Buzz
Diverging from the common belief (that posting on Facebook attracts customers), 'professionally selling on Facebook' requires various qualities, skills (advertising, content, image handling, sales management, etc.), and the assistance of diverse sales support tools. Here are the top 5 most efficient Facebook management software today.
Explore the Most Effective and Best Fanpage Sales Management Software
1. Codon.vn
Experience the power of Có đơn or codon.vn as the ultimate tool for managing your Fanpage sales, whether you are an individual or a business owner on Facebook. Despite its recent introduction, codon.vn offers a seamless Fanpage management experience, handling customer comments, inboxes, order placements, order processing, sales management, inventory management, customer data collection, and professional business performance tracking effectively.
By using the sales management system of codon.vn, your interactions with customers and order processing will be streamlined, maximizing time and cost savings in management and operation while ensuring efficient work. Additionally, codon.vn facilitates easy assignment and management of tasks for your workforce at the shop or business.
Automated Order Placement: Codon.vn's system distinguishes between your customers and your competitors when they comment, issuing warnings when detecting foul play. Simultaneously, when recognizing a customer's comment, the system quickly generates orders, preserving customer information for more convenient future care. This tool even allows you to interact with customers while creating orders in the chat window.
Performance Management, Business Strategy: In addition to the aforementioned features, Codon.vn's Fanpage management tool provides detailed reports on revenue, profit, inventory, best-selling items, and growth expressed in charts. This helps you timely grasp your business situation, adjust your business strategy accordingly, instead of reporting monthly.
According to our assessment, while there are many Fanpage management software in the market, Codon.vn stands out as the software with the most efficient and smooth processing system.
=> Experience Codon Software here: https://codon.vn.
2. Buffer - Software Managing Popular Social Media Platforms Worldwide
Buffer serves as a comprehensive platform for managing popular social media platforms worldwide, such as Facebook, Twitter, Instagram, and more. Buffer's features focus on integrating all social media platforms into one interface, aiding users in planning, scheduling posts, managing, responding to customer messages, and measuring the effectiveness of their advertising and communication campaigns on social media.
Currently, Buffer offers a free 14-day trial for new customers. After the trial period, Buffer's product plans are available at $50/month for individual customers and $225/month for business customers.
- Visit Buffer here.
Interactive Interface of Buffer Software
3. Hootsuite - Multichannel Sales Management Platform
Similar to Buffer, Hootsuite is a sales management platform across social media, allowing management and monitoring of activities on popular social media channels such as Facebook, Twitter, LinkedIn, Instagram, Youtube, Pinterest. However, instead of dividing into small product packages with various features, Hootsuite consolidates all features into a single platform.
In addition to features like posting, automated message replies on social media channels, analysis, measuring the effectiveness of each content type, Hootsuite also helps users discover and collect quality content from social media pages, synthesizing it into a content library for users to reference and repost on their pages.
Currently, Hootsuite offers 4 product plans ranging from $19/month to $599/month. You have the right to sign up for a 30-day trial of Hootsuite's product plans before official use.
- Visit Hootsuite here.
4. SAPO Go - Popular Multichannel Management and Sales Platform in Vietnam
Next in line, Sapo GO is a well-known software brand in the current market. Differing in features from other software, Sapo GO is both a Fanpage management software and supports the management and sales of Vietnamese E-commerce platforms, specifically for online sellers. For the Facebook channel, Sapo GO assists shop owners in managing inbox comments from various Facebook pages, creating automatic orders during livestreams, and features such as dividing customer support for employees or tagging customers. This establishes an effective customer care process to increase conversion rates.
Automated Order Creation During Fanpage Livestreams: When customers leave comments in the pre-set format, Sapo GO's online sales management software helps sellers retrieve customer information to automatically create orders. Subsequently, it sends order information through Facebook messages to confirm with customers.
Automated Comment, Inbox Responses, and Hiding Comments with Customer Information: Sapo GO features the ability to automatically respond to messages or comments on individual posts. Simultaneously, it hides all comments containing customer phone numbers or addresses, helping sellers avoid delayed responses or losing orders to competitors.
Call for Delivery and Delivery in Just 3 Clicks: Sapo GO integrates with 8 popular shipping units in Vietnam, such as Giao hàng nhanh, Ahamove, providing clear shipping fee suggestions to help sellers choose the most cost-effective delivery service.
Simultaneous Management of Multiple Stores and Different Online Channels: A single Sapo GO account can manage multiple different Fanpages, multiple stores on various platforms such as Lazada, Shopee, Sendo. This enables efficient management and monitoring of business activities across multiple channels and different stores within the same timeframe.
Sapo GO currently supports 2 different service plans: The Basic plan designed for beginners and the Professional Management plan for professional online businesses with multiple stores on platforms and Fanpages, at a cost of only 119,000 VND/month. To allow customers to experience special features, Sapo GO offers a 15-day trial before official registration.
Summary
- Buffer and Hootsuite are two foreign software options that support sales on various social media platforms quite effectively. However, in the Vietnamese online selling industry, selling on some platforms like Twitter, Pinterest, etc., doesn't yield high efficiency. Moreover, these software options are expensive and lack Vietnamese versions, causing difficulties for sellers during usage.
- Codon.vn and Sapo Go provide good Vietnamese language support, with lower usage costs, saving more compared to other sales management software. According to Mytour's assessment after a 15-day trial of sales management software at Codon.vn, we found it to be a stable and more effective system than Sapo Go. Most issues regarding customer theft, message hiding, comment hiding on Facebook are promptly addressed on the Codon.vn platform.
This Mytour article has compiled the 5 most effective and best Facebook sales management software currently available. Depending on your budget and the effectiveness of your sales channel, you can consider choosing the best and most suitable sales management software for yourself. Additionally, you can refer to the top Facebook Sales Management Software here.
