Quick steps to permanently delete your Shopee account

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Frequently Asked Questions

1.

What steps should I follow to permanently delete my Shopee account on mobile?

To delete your Shopee account permanently on mobile, open the Shopee app and go to 'Me'. Then, select 'Account Settings', followed by 'Request to delete account'. Finally, confirm by selecting 'Agree'.
2.

Are there any conditions I need to meet before deleting my Shopee account?

Yes, before you can delete your Shopee account, ensure that it is active, all orders are completed, and your account balance is zero. Meeting these conditions is crucial for successful deletion.
3.

Can I recover my Shopee account after permanently deleting it?

No, once you permanently delete your Shopee account, you cannot recover it. This means you will lose access to all account-related data and any associated purchases.
4.

Is there a way to pause my Shopee account instead of deleting it?

No, Shopee does not offer an option to pause your account. If you're considering a break, you may want to simply stop using the app rather than deleting your account entirely.

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