Quickly standardize online subscriber information

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Ngày cập nhật gần nhất: 15/4/2026

Frequently Asked Questions

1.

What steps should I follow to standardize my Viettel subscription information?

To standardize your Viettel subscription, download the My Viettel app, click 'standardize information', upload your ID card or passport, and confirm your details. After entering the OTP sent to your phone, you will receive a notification of successful standardization.
2.

How can I update my Mobifone subscriber information online?

You can update your Mobifone subscriber information online by visiting the Mobifone website, entering your phone number, and uploading required documents. After verification via OTP, your information will be standardized.
3.

Is it possible to standardize Vinaphone information directly at a transaction point?

Yes, you can standardize your Vinaphone information directly at transaction points. Bring your ID card or passport, and the staff will assist you with the standardization process.
4.

Can I use an app to standardize my subscriber information for any of these networks?

Yes, each network offers an app—My Viettel, My Mobifone, and My VNPT—for standardizing subscriber information. Simply download the app, log in, and follow the instructions provided.

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