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The Latest Methods to Cancel Vietcombank's SMS Banking
Currently, Vietcombank offers three support options for users to cancel their SMS Banking service: cancellation via text message, directly through the app, or at the bank counter. Below, Mytour will guide you through the detailed process of cancelling Vietcombank's SMS Banking using these three methods:
Cancel Vietcombank's SMS Banking via Text Message
With this method, you can cancel Vietcombank's SMS Banking right at home with a few simple steps, without needing to spend time traveling to the bank. The steps are straightforward: first, open the Messaging app on your device, then compose a message with the following content VCB CD CANCEL. Once you've composed the syntax, send it to the number 6167, and you're done.
Simple Steps to Cancel Vietcombank's SMS Banking via Text Message using Syntax VCB CD CANCEL sent to 6167Cancel Vietcombank's SMS Banking at the Bank
Canceling Vietcombank's SMS Banking service fees by visiting the bank's counters directly will consume quite a lot of time and effort compared to sending a text message. However, many still opt for this option as they will be guided by dedicated staff at the counter and ensure the service is successfully terminated.
With this method, you need to bring your ID card or passport to Vietcombank's bank counter. Then, follow the instructions provided by the staff and wait for a moment to successfully cancel your VCB SMS Banking service.
Cancel Vietcombank's SMS Banking at the BankCancel Vietcombank's SMS Banking via the App
Executing the method to cancel VCB SMS Banking via the bank's dedicated app is extremely convenient and quick. The steps include:
Step 1: Open the bank's app, enter your password to log into your VCB account.
Step 2: Navigate to the Additional Features section on the main interface of the app, then select SMS Banking and choose the Stop Service option.
Step 3: Enter the number you wish to cancel SMS service for into the provided field, then click Continue. Select SMS OTP as the verification method and wait for the OTP code to be sent to your device. Finally, click Confirm to complete the process.
You can use the Vietcombank SMS Banking cancellation feature on the VCB app.Notes When Cancelling VCB SMS Banking
Below are some things to keep in mind when canceling Vietcombank's SMS Banking service to ensure no issues arise:
- If canceling via text message, ensure each character in the syntax is entered correctly and sent to the correct number 6167.
- Read through the cancellation instructions for VCB SMS Banking carefully before proceeding.
- In case of errors, contact the bank's hotline immediately for assistance on troubleshooting.
- Only cancel SMS Banking in unavoidable circumstances as this is a very convenient service.
Notes when Cancelling Vietcombank's SMS BankingHow to Re-register for Vietcombank's SMS Banking Service
Besides self-canceling Vietcombank's SMS Banking, you can actively re-register for this transactional messaging service right at home. This process is similar to canceling the service via text message. First, open the Messaging app on your phone, send a message with the content VCB CD, then press send to 6167.
Answering Common Questions When Cancelling VCB SMS Banking
While implementing various methods to cancel Vietcombank's SMS, many have raised questions about whether these methods incur fees, why they are still charged monthly after canceling the service, ... Below, Mytour will provide answers to some of the most common concerns:
Why Am I Still Charged After Cancelling Vietcombank's SMS Banking?
If you have successfully canceled Vietcombank's SMS Banking but are still being charged, it may be due to the following reasons:
- Cancellation in the middle or end of the month: If you cancel SMS Banking in the middle or end of the month, you may still have to pay for the message sending fee for the period used. The reason is that Vietcombank usually charges SMS Banking fees on a cycle basis or based on the number of messages used. Therefore, you need to carefully consider and check the time when the bank deducts fees to proceed with canceling the service.
- Mistaking other fees: Besides SMS Banking, Vietcombank also charges various other fees monthly such as Mobile Banking or Internet Banking. Therefore, if you have successfully canceled SMS Banking but still see deductions with fee descriptions from the bank, it may be due to these fees.
- Technical errors: Another reason why you still get charged after applying the method to cancel Vietcombank's SMS Banking is due to technical errors from the bank. In this case, to recover the wrongfully deducted amount, you should contact the bank's hotline to be assisted by staff.
Why Am I Still Charged After Cancelling Vietcombank's SMS Banking?Contact Information for Vietcombank Services
If you encounter any issues while applying the methods to cancel Vietcombank's SMS, please contact the bank's hotline at 1900 5454 13. Vietcombank staff are available 24/7 to assist all customers, so you can call at any time.
Is There a Fee for Cancelling Vietcombank's SMS Banking Service?
Whether there is a fee for canceling Vietcombank's SMS Banking service depends on the method you choose. If you cancel via SMS, you will incur messaging fees charged by your network provider, typically ranging from 1,000 to 1,500 VND. However, if you cancel via the app or at the bank counter, there will be no charge at all.
Canceling via SMS incurs a fee of 1,000-1,500 VND, while using the app or visiting the bank does not incur any fees.Above are the methods to cancel Vietcombank's SMS Banking and some related information on this issue. Hopefully, through the guide provided, you will successfully cancel Vietcombank's SMS banking service fees. If you want to learn more about other services offered by this bank, please update the following numbers on the Mytour page.
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