Registering VPbank SMART OTP

With the aim of enhancing security and improving the customer experience (individuals, businesses) when using utilities on the VPbank online application, VPbank has deployed transaction authentication method on VPbank Smart OTP. Registering Smart OTP VPbank, you can easily get OTP codes to authenticate online transactions instead of receiving OTP via email or SMS as traditional methods.

Below is detailed information about VPbank Smart OTP and how to register. Let's explore together.

How to Register for VPbank SMART OTP

1. What is Smart OTP? VPBank Smart OTP Fee

VPBank Smart OTP is an active authentication method, integrated into the VPBank Online application, helping users obtain authentication codes (OTP) to perform online transactions on the VPbank online application. The VPBank Smart OTP fee is 0 dong, applicable to all customers using the online services of Vietnam Prosperity Joint Stock Commercial Bank.

Currently, VPbank Smart OTP is divided into 2 main types: Basic Smart OTP and Advanced Smart OTP. Where:

- Basic OTP: Applies to daily transactions of individual customers with a transaction value below 500 million.
- Advanced OTP: Applies to all financial transactions of corporate customers and applies to individual customers performing scheduled transactions, interbank transfers after 4 pm.

Registering VPbank Smart OTP is mandatory for individual and corporate customers at VPbank when performing transactions within the day >100 million. However, to secure transactions, VPbank encourages all customers to upgrade and switch from the traditional OTP confirmation method to this new confirmation method.

2. How to Register for VPbank Smart OTP

You can register for VPbank Smart OTP through the VPbank online application. After registering for VPbank Smart OTP and successfully changing OTP to Smart OTP, you need to activate Smart OTP on the VPbank online app in order to use it to confirm transactions.

* Convert OTP to Smart OTP on the VPbank online application

Step 1: Download or update the latest version of VPbank online.

Step 2: Log in to the VPbank online application. In the application interface, select the 'expand' item at the bottom right corner of the screen, then select 'settings'

Step 3: Continue to select 'change OTP receiving method', click to choose the OTP receiving method 'via VPbank Smart OTP'. At this point, the screen will display the method of sending the Smart OTP activation code, you choose the desired OTP activation method (via SMS message, via email), press 'save'

Step 4: Enter the OTP code received into the 'enter OTP' section
Step 5: The screen displays a notification of successful change of OTP receiving method.

* Activate VPbank Smart OTP

After successfully changing the OTP receiving method to Smart OTP, you need to proceed to activate VPbank Smart OTP. The specific steps to activate Smart OTP for VPBank business, and individual customers are as follows:

Step 1: Immediately after successfully changing the OTP receiving method to Smart OTP, press 'activate now'
Step 2: Read the 'advice' on the screen and select 'I understand'
Step 3: Enter the Smart OTP activation code sent by VPbank via SMS/email

Step 4: The screen displays a notification of successful Smart OTP activation, you press 'next'
Step 5: Enter the Smart OTP PIN code (2 times) for future transaction authentication purposes
Step 6: The screen displays a notification of successful PIN setup, you can return to the homepage and experience the utility services provided by the VPbank online application.

Note: The Smart OTP PIN code will be used to open the 'Smart OTP software' and obtain transaction authentication codes in the future. Therefore, you need to remember and not share your OTP PIN code with anyone, including bank staff.

3. Frequently Asked Questions when registering for Smart OTP VPbank

3.1. Can I use the VPBank Smart OTP app independently and the integrated VPbank Smart OTP feature in the VPbank online app simultaneously?

- Answer: No

VPbank Smart OTP is the most secure transaction confirmation software currently. Therefore, to secure your transactions, you should activate the integrated Smart OTP on the VPbank online app and delete the previously installed standalone VPbank Smart OTP app.

3.2. I've lost my activation code, how can I retrieve the VPBank OTP activation code

To retrieve the VPBank OTP code, you can access the VPbank online app, select 'Smart OTP', then select 'resend Smart OTP activation code', choose the method to receive the activation code, press save and enter the OTP authentication code to retrieve the Smart OTP activation code from the system.

Alternatively, you can contact VPbank hotline (1900545415), press 4, then 3, enter your ID card number/passport number, end with # to retrieve the VPBank OTP activation code. Upon receiving your request, VPbank will automatically resend the Smart OTP activation code via SMS to the phone number registered with VPbank.

Above, Mytour has shared with you the quick and easy way to register for VPbank Smart OTP. We hope the information in this article will be useful to you, helping you find the most effective and secure method for confirming online transactions on the VPbank online app.

After registering and activating VPBank Smart OTP, you can proceed to perform transactions such as money transfers, bill payments, purchasing phone cards, etc., on the VPBank online app. If you're unsure how to transfer money with VPBank, you can find guidance in our article How to Transfer Money with VPBank from Your Phone.