1. Learn Fashion Skills and Knowledge
Before starting an online business, entrepreneurs should determine the product they will sell. Determining the product to sell is not about what you like to sell, but about identifying market needs. If you have chosen to sell fashion items, be confident that this is an essential item that everyone needs, especially as society develops, the demand for beautiful clothes is increasing.
When selling fashion items, no matter what form it takes, you should learn to become knowledgeable. When you understand information about a certain product, it will be very helpful in advising customers and choosing beautiful products that meet the trends and needs of customers.
To be successful in business, you should be the person who understands the most information about your product type. You should learn the terms about styles, sewing techniques, or phrases that refer to the style, color of clothes that young people or the target audience you are targeting still use. You should also learn about fabric materials, pant styles, current fashion trends, or how to mix and match clothes more beautifully... Surely when you have knowledge, you will advise customers more reasonably and deeply, and having knowledge about fashion will help you find more standard and beautiful sources of goods... especially in the current context of fierce competition between stores.


2. Run Product Advertising
Selling online is more effective when you have more reach and views. Therefore, to get more views and likes, you need to pay attention to your product advertising strategy. If you have a good product, or trendy fashion, building a good brand will help build customer trust in your online sales channel. You need to refine and provide detailed information about the product, attract viewers with beautiful images, and quality videos describing the product.
If you are sure your product is hot on the market, to increase viewership, you can use the channel's application to advertise on platforms like Facebook or Shopee... More views will certainly lead to more buyers. If you want to advertise on Facebook, prepare a file of potential customers with enough numbers (>30k) to optimize costs. You can also explore some tools to support scanning potential customer files in Groups, Personal Profiles, or posts with high interaction rates here.
Some notes when running online ads to remember are: Don't be too greedy to sell too many items, advertise too many items when starting out. Only stop at less than 10 products, among which select the top 3 most prominent products to focus on advertising and selling. For each ad content, focus ⅘ on the product, then the remaining ⅕ should be a call to action, for example, 'order now this week for a discount'. Create video content for storage on YouTube: describe product usage, consult... Depending on the product, choose suitable images for those characteristics. Show customers the origin, quality certification of the product to increase customer trust. Use images of products used in real conditions, speak vaguely, and create interest for customers.


3. Build credibility through quality products
Currently, there are many counterfeit and poor-quality products, so accessing and searching for sources of goods must be very careful. Choosing quality products not only helps you find and retain customers but also helps you avoid risks and losses.
Price is a decisive factor in competitiveness, but don't focus too much on price and forget about quality. A cheap product only makes customers buy once, but a quality product at an affordable price will retain customers and make them buy multiple times. If you can build trust, social media will continuously review your products and website. And believe me, the crowd effect will surely help your online channel be more reputable and attract more views, likes, and followers.


4. Customer care, heartfelt advice
Another experience when selling online is customer care. Don't think that selling online means you don't need it. Try to have a good care regime, good offers, you will not only close more orders but also gain repeated customers who can introduce and share with others.
So when taking care of customers, you need to build trust from customers, commit to product quality, commit to exchange or return goods when they are defective. Even in the packaging stage, you should be more meticulous and careful. You should quickly grasp the market, provide suitable services to meet customer needs, and build loyal customers for your store. Your online store's good customer care will help your business grow and avoid unnecessary risks. You can offer your customers buying your products by giving them vouchers, birthday wishes,... these customers will definitely come back many times or refer to many people.
Also, you should have deep sale programs, promotions, or Free shipping programs... According to the latest research, up to 51% of customers hesitate to buy online because they are tired of paying extra shipping costs. Therefore, minimize shipping costs if you want to sell online more. You need to make commitments to build trust such as 100 times compensation if the goods are not like the image, commitment to warranty, exchange or return in case of manufacturer's defect... The better you take care of customers, the less risk you take when selling.
In addition, to take care of customers best, you should select enthusiastic, dedicated, and agile advisory staff. Fashion items cannot avoid the situation where customers may ask you for size, color transition from weight to corresponding sizes, or sometimes bargaining. Clearly, to answer all those messages requires patience, wholehearted advice for customers, and quick understanding of customers' psychology. The advisory factor is very important, determining whether you can close more orders or not!


