Buzz
Banks are currently providing strong support to customers for switching from magnetic stripe cards to chip cards before December 31st. It's expected that 100% of customers will use chip cards. Techcombank offers flexible options for upgrading to chip cards, including visiting the bank or using the Techcombank app (F@st Mobile) for self-service.
The procedure for upgrading from a regular card to a Techcombank chip card is simple and fast.
1. How to Switch to Techcombank Chip Card via F@st Mobile
Switching to a Techcombank chip card via F@st Mobile offers significant advantages, allowing you to upgrade your card anytime on your phone, saving a lot of time with simple procedures, and eliminating the need to visit a bank. After successfully completing the process, your card will be delivered to the address you provided.
Requirements for Using F@st Mobile
- You must have registered for Techcombank Internet Banking.
- Learn more: How to Register for Techcombank Internet Banking
- Download and install the F@st Mobile app on your phone:
+ Download F@st Mobile for Android: F@st Mobile for Android
+ Download F@st Mobile for iOS: F@st Mobile for iPhone
Procedure for Switching from ATM to Techcombank Chip ATM:
Step 1: On your phone's interface, open and log in to F@st Mobile.
Step 2: Tap 'Cards' (Image 1). Transition to the Payment Cards interface, then click 'Continue' (Image 2).
Step 3: Tap 'Register' (Image 3). On the initial fee interface, swipe left to select the appropriate payment card type, then continue by tapping 'Reissue' (Image 4). (If you skip selecting the payment card type, the bank will default to issuing a Techcombank Visa card, the most suitable option suggested by the system)
Step 4: In the 'Card delivery address' box, enter the address where you want to receive the card (Image 5), then click 'Continue' (Image 6).
Step 5: Review the information, if correct, click 'Submit registration' (Image 7). Next, click 'Agree' (Image 8).
Step 6: Click 'Check card status' (Image 9). At this point, image 10 will be displayed.
If you've already registered for Techcombank Internet Banking and installed the F@st Mobile app, apply the method above for quick conversion. Otherwise, visit the bank to perform the card replacement.
2. Switching from Regular Card to Techcombank Chip Card at the Bank
Techcombank branches and transaction offices provide support, handling all customer transactions from card replacement to transfers and savings. However, conducting transactions in general, especially card replacement at the bank, takes a lot of time. You need to schedule your time to arrive at Techcombank's nearest branch office on time, as the procedures can be somewhat complex.
Step 1: Bring your ID card/identity card that you used to register for the previous ATM card to the nearest Techcombank branch or transaction office and ask the staff to switch to a chip card.
Step 2: Present your ID card/identity card upfront, and fill in the information on the form provided by the bank staff.
Step 3: Once the staff verifies all the information and confirms your identity, they will return your ID card/identity card and provide you with the chip card. Schedule a date and time for you to pick it up.
Important notes when using Techcombank chip card:
- Withdrawing money from non-Techcombank ATMs will incur high fees (4% of the withdrawn amount, minimum of 50,000 VND), so it's best to limit chip card usage at other systems.
- You can make online purchases worldwide using this chip card.
- When transferring money via ATM, you can only transfer to accounts within the Techcombank system.
Both methods of changing names are entirely free of charge. Depending on your preference, you can choose to switch from a regular card to a Techcombank chip card by visiting the bank or using F@st Mobile. You can contact Techcombank's hotline for more detailed assistance from customer service representatives, making the process of switching to a Techcombank chip card easier and more convenient.
