Buzz
In the past, ordering food delivery typically involved contacting restaurants and hiring motorbike taxi services to deliver to your doorstep. However, with the advent of GrabFood, the process has been streamlined, allowing 100% mobile app-based ordering. With its outstanding speed, convenience, and user-friendly interface, GrabFood in Vietnam processes over 300,000 orders daily, providing a substantial income for delivery drivers and food and beverage partners (restaurants, eateries, cafes, etc.).
If you are a GrabFood delivery driver looking to discover tips and experiences for maximizing your income, you can find the answers in our article below.
Mastering GrabFood delivery, effective strategies for high earnings.
1. What is GrabFood?
GrabFood is Grab's food and beverage delivery application. With a diverse fleet of drivers, GrabFood attracts customers with its swift food delivery feature on the Grab app. By placing orders on GrabFood, GrabFood drivers will promptly purchase items from affiliated food and beverage stores and deliver to you hot and delicious meals.
Applying artificial intelligence and Big Data for customer personalization, the GrabFood system automatically analyzes and suggests suitable restaurant options based on your location.
GrabFood operates widely from 7 am to 10 pm daily, varying by region and restaurant opening hours registered with Grab's partner eateries.
2. Where is GrabFood available?
Currently, GrabFood is present in 18 provinces and cities nationwide, including: Ho Chi Minh City, Hanoi, Da Nang, Hue, Hoi An, Dong Nai, Binh Duong, Can Tho, Vung Tau, Hai Phong, Quang Ninh, Nha Trang, Da Lat, Buon Ma Thuot, Phan Thiet, Vinh - Nghe An, Thanh Hoa, Pleiku,... and will expand to other provinces and cities in Vietnam in the near future.
Which provinces have GrabFood? Tips for GrabFood drivers to maximize earnings.
3. Is running GrabFood profitable? How much can you earn with GrabFood?
Typically, running GrabFood can provide you with a good source of income. However, similar to riding Grab bike or Grab Express, running GrabFood will only yield profits and high earnings when you grasp effective GrabFood running experiences and know how to use it appropriately based on your conditions and daily running hours.
The income from running GrabFood depends on running hours, the amount per successfully delivered order,... Generally, each GrabFood driver can earn an amount ranging from 4,000,000 - 20,000,000 VND per month.
Similar to registering as a Grab bike or Grab Express driver, to sign up for GrabFood, you also need to comply with Grab's general regulations for online driver registration, prepare documents, participate in training, sign driver contracts,...
Details on how to register for GrabFood delivery have been shared by Mytour in the guide on how to sign up for GrabFood delivery. Please click on the link to the article for more information.
5. Guide to running GrabFood for high earnings
After registering to run GrabFood, to maximize your delivery orders and optimize earnings, you need to master some tips and experiences in running GrabFood as outlined below.
5.1. Be proactive in running in food-centric areas
Unlike GrabBike, Grab Express (customers scattered everywhere), GrabFood service users often concentrate in renowned dining areas with many restaurants and eateries in the city center.
Therefore, the experience of running GrabFood with numerous orders and high income, as shared by many drivers, suggests not waiting for orders in distant locations. Instead, actively move to city center areas, where there are plenty of shops and eateries, to receive orders.
To achieve this, in addition to researching areas with many famous restaurants and beverage shops, you also need to use the Grab app as a customer. In the GrabFood section, press 'search near me' to find out if there are any restaurants around your location. The more crowded the density of eateries and the closer the distance from you to the restaurants, the higher your chances of getting orders, and vice versa.
How to check restaurant density on GrabFood, efficient GrabFood running strategies
5.2. Running GrabFood in the Rain.
During rainy weather, customers often hesitate to go out for meals and prefer ordering GrabFood for home delivery. While some GrabFood drivers may avoid working in the rain by turning off the app, you can seize this opportunity to accept orders, make deliveries, and enhance your ratings, reputation, and successful delivery count.
5.3. Running GrabFood with a Wallet Over 10,000
According to the experiences of many GrabFood drivers, when your wallet drops below 10,000 VND, the Grab system won't assign any new orders to your account. Therefore, while delivering food on the Grab app, it's advised to keep your wallet balance between 100,000 - 200,000 VND. This not only enhances your chances of receiving food delivery orders but also allows you to accumulate rewards and points for completing orders as per Grab's regulations.
