Simplest Ways to Retrieve Your Zalo Password on Phone and Computer

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Retrieve Your Zalo Password on Android, iPhone

1. Guide to retrieve Zalo password on phone

2. Tips to retrieve Zalo password on browser

3. Ways to retrieve Zalo password on computer

4. Addressing concerns when retrieving Zalo password

Forgot your Zalo password, unable to log in to your account on a new device, and clueless about how to recover your Zalo password? Fret not, check out these 3 simple and effective methods to retrieve your Zalo password on computer and phone right here.

When forgetting your Zalo password, many would think of logging in to Zalo using QR code or sending a login request without needing a password. However, that's just a temporary solution for urgent situations. But when logging in to Zalo on a completely new device, you'll need to recover your Zalo password to proceed.

Retrieve Your Zalo Password on Android, iPhone

Article Contents:
1. Guide to retrieve Zalo password on phone.
2. Tips to retrieve Zalo password on browser.
3. Methods to retrieve Zalo password on computer.
4. Addressing concerns when retrieving Zalo password.

1. Guide to retrieve Zalo password on phone

Step 1: Update Zalo to the latest version on your phone.

- Download Android version: Zalo for Android

- Download iOS version: Zalo for iPhone

Step 2: Open Zalo, tap Log in => Select Retrieve Zalo password.

Step 3: Enter phone number => Tap arrow icon.

Step 4: If you enter the correct phone number, press Confirm.

Step 5: Enter the verification code sent to your phone => Press Create password.

Step 6: Enter new password, confirm new password => Press Update.

Step 7: Press Complete to finish password retrieval.

2. Tips to retrieve Zalo password on browser

Step 1: Access Zalo Web login link using your phone or computer browser.

Step 2: Go to Phone number, press Forgot password => Enter phone number => Press Continue.

Step 3: Press Confirm => Answer authentication questions with images.

Step 4: Enter activation code sent to your phone.

Step 5: Fill in new password, confirm new password => Press Update.

Step 6: Perform Zalo login with the newly changed password.

3. Ways to retrieve Zalo password on computer

Step 1: Open Zalo on computer, select Forgot password.

Step 2: Enter phone number => Press Continue => Tap Confirm.

Step 3: Enter code sent to phone => Tap Confirm.

Step 4: Fill in new password, confirm new password => Press Update.

4. Addressing concerns when retrieving Zalo password

4.1. Can you retrieve Zalo password without sending code via phone number?

Zalo sends an activation code to your phone number when resetting your Zalo password to verify that you are the one initiating the password reset. Due to this security mechanism, currently, Zalo hasn't implemented password recovery without sending a code via phone number for its application.

4.2. How to recover Zalo password using Username

Unlike Facebook, you cannot recover your Zalo password using Username. Zalo doesn't rely on usernames to authenticate accounts, only using phone numbers as the unique identification method. Therefore, if you want to recover your Zalo password, you can only use the registered phone number to reset the password.

4.3. Can you recover Zalo password through Facebook?

Previously, it was entirely possible to recover Zalo password through Facebook, as Zalo Web still supported logging into Zalo using Facebook. However, at present, this feature has been completely removed by the Developer, meaning that recovering Zalo password through Facebook is also no longer possible.

4.4. How to recover Zalo password when losing SIM card?

As mentioned by Mytour, successfully recovering your Zalo password requires having the verification code sent to your phone number. Therefore, if you lose the SIM card registered with Zalo, quickly bring your ID card to the nearest network store to register for a new SIM card with the same phone number.

With these 3 methods to recover Zalo password, Mytour.vn hopes they are useful for our readers. However, if you still cannot recover your Zalo password due to a lost phone number, you can register for a new Zalo account to use.

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Frequently Asked Questions

What are the steps to recover your Zalo password on a phone?

To recover your Zalo password on a phone, first ensure Zalo is updated to the latest version. Open Zalo, select 'Retrieve Zalo password,' and enter your phone number. After confirming the number, input the verification code sent to you and create a new password. Finally, confirm the new password to complete the process.

Is it possible to recover Zalo password without a phone number?

No, recovering your Zalo password without a phone number is not possible. Zalo requires a verification code sent to the registered phone number for security purposes, ensuring that only the account owner can reset the password.

Can you recover Zalo password using a username like other platforms?

No, you cannot recover your Zalo password using a username. Zalo accounts are identified solely by phone numbers, so you must use the registered phone number to initiate the password recovery process.

How can I recover my Zalo password if I lost my SIM card?

If you have lost your SIM card, you need to visit a network store with your ID card to register for a new SIM with the same number. This is crucial, as Zalo will send a verification code to that number for password recovery.

What should I do if I can't access my Zalo account after trying all recovery methods?

If you cannot access your Zalo account after attempting all recovery methods, consider registering for a new Zalo account. Ensure you have a valid phone number for registration, as it is essential for account verification.