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Vietcombank introduces hassle-free nickname creation for account holders, ensuring seamless interbank transfers without the need to remember account numbers. Learn how to set up nicknames on your phone effortlessly!
1. Detailed information about Vietcombank account nickname booking service
Customer eligibility: This service is available for individual customers who meet the following requirements:
- Age 15 and above, with an active Vietnamese Dong account at VCB.
- Registered for VCB Digibank service.
- Have the need to set a nickname for the account at VCB.
Nickname setting principle: Customers can choose their own nickname according to their preference, specifically:
- Set Nickname based on the available suggestions on VCB Digibank channel. The chosen Nickname should be between 03 to 20 characters long, consisting of letters (from A to Z) case insensitive, and/or numbers (from 0 to 9). Note that Nickname should not contain spaces, special characters (e.g., !@$%^...), and the first character of Nickname must be a letter.
- Chosen Nickname must not: violate cultural norms, break the law, use sensitive language, or coincide with trademarked names protected under intellectual property law.
Service provision fee:
- VCB-suggested Nickname: free of charge.
- Customer-chosen Nickname: fee as per VCB's regulations during each period.
- Customers registering Nickname before 31/12/2022 are exempt from all registration and usage fees.
2. How to create a Vietcombank account nickname for free
Step 1: Begin by updating the VCB DigiBank/Vietcombank app to the latest version.
Step 2: Access the VCB DigiBank/Vietcombank app after updating, then select the Set account nickname option. Next, tap on the plus icon to set up.
Step 3: Choose your VCB payment account to set a nickname, then enter a preferred nickname according to personal preference or choose a nickname suggested by VCB. Afterwards, select the chosen nickname.
Step 4: Press I have read and understand... terms of service and select Continue. Then, confirm the registered nickname information.
Step 5: Enter the OTP code sent to your phone number and select Confirm. Then the system notifies you have successfully set up the nickname, and now you can use that nickname instead of a long, hard-to-remember account number!
Here's my complete guide to help those using Vietcombank's services easily transfer money to each other using memorable nicknames, making transactions distinct and avoiding confusion with account numbers! Let's set up new nicknames together and introduce friends to the experience. Wishing you all success.
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