In the face of unpredictable developments of the Covid-19 pandemic, the national public service portal (website: dichvucong.gov.vn) allows people to renew health insurance and pay social insurance online at home. With this service, you can proactively renew your insurance card from anywhere, at any time, without spending time and effort on direct transactions as before.
Renewing Health Insurance and Paying Social Insurance Online at Home
Currently, with the assistance of computers and smartphones, you can renew individual health insurance cards, family health insurance, or pay voluntary social insurance at home through one of the following methods.
Note: The instructional images below are manipulated by Mytour when renewing health insurance cards. You should follow similar steps if you want to submit or renew your individual voluntary social insurance card.
1. How to renew health insurance and pay social insurance online on a computer.
Step 1: Access the national public service portal website and click 'login'. Click quick access Here.
If you do not have an account on this website, you can refer to how to register an account on the National Public Service Portal for instructions.
Step 2: On the login interface, enter your ID card number, password, verification code, and click 'login' to access the system.
At this point, the system will send an OTP code to your phone. You need to enter this code below the OTP code entry field and click 'confirm' to confirm 'login'.
Step 3: On the homepage of the national public service portal, click 'online payment' on the top menu bar.
Step 4: Next, scroll down and select 'voluntary social insurance and family health insurance payment' and choose the payment method, renewal of insurance card according to your needs. Here, Mytour chooses 'renewal of family health insurance card'.
Step 5: Enter your health insurance card number, select the number of months for renewal, and click 'search'.
Step 6: Now, the screen will display all relevant information regarding the renewal of your health insurance card, including card number, name, card usage period, amount to be paid, etc. Review this information and scroll down, select the bank account of the insurance agency, and click 'payment'.
Step 7: Choose your preferred payment method: Via bank/through e-wallet and click 'pay'. Note that if you choose to pay through the bank, your account needs to be registered for internet banking services to make the payment.
Here, Mytour chooses to pay using the MoMo app. After scanning the QR code and completing the payment on the phone via MoMo, the system will automatically redirect and notify you of the successful payment.
- See more: How to register for an ID card online at home
2. How to pay voluntary social insurance, renew health insurance card online on the phone
Through the national public service portal, you can also participate in voluntary social insurance, renew health insurance online from your mobile phone following these steps:
Step 1: From the web browser on your mobile phone, type in the keyword 'dichvucong.gov.vn', search and tap to access the link of the national public service portal website.
Step 2: On the main screen of the national public service portal, tap on the three horizontal bars at the top right of the screen and tap login or register as instructed in step 1, step 2 of method 1.
To continue, select 'voluntary social insurance and household health insurance' and then choose the type of health insurance card you want to renew and proceed with the payment. Here, Mytour continues to select to renew the household health insurance card.
Step 4: On the online health insurance renewal interface for households, enter your health insurance card number, select the number of months for renewal, and click 'search'.
After clicking 'search', the screen will display information regarding your name, the value of your health insurance card, the amount to be paid, the issuing agency of the health insurance card, ...
After reviewing the necessary information, select the beneficiary account information of the social insurance agency. Here, you can choose information from any bank and then click 'Pay'.
Step 5: Next, the screen will display all the banks that you can use for payment. If you are using an account from any bank, select that bank for payment.
Example: Here, Mytour chooses to pay via MoMo wallet and clicks 'pay'. Immediately, the interface will switch to the electronic wallet installed on your phone.
Step 6: Here, you enter your MoMo wallet password, click 'confirm', and enter the transfer password on MoMo.
Step 7: After successful payment on MoMo, you will be redirected to the online public service gateway tab. At this point, the screen will display information about the successful renewal payment of the health insurance card. You can press download receipt to download your payment receipt on the national public service gateway.
- See more: How to check tax payment and social insurance participation history
3. Some considerations when renewing health insurance cards online and paying social insurance online
- The duration of continuous participation in social insurance and health insurance is the period of use recorded on the health insurance card the next time following the previous one. In case of interruption, the maximum period for health insurance card is not more than 3 months. You need to pay attention to the impact period, avoiding affecting the continuous 5-year health insurance payment.
- If you renew the health insurance card online for the family at home, you will have to pay the full amount and not be eligible for a reduction from the payment level. To be eligible for a reduction in health insurance payments for the family, you cannot pay online but must pay online at the social insurance agency or social insurance collection agent where you registered for participation.
- After successful payment, you need to wait for 1-3 days for the insurance agency to confirm and renew your health insurance card, continue to pay your social insurance card.
- How to check the status of paying social insurance, health insurance online.
+ To check whether your health insurance card has been successfully renewed, you can access the VssID application for verification.
+ Additionally, you can also inquire via text message sent to the hotline 8079 by composing the message as follows:
Compose PH THE YourHealthInsuranceNumber send to 8079
Above are the complete steps to renew health insurance and pay social insurance online at home. Hopefully, this information will be helpful to you, enabling you to proactively renew individual health insurance, family health insurance, and voluntary social insurance at home without the need to visit agencies or insurance agents during these challenging times of the pandemic. Wishing you success!