Buzz
There are many reasons why your internet speed is slow, it could be due to the quality of your network package, having too many connected devices, or even due to weather conditions,... In the following article, Mytour will help you understand the causes as well as how to overcome slow internet and network interruptions, and deal with slow Internet speeds when the AAG undersea cable is broken.
Handling network congestion when the AAG optical cable is broken
Causes and Solutions for Slow Internet
Causes of Slow Internet Speed
If you are experiencing long webpage loading times, interruptions in access, or inability to connect to applications and games, your Internet connection may be experiencing the following issues:
- The undersea optical cable connecting the Internet from Vietnam to international destinations is currently experiencing issues, affecting domestic network connections.
- DNS errors in the system, leading to inability to access websites hosted abroad such as Facebook, Gmail, Youtube....
- Modem or Network Card malfunction.
- Computer, Laptop Infected with Virus, Spyware.
- Too many people connecting to the network, causing slow Internet speed.
How to Troubleshoot Slow Network, Fixing Slow Internet Speed
1. Check network speed
Firstly, assess your Internet connection using speed measurement tools like Speedtest. Disconnect all devices except the one you are testing for accurate results.
Step 1: Visit the Speedtest homepage here.
Step 2: Click the Go button to begin testing your Internet speed.
Step 3: Speedtest will automatically run and provide you with results. As shown in the example below, the download speed is 76.66 Mbps and the upload speed is 93.74 Mbps.
If the results match the speed provided by your Internet service provider, you may need to troubleshoot the issue on your computer.
If the internet speed on your laptop significantly differs from the specifications in the service package committed by the provider in the contract, contact the provider's hotline for resolution.
2. Exclude hardware-related issues
To exclude hardware issues, check the following:
- If you are using a wired connection, check for any damaged or faulty cables, then inspect both ends of the cable. A faulty network cable can cause slow or intermittent internet speeds.
- Check the network modem to see if all lights are on. Modems operating for extended periods may overheat, leading to network instability. Therefore, you need to reset or power off your modem for a few minutes and then turn it back on to resolve the issue.
- Scan your computer for viruses, you can download and use the top free antivirus software of 2023 here.
- Solution Change Google DNS 8.8.8.8 when network errors, interruptions on Windows 10,7,8 Win XP. When the AAG or IA submarine cables are broken, the network provider will reroute traffic through alternative routes, but this may cause DNS system errors. To fix this, you can refer to how to change DNS on your computer here.
- Change your Wi-Fi password with hard-to-guess characters and especially change your Wi-Fi password more frequently.
- When the AAG cable is broken, conduct a network speed test on the internet connection you are using, if you feel that the network speed is lagging, not as healthy as usual. So how do you increase internet network speed?
3. Disable Unnecessary Software
Typically, your computer will run operating system applications that Windows needs to operate and third-party software, while useful, consumes too many of your network resources. Therefore, you should close some of these software applications to improve Internet speed. Here are the steps you need to take:
Step 1: Right-click on the Start button and select Task Manager.
Step 2: Select the Processes tab and click on the Network column header to sort the applications by network consumption.
Step 3: Right-click on unnecessary apps consuming your resources and click End Task.
Step 4: Next, click on the Startup tab, right-click on unnecessary tasks, and click Disable.
4. Update Network Driver
If your computer's Network Driver is outdated, you may not access the Internet at optimal speed. To update the network driver, follow these steps:
Step 1: Right-click on the Windows Start button and click on Device Manager.
Step 2: Expand the Network adapters section, right-click on the network cards, and select Update Driver.
Here, Mytour has guided you on how to troubleshoot slow network, handle slow Internet speed when the AAG submarine cable is broken. If you have any questions, please leave a comment below for specific answers.
