Send money with Viettel, transfer money to another Viettel subscriber

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Frequently Asked Questions

1.

What methods are available for transferring money with Viettel network?

Viettel offers several methods for transferring money, including the i-Share service, dialing the hotline 136, using a nickname, and the My Viettel app. Each method provides a convenient way for users to send money between prepaid Viettel subscribers.
2.

How can I use the My Viettel app for money transfers?

To use the My Viettel app for money transfers, first download and install the app on your Android or iPhone. Log in to your account, select the Transfer Money option, enter the recipient's phone number and the amount, and confirm the transfer to complete the transaction.
3.

What is the maximum amount I can transfer with Viettel in one day?

The maximum amount you can transfer with Viettel in one day is 300,000 VND. However, individual transfers are limited to 50,000 VND, ensuring safe and manageable transaction sizes for users.
4.

Can I recover my Viettel money transfer password if forgotten?

Yes, you can recover your Viettel money transfer password if forgotten. Send a password recovery request using the specified syntax and follow the steps to retrieve your personal identification code, allowing you to reset your transfer password.
5.

What are the fees associated with transferring money using Viettel services?

The fees for transferring money with Viettel start from 2,000 VND per transfer. For transfers below 20,000 VND, the fee is 2,000 VND, while transfers of 20,000 VND and above incur a fee of 15% of the transferred amount.

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