Simple and effective guide on dealing with spam calls

Spam calls not only inconvenience users but also relate to security issues or even fraudulent activities. Therefore, to know how to deal with these spam calls, users should refer to the article below!

Ways to tackle spam calls

With the explosion of information on social media platforms, users are confronted with the risk of their sensitive data being exposed and exploited for illegitimate purposes.

One of the common trends nowadays is users having their phone numbers leaked and constantly receiving spam calls. Although in March of last year, the Ministry of Information and Communications (MIC) collaborated with mobile network operators to standardize personal information of mobile subscribers. This action aimed to eliminate spam SIM cards and unauthorized subscribers to prevent rampant scam calls. However, it seems that this action has not been effective enough to stop users from being bothered by spam calls as they are still prevalent.

The number of spam calls continues to increase despite the prevention measures by MIC

Even though over 1.5 million spam SIM cards have been blocked (as of the end of March 2023), the number of spam calls has not decreased and shows signs of increasing. In some cases, users receive dozens of spam calls every day with commonly seen prefixes such as 028, 059.

According to statistics from the Ministry of Information and Communications, in the past 5 months, telecom providers have successfully blocked over 243 million spam messages and nearly 100,000 subscribers engaged in distributing spam calls and scam calls. Moreover, in the first 6 months of this year, the ministry has received hundreds of thousands of reports from citizens regarding spam calls. The cases of online fraud have surged by 64.78% compared to the same period last year.

When it comes to dealing with spam calls, users not only face annoyance on a daily basis but also potential financial scams and asset threats. In addition to the measures taken by the Ministry of Information and Communications to block spam calls, users can contribute by blocking spam calls or scam calls on their smartphones.

When spotting signs of spam calls, users can directly block specific numbers on their iPhone. Open the Contacts app > In the recent section, tap the i icon next to the desired number > Scroll down and choose Block this Caller.

Guidelines for Blocking Spam Call Numbers

Subscribers can report spam calls by composing a message in the following format: V [spam source][spam call content] send to 5656 or V (spam source)(spam call content) send to 5656

Example: V (0981234567)(Invitation to register for a loan) send to 5656

VNCERT is the National Cyber Security Emergency Response Team, offering free assistance for all cybersecurity issues. Users can effectively block spam calls via VNCERT with the following steps:

Step 1: Visit the website: https://chongthurac.vn/ and select Report spam messages, spam calls

Access the VNCERT website and navigate to the Report spam messages, spam calls section

Step 2: Fill in the required information including Type of report, Source of spam, Phone number, and content of spam message or call. Then click Report

Enter the required information and click to submit the report

Step 3: An OTP code will be sent to your phone. Enter the OTP code and click Complete to submit the report of spam calls

Enter the OTP code and press Complete to submit the report

Users can send text messages according to the syntax provided by each network provider to report spam calls

- For Viettel subscribers: TC send to 199

- For MobiFone subscribers: TC send to 9214

- For VinaPhone subscribers: TC send to 18001091

Hopefully, with the 5 ways to deal with spam calls shared, you can promptly block unwanted calls on your phone or iPhone 14 Pro 256GB and avoid dangerous scam risks. Wishing you successful implementation!