Regulations for wheelchair assistance service for passengers with disabilities by Vietjet Air

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Vietjet Air's Regulations for Disability Assistance

Types of assistance vehicles for disabled passengers of Vietjet Air

Important notes when using Vietjet Air's disability assistance service

Vietjet Air's wheelchair assistance service for passengers with disabilities is always striving to provide the utmost comfort and convenience for travelers during their flights. Let's explore the regulations for wheelchair assistance service for passengers with disabilities by Vietjet Air in the following sharing.

Vietjet Air's Regulations for Disability Assistance

According to Vietjet Air's regulations, they will only accept the transportation of disabled passengers on their aircraft for a maximum of 8 individuals.

Special Assistance for Passengers with Disabilities by Vietjet Air

You must inform Vietjet Air about your situation and request for wheelchair or lift services for passengers with disabilities at least 48 hours prior to the scheduled departure time. Failure to register in advance may result in refusal of transportation by the airline. Therefore, to avoid such situations, it is advisable to notify Vietjet Air in advance about this.

»Rules regarding procedures for changing Vietjet Air flight tickets that passengers need to understand

In some cases where passengers cannot board the aircraft using a wheelchair, they may be assisted by a hoist. However, not all airports will have this equipment, so to ensure a smooth flight journey, it is recommended to inform the airport about the situation at the time of ticket purchase.

The companion accompanying a passenger with mobility restrictions must be an adult, legally capable, and able to care for the disabled person.

Types of assistance vehicles for disabled passengers of Vietjet Air

Vietjet Air provides free of charge 3 types of assistance vehicles for disabled individuals or passengers with weakened conditions when flying as follows:

»What documents are needed to fly?

Important notes when using Vietjet Air's disability assistance service

You need to inform Vietjet Air of your condition to receive assistance

Additionally, at the airport, there are other services available that you can use, such as hoists for disabled individuals who cannot board the aircraft independently.

Therefore, besides the required documents according to the airline's regulations, make sure you are familiar with Vietjet Air's provisions for disabled individuals so that your upcoming journey will be smoother. Contact our flight ticketing team to get more useful information.

Posted by: Quân Nguyễn

Keywords: Regulations for wheelchair assistance service for passengers with disabilities by Vietjet Air

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Frequently Asked Questions

What are the regulations for wheelchair assistance service for passengers with disabilities by Vietjet Air?

Vietjet Air allows a maximum of 8 disabled passengers on their aircraft. It is essential to inform the airline about your need for wheelchair or lift services at least 48 hours before departure to ensure proper arrangements.

How should passengers with disabilities request wheelchair assistance from Vietjet Air?

Passengers must notify Vietjet Air of their situation and request assistance at least 48 hours prior to their flight. Failure to do so may result in the denial of transportation by the airline.

Are there special considerations for companions traveling with disabled passengers on Vietjet Air?

Yes, companions must be adults who are legally capable of assisting the disabled person. This requirement ensures that the individual needing assistance receives proper care during the journey.

What types of assistance vehicles does Vietjet Air provide for passengers with disabilities?

Vietjet Air offers three types of assistance vehicles free of charge for disabled passengers, ensuring they have a smooth and comfortable experience when traveling with the airline.