Recently, many users have experienced the problem of their Lumia devices getting stuck on the spinning gear screen when performing a 'Reset Phone.' The spinning gear process takes a long time, often lasting for several hours. To reduce the waiting time, if you encounter such a situation, you can refer to the following steps to expedite the 'Reset Phone' process:
Resolving the Spinning Gear Hang Issue on Windows Phone
I. Connect your Lumia to the charger (for approximately 30 minutes) and wait for the phone to restart.
II. If the phone still doesn't restart, follow these steps:
- Remove the battery charger.
- Press and hold the Volume Down + Power buttons (for 10-15 seconds) to restart the phone.
III. Perform a 'Manual Reset' to resolve:
Step 1:
Press and hold the Volume Down button and connect the charger. If successful, an exclamation mark (!) will be displayed on the screen.
Step 2:
Then press the following keys in sequence (do not hold):
1. Volume Up
2. Volume Down
3. Power
4. Volume Down
Step 3:
The phone will reset and restart automatically.
Note:
- This process may take a few minutes.
- The phone's SIM will automatically connect to 3G for Step 3.
- Some apps you've downloaded may not be included in your backup. You can reinstall them from the Store after completing the phone reset.
https://Mytour.vn/fix-spinning-gear-error-on-windows-phone-774n.aspx
Above is the method to fix the issue when your Windows Phone is stuck on the spinning gear. If you're facing this situation, you can refer to this guide.