5. Build content, information transmitted to customers
To make customers decide to buy your product, it's not enough to just build a brand, you need to earn trust from customers. So where does the trust come from? It's the content of your page. You need to maintain the image and content of your page to be trustworthy and reliable. Because many customers will visit your Page to silently follow for a while before deciding to buy, or they need to consult the opinions of many people who have experienced your shop. Of course, a Page with lots of praise and high ratings, obviously, you don't need much advertising, they already trust and you have won more than half of it.
When selling clothes online, most shop owners often provide incomplete information about the product, especially size, material. This leads to a situation where in a day employees have to answer dozens of phone calls, hundreds of comments, messages to respond to customers. So help your customers easily imagine the product when buying because you should remember that they only spend money when they understand, know clearly what they need.
Clothing sizes need to be noted for customers to easily grasp. For those with experience in opening an online clothing shop, in addition to the sizes S, M, L, XL,.. or size 26, 27, 28, 29, 30,… they also add other details to specify the product. For example, Tight-fitting shirt at the waist/hips, wide shirt, pants long over the ankles,…To sell effectively, you need to describe the fabric material as detailed as possible. For example: 4-way stretch cotton, for instance. Customers will clearly imagine the fabric material, making it easier for them to decide to buy and your online consultation will also be smoother.


6. Beautiful and Authentic Images
Using beautiful and attractive images is an effective way to sell clothes online on Facebook to attract customers because in reality no one wants to wear something that looks ugly. However, not every shop owner knows how to take product photos and grasp the different tricks to make the images stand out.
Some things to note:
- Choose a background to highlight the product, preferably white.
- The more angles of the clothes you capture, the better.
- Your photos should be of the actual product, and if possible, use real models for a more attractive look to buyers.
- At least have a mannequin to photograph the clothes.
Currently, the issue of products being of lower quality than advertised continues to be a major obstacle in online shopping, consumers always complain when the clothes they order are far from the ones provided online. So shop owners need to be aware and provide the most authentic images of the products to avoid disappointing consumers.
The basic thing in effective ways to sell clothes online is: the models must be beautiful to stimulate online customer action. For example: You sell children's clothes. Sometimes customers buy clothes online because the images are beautiful, or they see the girl in this outfit is too cute, too beautiful, so they buy it for their child, their grandchild.


7. Determine the Online Sales Approach
The method of selling online is also an important factor in determining the success of a business. Nowadays, there are many online sales channels for you to choose from. By determining the scale, products, and target customers, you will be able to identify which sales channel is the most effective.
If your customers are aged between 16-25, social networking sites like Facebook are very suitable. Facebook is currently seen as the most effective online sales platform for all products and all ages due to the popularity of this social networking site. Facebook is constantly developing and improving its shopping platform, providing the best possible support to users, and optimizing advertising features... Therefore, Facebook is still the choice of most people who want to sell online.
Furthermore, you can expand to e-commerce platforms. When you sell on these platforms, you have many advantages over other competitors. Tiki, Lazada, or Shopee are large e-commerce platforms in Vietnam. If you sell here, it will be very beneficial for the credibility of your products. In addition, they have spent a lot of money on PR advertising for the brand, so we also benefit from potential customers.
Try to think about which method suits you best and brings you the highest revenue? Take the time to research it.


8. Create a Highlight to Help Customers Remember the Product
Unlike electronics or computers, customers know exactly the configuration they want to buy and even know the model they want. When selling clothes, you have to make customers want a specific item from you instead of another item, another style, or another color from another seller.
Make your product special and unique with the following methods. Note that these are very important experiences in selling clothes on Facebook that you need to understand.
If the price of the product your store provides is cheaper than some units on the market, say that buyers can compare their prices with other units.
If the product has been worn by celebrities, immediately take advantage of it, even build a campaign around this story.
If the product is of good quality, imported goods, or has a unique material, provide plenty of evidence to convince consumers.


9. Remember to Hide Comments to Prevent Risks
Not only selling clothes online but anything sold on Facebook should use a fanpage management tool, which helps respond to customers immediately and can hide important comments to avoid the risk of competitors stealing orders.
Especially, you can use the feature to automatically create livestream orders when you sell clothes via livestream on Facebook, no matter how many comments there are during the livestream, you don't have to worry because the software will automatically create orders based on customer comments.


10. Livestream
Compared to pre-made content posts or videos on a Fanpage, live videos on Facebook often attract more interaction. Livestreaming has become an effective online selling tool that no business can ignore, especially for clothing. Sometimes, images and videos still do not give customers enough confidence in the product as seeing real people, real things in front of them, are the clothes beautiful when worn or not?
So, to effectively sell clothes, you should learn about livestreaming. When livestreaming, pay attention to the time like lunch breaks or evenings. Because that time will have more viewers. The live content needs to be rich and constantly changing, selling this product today, another product tomorrow to rotate the products for viewers to avoid boredom. Choose cute live models, wear flattering clothes, and speak softly and listenable to introduce your products.