If you want to learn more about earning rewards and points from Grab, you can explore Mytour's article on how to earn enough Grab rewards.
How to register for GrabFood, online learning for GrabFood at home
5.4. Pay attention to capital when running GrabFood
According to regulations, GrabFood allows you the flexibility to choose the order capital amount, ranging from 100,000 - 3,000,000 VND. With a larger capital amount, your account is more likely to receive high-value orders such as bubble tea, snacks, etc. Typically, queuing and preparing these orders take a considerable amount of time (around 30 - 45 minutes) and are prone to customer cancellations.
At this point, the best GrabFood running experience is to adjust the capital amount based on different time frames throughout the day. During peak food delivery hours, it's advisable to reduce the capital to around 300,000 VND to receive low-value orders, reduce waiting and delivery times, and increase the chances of getting more orders. During low-order hours, you can set a higher capital to increase the chances of receiving orders and deliveries.
Note: Currently, for Food orders, Grab has a maximum refund limit of 1 million VND. Therefore, for Food orders exceeding 1 million, it's recommended to have a clear conversation with the customer before making the purchase. If the order seems unsafe, with a high cancellation rate, you can cancel it. This will help you minimize potential complications.
5.5. Accepting GrabFood orders during peak hours
Currently, Grab has a bonus policy ranging from 8,000 - 15,000 VND for each successful delivery during peak hours. Therefore, for any orders appearing 10 minutes before the peak hours (11 am - 1 pm) and (6 pm - 8 pm), you can wait a few minutes before accepting the ride. This will help you maximize your earnings for orders during your peak hours.
Additionally, you need to consistently update yourself on promotional programs and support initiatives for GrabFood drivers to comply with and find solutions to maximize your earnings from your food delivery service.
Accepting GrabFood orders during peak hours, effective GrabFood running strategies
5.6. Understanding customer food/drink orders at different times
To maximize earnings from running GrabFood, you also need to understand customer food/drink orders at different times.
For example, in the morning, most people have a demand for pho, banh cuon, banh can, hu tieu, etc. At this time, if you stand near an area with many bubble tea shops and drink stalls, the order volume is likely lower than standing in an area with many breakfast eateries.
Similarly, during lunch and dinner, the demand for ordering rice dishes (com tam, com ga, bun cha, etc.), bubble tea, coffee, snacks, etc., from office workers, students, and overtime students is high. You need to consider the timing of customer food/drink orders to choose a suitable standing location, ensuring the maximum number of orders.
5.7. Limit accepting orders far from the city center.
Typically, when an order appears on your account, you can decide whether to accept it based on the food, delivery location. Canceling orders is not encouraged as it affects the driver's rating. However, for orders in distant locations, long distances, you will lose many opportunities to complete the order and return to the central location. So, before choosing to accept or cancel an order, you need to carefully consider factors such as your personal rating on the Grab system, the number of canceled orders, completed orders, etc., and make the most reasonable decision for yourself.
5.8. Is it advisable to turn the app on and off multiple times a day?
Running GrabFood experience shows that during lunch and dinner breaks, you should not turn off the app and restart it. This not only affects the update of your route status on the Grab system, but also disrupts the process of receiving rides and orders on your account, affecting daily earnings.
5.9. Build a good customer service attitude
Working in the service industry, it's essential to maintain a good service attitude towards customers and GrabFood's affiliated partners. With a positive attitude, you can receive additional tips from customers, improve customer ratings, and have many opportunities to participate in point reward programs and GrabFood bonuses.
Build a good service attitude, guide to running GrabFood for high income
In addition to the shared experiences of running GrabFood mentioned above, to gain more knowledge and money-making skills from running GrabFood, you can call the GrabFood hotline or join groups on Facebook or chat groups established by Grab to learn, socialize, and support each other in challenging times.
During actual GrabFood deliveries, you'll encounter various situations such as customers attempting to trick drivers, demanding customers, crowded restaurants leading to long waiting times, etc. Therefore, the shared experiences in this article are specific to individual cases of accepting and delivering food orders on GrabFood. Grab drivers can use these tips and tricks for running GrabFood to maximize their income.
Download the Grab app through the following link
Wishing you success in joining GrabFood and achieving high income.
