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In this article, we'll explore a new feature on the My Viettel app that users can choose, which is the ability to switch from prepaid to postpaid conveniently for those who need to transition their subscription to postpaid on their mobile devices.
Switching Prepaid to Postpaid with My Viettel
To use the feature of switching from prepaid to postpaid with My Viettel at home, follow these steps:
Step 1: Download and update the My Viettel app for Android, iPhone to the latest version on your device from here:
+ Get My Viettel for Android now.
+ Get My Viettel for iPhone today.
Step 2: At this point, let's launch the My Viettel app after successfully updating to the latest version on your phone.
Step 3: Next, we'll log into the My Viettel account as shown below. On the main interface of this app, we will select Details.
- To switch from prepaid to postpaid with My Viettel, select Switch to postpaid. A notification will ask you to confirm the conversion of this subscription package. Press Agree.
Note:
- You'll be charged 35,000 VND for registering to switch from prepaid to postpaid with My Viettel.
- Any excess balance in the prepaid subscription account will be deducted from the usage fee for the following months.
Step 4: Now, you'll continue to press Allow to allow this app to access the device memory, then we'll choose the packages that you can use when switching from prepaid to postpaid as shown below.
Step 5: After selecting any package, we'll press step 2 icon, here you'll proceed to fill in detailed information about the subscriber who will use the My Viettel postpaid subscription.
Note: For those adding personal information for the main subscriber, we won't need to perform step 5.
Step 6: Moving to step 3 of signing the contract, you'll need to choose the address where to sign the contract to switch to Viettel postpaid subscription, whether at the store or at home.
If you choose to sign the contract to switch to postpaid subscription at home, we'll need to enter the accurate address information of your residence as shown above.
Step 7: Finally, in the step 4 section, we'll confirm all the subscriber's information about wanting to switch from prepaid to postpaid with My Viettel, check I agree to the purchase terms, and then press Send order.
Viettel staff will process your request and send notification messages about the process of switching from prepaid to postpaid as you have done above.
And thus, we have just explored another useful feature on the My Viettel app, which is how to switch from prepaid to postpaid directly on your phone without having to go to transaction centers and still be able to do this successfully.
In addition, in the latest version of the My Viettel app, users have been able to convert 11-digit numbers to 10-digit numbers using My Viettel on their Android, iPhone devices easily with the most accurate and up-to-date contact numbers. If you don't know how to use this feature, Mytour.vn invites you to review the article convert 11-digit numbers to 10-digit numbers using My Viettel to quickly update your device's contact list.
