Step-by-step guide to making group video calls on Zalo via phone or computer

Making group video calls on Zalo is a feature designed to enhance convenience for users in both work and study. So, how can you make group calls on this platform? How many people can you call in a Zalo group? Mytour will answer these questions for you through a guide on how to make group video calls on Zalo via phone and computer.

Benefits of making group video calls on Zalo

Group calling on Zalo is quite familiar to many people nowadays. So what are the benefits of making group calls? Let's quickly go through some prominent advantages with Mytour:

• You can simultaneously chat and gossip with multiple people.
• It helps increase efficiency in organizing remote team work sessions.
• Convenient for creating online group meetings.
• Saves both cost and time for the working team.

Comprehensive Guide: How to Make Group Video Calls on Zalo from A-Z

So, you're already aware of the benefits of making group calls on Zalo. But how do you actually make group video calls on Zalo? Is the process different on a computer compared to a phone? Let's delve into the details of how to make group calls through the following steps:

How to Make Group Video Calls on Zalo via Phone

• Step 1: Launch the Zalo app and tap on the plus icon at the top right corner.
• Step 2: Next, choose the option to Create a group call.
• Step 3: Now, select the members to join the group call or choose a pre-existing group => then press 'Start group call'. Wait until the group video call screen appears and for all members to join to complete the process.

How to Make Group Video Calls on Zalo via Computer

• Step 1: Launch Zalo and select the group you want to initiate a video call with. Then, click on the video icon below to start the call.

• Step 2: Next, choose the members to join the call and press “Call group”.

• Step 3: You can mute yourself by selecting the microphone icon and ensure it turns red, so the group won’t hear any sound from you.

• Step 4: If you want to turn off your video camera, you can click on the video icon to turn it red. This way, others won’t be able to see your image.

• Step 5: If you wish to end the call, simply click on the icon below the image, indicating that the call has been completed.

How many people can you call in a Zalo group video call?

'How many people can you call in a Zalo group?' is a common question for many. Initially, when this feature first appeared, Zalo only supported group calls with a maximum of 4 people. However, as of now, users can make group video calls on Zalo with up to 7 memberssimultaneously.

However, to use this feature, users need to be in a Zalo group. You can create a group from your existing friends list or create a new Zalo group without requiring prior friendship. This helps optimize the group calling experience on the app.

For smooth and optimal group video calls on Zalo, it's essential to have a smartphone. There are various types of smartphones available in the market with different price ranges, ensuring suitability for a diverse range of customers. Some types of smartphones you can consider include:

Common issues encountered when making group video calls on Zalo

In addition to convenience, using the group video call feature on Zalo still encounters some issues. For example: Connection interruptions, Camera or microphone not connecting… So, how to address these situations? Check out the following suggestions from Mytour:

Connection interruptions

During group calls, you may encounter issues such as connection interruptions or sudden disconnections. The main reasons include: Network instability, Software conflicts due to app and phone incompatibility, Failure to update to the latest versions,…

To address this, check your WiFi signal to ensure device connectivity. Also, verify the version of the Zalo app and update to the latest version. Additionally, clear Zalo's cache and close background apps on your phone.

Unable to access camera or microphone

Encountering issues with Zalo group video calls but unable to access the camera or microphone is quite common. Possible reasons include:

• Zalo is using an outdated version and is not regularly updated.
• The device's speaker may be malfunctioning or the internet signal is poor.
• You may not have granted access to the camera function.
• Your phone's memory may be full.

So, to address these issues, try the following methods:

• Allow camera and microphone usage during video calls.
• Update Zalo to the latest version on your device.
• Restart your phone after updating.
• Uninstall and reinstall the Zalo app.
• Delete app data.
• Remove unused apps and restore device to factory settings.

Unable to make calls

There are several reasons why Zalo group video calls cannot be made, including:

• Unstable internet connection, frequent disruptions weakening phone connectivity.
• Permission to access microphone or camera on the device not granted to the Zalo app.
• Errors within Zalo features.
• Your Zalo account may be blocked by people in your friends list.

If you're facing the above issues, you can try the following methods to troubleshoot: Check your internet connection, verify and refresh your Zalo app, grant access to your camera and microphone. Additionally, always update to the latest versions of Zalo for the best app experience.

Above is the guide on how to make group video calls on Zalo via both computer and phone, as well as answering how many people you can call in a Zalo group. Hopefully, this article from Mytour will help you conduct group calls easily and successfully.

• Explore more articles in the category: Zalo Tips & Tricks, App