1. Store Location
This is a pivotal factor determining success when venturing into this business. The store needs to clearly identify the target customer base for choosing a suitable location. For instance, if targeting office workers, the store should be placed at company entrances, shopping centers, or near offices. The products should exude sophistication, attractiveness, and elegance. Conversely, for students, the store should be near school gates, dorm entrances, with affordable, small, unique, and personalized products.
Pay keen attention to capturing youth trends to know the current gift trends, especially those popular in Korean cinema. Being one step ahead of the competition ensures attracting a large customer base.
2. Source of Products
Take the initiative to connect with suppliers before making any purchases, ensuring affordability, beauty, and variety. There are numerous different products for you to choose from. Based on market surveys, you have already identified the initial products to sell. Combine your skills with a touch of sophistication to select some 'hot' models to leave an impression. Ensure uniqueness and novelty to create initial attraction with customers. Some product examples you can import include teddy bears, sand clocks, sand paintings, keychains, bracelets, earrings, pens, ceramics, necklaces, books, and more. Import a small quantity of each type to explore gradually, ensuring a diverse range of items.
You can visit wholesale markets to source these products, with most items originating from China. In Hanoi, you can explore markets like Hang Dao, Dong Xuan, Hang Ma, or inquire with other contacts through friends or social media. Actively 'hunt' for unique items to establish your distinctive style.
3. Market Research
Before diving into business, it's essential to thoroughly plan and conduct market research. Evaluate the advantages and challenges, understand market needs, check if there are existing stores in the area selling similar products, and assess their business situation. Determine the average monthly income, popular products, and pricing strategies. Additionally, analyze the strengths and weaknesses of these stores to identify what attracts customers and areas where they fall short. Use this information to implement effective policies for your store. Such comprehensive research plays a crucial role in shaping your key products and providing essential insights for a successful start.
4. Store Decoration
For this unique product, an attractively decorated store is crucial. The signage should be vibrant with multiple colors and eye-catching elements. Inside, maintain a neat display with organized shelves, and consider painting the walls or using decorative paper to create a lasting impression on customers. Employ a lighting system with harmonious colors to add sparkle to the display and highlight the products. Additionally, pay attention to decorating the store according to important holidays such as Christmas, Valentine's Day, Tet, or any other festivals, ensuring a distinct and appealing atmosphere, and drawing significant attention.
5. Capital Preparation
Plan the detailed expenses to ensure thorough preparation when the store officially starts operating, avoiding any impact from these factors.
The capital needed includes:
- Inventory capital: Depends on the scale and customer segment of your store. Initially, import an average amount, around 5 - 8 million. After identifying the main products, it will be easier, and you can focus more on those items.
- Rental costs: Around 1 - 2 million/month for stores in rural areas, and 3 - 5 million/month for urban areas. Each location will have different prices based on the cost of living (which you researched during the survey).
- Transportation costs: If you can manage your own transportation, it's ideal; otherwise, consider shipping through long-distance buses, costing around 500 - 1 million per shipment.
- Costs for decorating items, cabinets, shelves: Around 10 million. If you can find stores with clearance sales, you can significantly reduce this expense.
- Reserve money: Around 10 million, for revolving capital and business expansion.
- Total estimated costs: 30 - 35 million
6. Management Tools
Initially, it may not be necessary when the quantity of products is low. However, as the business expands and the market grows, leading to a significant increase in the quantity of goods, it becomes essential to have effective management tools.
You should invest in sales management software to track monthly revenue, profit and loss, inventory levels, etc. This will be a valuable tool for long-term business planning.
7. Online Sales
Souvenirs are among the products that are easy to sell online, especially with the tremendous growth of social media today. This promises to be an attractive option alongside direct sales.
Build an online store, post product information, sample images, and prices for users to easily grasp. Share on platforms like Facebook, G+, Zalo, Instagram, Pinterest, Twitter, and more. This will undoubtedly attract a significant number of customers.
8. Appealing Bonus Services
Alongside discounts and purchase promotions, to attract customers, you can establish additional enticing complimentary services.
If your strength lies in decoration, consider offering a free gift wrapping service. Equip yourself with eye-catching gift boxes, invest in elaborate packaging, or design handmade cards exclusively for your customers, conveying messages of gratitude or well-wishes.
9. Hire Sales Staff
If your store is of considerable scale or the selling process is complex, consider hiring additional staff on a contract for at least 2 months. Employees represent the face of the store, and the success of the business largely depends on the charisma of the salesperson.
The staff should understand the preferences of the younger generation, be knowledgeable about the products you will sell, and have a sense of responsibility as managing souvenir items can be challenging due to their fragile nature.
Finding a charming, experienced, and responsible salesperson is a challenging task for this store model.
10. Gift Wrapping
For souvenir store business, gift wrapping is considered an art, as it significantly enhances the value of the gift and also encourages customers to return to you. Therefore, you must truly understand the meaning of various gift items, coordinate colors among gifts, and stay updated on the latest gift trends (cartoon characters, games, latest movies, etc.) to attract more customers.
You can search for meanings and trends through forums, websites, skill development classes, or connect with experienced individuals in this business. Selling souvenirs requires you to be passionate about the souvenir world, have a sense of aesthetics, and the charm to advise customers. Additionally, you need to be skillful in artistic gift wrapping, choosing gift boxes, wrapping paper, and ribbons to make the gift adorable.