Request support, report scams, and fraudulent activities by Garena

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Guidelines for submitting fraud complaints to Garena

To receive assistance from Garena, users can submit requests to the application's help center. Here, besides seeking assistance, you can also submit fraud reports to reclaim your Garena account.

Request support, report scams, and fraudulent activities by Garena

Guidelines for submitting fraud complaints to Garena

When discovering websites with such signs, you can submit fraud complaints to Garena's support team following these steps:

Step 1: Visit Garena's support page HERE and select 'Account Support.'

Step 2: In the 'Fraud Report' section, choose 'Receive fraud information.'

Step 3: Continue by clicking on the word 'Here' as shown in the image below.

Step 4: If you haven't logged into your Garena account, the system will prompt you to log in to Garena, enter your login information, and select 'Log in now.'

More: Guide to logging into Garena

Step 5: Choose 'I need support'

Step 6: The form for filling in complaint information will appear below, fill in the required information, you can refer to the image below.

Step 7: Upload screenshots of the fraudulent website, fan page, posts, or accounts if available. Choose 'Send support' to submit the complaint to the Garena team or select 'Re-enter' to fill in the information again at Step 6.

So you've contributed a significant effort to keeping the gaming environment cleaner. Additionally, you can refer to how to verify your Garena account phone number here.

More: Guide to verifying your Garena account phone number

Frequently Asked Questions

What steps should I follow to report fraud on Garena?

To report fraud on Garena, first visit their support page and select 'Account Support.' Next, go to 'Fraud Report,' choose 'Receive fraud information,' and log in if prompted. Fill out the complaint form and upload relevant screenshots before submitting.

Can I reclaim my Garena account after submitting a fraud report?

Yes, you can reclaim your Garena account by submitting a fraud report. Ensure you provide all necessary details and evidence, such as screenshots, to assist the support team in addressing your issue effectively.

How do I access the Garena help center for support?

To access the Garena help center, navigate to the application's support page. Here, you can submit requests for assistance, report fraud, and find resources to help you with your account-related issues.

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