Facing a message sending issue on your Samsung device? Follow these easy steps to fix it!
1. Check your account status
-800x476.jpg)
Messages cannot be sent without permissions granted. Check if permissions are granted in settings following the steps below.
Step 1: Go to Settings > Select Applications > Choose Messages.
-800x600.jpg)
Access message application settings.
Step 2: Select Permissions > In the SMS Messages section, swipe the toggle to enable.
-800x600.jpg)
Swipe to enable SMS messaging permission
3. Clear the cache of the Messages app
The overloaded cache of the app can cause it to run less smoothly and lead to some unexpected errors. So, try clearing the cache to see if it can fix this issue.
Step 1: Navigate to Settings > Select Apps > Choose
-800x600.jpg)
Access message settings
Step 2: Choose Storage > Select Clear cache.
-800x600.jpg)
Clear message cache
4. Restore network settings for Samsung
Configuring your network directly impacts your communication abilities including making calls, sending texts, and using mobile data. A partial reset may have caused some network settings to malfunction leading to this situation.
Regardless of the origin of the issue, you can easily restore network settings with straightforward steps outlined below.
Step 1: Navigate to Settings > Select Backup & reset > Choose Reset network settings.
-800x600.jpg)
Navigate to device backup and reset settings
Step 2: Choose DELETE ALL SETTINGS.
-800x600.jpg)
Confirm deletion of settings
5. Restore Phone to Factory Settings
If the issue arises from software conflicts or a virus infection, restoring the phone to factory settings is a worthwhile solution to resolve the current phone issues.
-800x450.jpg)
-800x600.jpg)
Illustrating the error of being unable to send messages to the network provider.
- Solution: If you've tried the above methods and still can't send messages to the hotline, you can fix it by activating SMS Premium: Go to Settings > Go to Apps > Select Special Access > Select Use Premium SMS service > Select Messages > Select Always allow.
Some Samsung phone models currently in business at Mytour:Hope you can resolve the issue after referring to the article, thank you for following, see you in the next articles!