VssID is a mobile application for social insurance on the mobile platform, aiding users in tracking their BHXH participation conveniently. However, if you forget your email or phone number, accessing the app becomes challenging. So, how can you recover your VssID password when you forget your email or can't recall the registered email and password? Let's explore.
Recovering VssID Password when Forgetting Email Using Phone Number
If you forget your email, users can use their phone number to recover the account password. Detailed instructions:
Step 1: Open the VssID app on your phone > enter your BHXH code and click the 'forgot password' button below > enter the phone number used for registration > click 'Send'.
Enter the phone number used for VssID app registrationStep 2: After verifying your phone number, the system will send an OTP code via SMS. Simply enter this code into the OTP field > click the 'Confirm' button.
If the OTP is valid and accurate, the app will notify you of the new password sent to your phone. Use this new password to log into VssID as usual. If desired, you can also change the new password for easier recall.
Recovering VssID Password via Hotline 1900.9068
This is the fastest way to recover your account when you can't remember the registered email and password. Here's a detailed guide:
Step 1: Use the phone number registered with the account and call the hotline 1900.9068. This is the customer support hotline of Social Insurance Vietnam, assisting people with activities related to social insurance.
Call the hotline to recover the password when forgetting VssID emailStep 2: Press the number 8 key to request a password reset and follow the instructions from the hotline.
Step 3: Provide your BHXH code to the hotline for identity verification.
- If the information matches your BHXH data, the virtual assistant will provide you with a new password to log into VssID.
- If the information is invalid, you will receive a notification stating that the phone number and BHXH code do not match or have not been registered.
Receive a new VssID password if the information is validNote: Calls to the hotline 1900.9068 incur a fee of 1,000 VND/minute, so ensure you have enough balance for the complete call. Additionally, after receiving the new password, promptly enter it into the app and change the password as needed.
Recovering VssID Password via Public Service Portal
If you forget your password but remember the registered email, you can recover it through the Public Service Portal following these detailed instructions:
Step 1: Access the Public Service Portal of Social Insurance Vietnam at the link: (https://dichvucong.baohiemxahoi.gov.vn/#/index).
Step 2: Click on the 'Login' button on the homepage > click on 'Forgot password' on the login window.
Click on the 'forgot password' button on the Public Service Portal homepageStep 3: Click on 'personal' in the Registered Objects section, then enter the username (user's BHXH code) and Email > enter the verification code > click the 'Get password' button.
Step 4: After step 3, log in to your email and check the mail sent from Social Insurance Vietnam. In the mail, you will receive an OTP code to enter and confirm your identity.
Step 5: If the OTP is valid, Social Insurance Vietnam will send the new password to your email. That's how you successfully recover your account when forgetting the VssID registration password.
Note: In case you forget both the Email and phone number, you need to contact the nearest Social Insurance office directly for assistance.
Hope the information provided helps you know how to recover VssID password when forgetting Email or not remembering the registered email and password. Follow the instructions for a smooth process, and don't forget to share this useful information with your friends.
- Explore more in the category: App, How to use VssID
