ambiance. Some rooms, like the Deluxe Twin, even offer stunning views directly overlooking Truong Tien Bridge and the Perfume River. Besides air conditioning, all rooms are equipped with heating.
Occasionally, guests are pleasantly surprised by the hotel staff with charming folded towel decorations, or a sprinkle of rose petals on the bed and in the bathroom. These gifts, though purely symbolic, demonstrate how much the hotel values its guests.
Other Services at New Star Hotel Hue
It can be said that very few 3-star hotels are as attentive as New Star Hue. To maximize convenience for their guests, New Star Hue provides a variety of services. They have a large restaurant cum bar-cafe called Aroma, offering a menu with dishes ranging from European to Asian cuisine, and a large conference room equipped with fax and photocopy machines.
New Star Hotel Hue boasts a large, beautiful swimming pool at the back. The Spa services are extensive: dry and wet saunas; hot and cold jacuzzis; herbal foot soaks in Chinese style; foot, full-body, hot stone, and shiatsu massages. Additionally, there are car rental services ranging from 4 to 45-seat vehicles. Furthermore, there are various other useful amenities such as currency exchange, booking and confirming train, bus, or plane tickets, arranging tours, accepting payment via multiple card types, and airport transfers.
The service attitude of the staff is also exceptionally great. They treat guests like their own family, ready to assist whenever and wherever guests need help. Linh T, from Hanoi, reviewed New Star Hotel Hue on Tripadvisor:
“I rate the hotel 10/10. I spent 3 nights at New Star Hue and it was amazing. The room was clean, with more amenities than expected for a 3-star hotel. The staff were very friendly and helpful. Above all, the price was very affordable, even beyond my imagination, it couldn't be better”.
According to Linh Dan
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Reference: Travel Guide Mytour
MytourAugust 26, 2014