Reactivate Vietcombank's SmartOTP

Smart OTP is a mobile application running on smartphones, tablets, developed by Vietcombank (Vietnam Bank for Foreign Trade). The application enables users to proactively obtain one-time password (OTP) authentication codes when conducting transactions on Vietcombank's electronic banking system (VCB - iB@nking).

How to Reactivate Vietcombank's SmartOTP

Utilizing VCB's SmartOTP application enhances transaction information security, prevents information leakage, and reduces opportunities for fraudsters to steal money from your account.

Currently, under Vietcombank's new regulations, if you need to register for SmartOTP service for the first time, you must visit Vietcombank's counter directly for registration. However, for customers who have previously registered for SmartOTP, the re-registration process is simpler and more straightforward.

So, specifically how to reactivate Vietcombank's SmartOTP? Let's explore the answers in the article below with Mytour.

Guide to Reactivating Vietcombank's SmartOTP

Scenario 1: For customers who have registered to use Vietcombank's OTP service but need to transfer settings and use on a new device.

You should bring your ID card to the nearest Vietcombank counter to register for using the new VCB SmartOTP application.

Note: We recommend downloading the VCB SmartOTP software on your mobile phone or tablet before coming to register.

It's advisable to conduct transactions during the working hours of Vietcombank. Additionally, to ensure timely support and avoid multiple trips, you should be present at the bank at least 30 minutes before the closing time of each session (morning session closes at 11:30 AM and afternoon session closes at 4:30 PM).

Scenario 2: For customers who have used Vietcombank's Smart OTP service and do not need to transfer settings to a new device

You can reactivate Vietcombank's SmartOTP at the bank's counter or through Vietcombank's electronic banking system.

How to reactivate Vietcombank's SmartOTP on VCB - iB@nking service.

Note: You can only use this activation method if you have previously registered for VCB - iB@nking service.

Execution Method:

Step 1: Log in with your username and password to access the system Here.

Step 2: Select 'additional utilities' => 'reactivate SmartOTP'

Step 3: Check your information, enter the captcha code (verification code), tick the box to agree to the terms of use of the electronic banking services of Vietcombank, and select 'confirm'
Step 4: Receive the OTP code sent by Vietcombank to your phone (Applicable to the phone number registered for the service)
Step 5: Enter the OTP code and click on the confirm button to complete the registration process

Reactivating SmartOTP brings numerous benefits in terms of securing information during transaction activities and payments on your payment account. Additionally, you should also activate Vietcombank's proactive SMS service to receive balance notifications and timely risk control in case of unusual balance fluctuations in your account.