1. Scenario 1: Homeroom Teacher and Student's Family
Scenario: You are the homeroom teacher of a class, and there is a student who performs poorly in academics. The student frequently arrives late to school, talks during class, doesn't pay attention, and often falls asleep. When you meet with the student's parent to discuss their academic performance and coordinate with the family to find the best solution to improve the student's situation, the parent requests to withdraw the student from school. The reason given is that the student's father passed away early, and the family has a young child to take care of. The mother wants the student to stop studying to help with family responsibilities and earn money.
Question: In this scenario, what should you do to help the student continue schooling while also assisting the family to some extent?
Solution:
Firstly, you need to meet with the student's parent and have a clear, specific discussion about the issue, gently encouraging the parent to create conditions for the student to continue studying for their future.
Engage with the class through activities like the 'Circle of Friends' campaign to support this student.
Collaborate with the class's parent association, the school, and the local community to help the student's family overcome difficulties and, importantly, to facilitate the student's continued education for their future.
For the Student: Explain to the student that due to the family's hardship, they need to seriously focus on studying well, living up to the expectations of their mother and teachers. Learning to read and write will broaden their future opportunities, easing the burden on their mother in the future. Discuss the student's aspirations and help them set goals.


2. Scenario 3: Homeroom Teacher and Student's Parents
Situation: A parent comes to the homeroom teacher requesting the school to promote their child to the next grade (due to failing to meet the required grade).
Question: If you were the homeroom teacher of that class, how would you handle this situation?
Solution:
- Analyze to make the parent understand the consequences of placing the child in the wrong grade
- Highlight the academic shortcomings of the student compared to classmates in the current grade and those retaking exams but meeting the requirements for promotion
- Advise the parent against approaching the school regarding the mentioned issue as the school's stance is unified to ensure sustainable quality


3. Situation 2: Student Requests Transfer to Another Class
Situation: You are the homeroom teacher of a class. At the beginning of the second semester, a student requests to transfer to another class.
Question: What should you do in this situation?
Solution:
The first thing to do when encountering this situation is to understand the reason why the student wants to transfer and not agree hastily, as two scenarios may arise.
Scenario 1: If the reason is due to the student's relationship with classmates being poor, feeling isolated within the class, the teacher needs to analyze the root cause of why such a bad relationship exists. Determine whether it stems from the individual student or the class as a whole, then work on improving the relationship positively, enhancing solidarity in both academic and interpersonal aspects. Additionally, the homeroom teacher should meet with the class council to help other students in the class give up bad behavior patterns. Thus, improving the study atmosphere and class activities.
Scenario 2: If the reason provided by the student is legitimate, not for personal gain or due to poor relationships, the homeroom teacher should facilitate and assist the student in transferring to another class.


4. Situation 5: Homeroom Teacher and Student in Class
Situation: In your homeroom class, there is a student who used to be very obedient and diligent, but recently has been skipping classes and performing poorly academically. After investigation, it is found that the student's parents have recently divorced, and the student has been skipping classes to play games. When you privately remind the student, they respond: 'My parents don't care about me, so why should I bother studying? Sooner or later, I'll have to drop out anyway.'
Question: What will you do in this situation?
Solution:
In this case, it's best to gently advise the student to stay calm and reconsider their actions in the recent past for their own future. Besides the family's affection for the student, there are also teachers and classmates who always care and stand behind to help the student. The student should not show such resentment towards everyone. Additionally, the homeroom teacher should visit the student's home to understand the situation, meet with the guardian to counsel the student. The homeroom teacher needs to show more care and concern towards the student, always encouraging, reminding, and conversing after classes, monitoring the student's behavior in the following days to coordinate with other teachers if the student does not progress.


5. Situation 4: Homeroom Teacher and New Student
Situation: Your class has a new student transferred from another school. Despite being very kind and friendly (especially academically talented compared to other students in the class), the students in the class do not like to play with this student. You have organized class activities and reminded the class about how to behave to reduce jealousy, but it has not been effective.
Question: What will you do, how will you handle it to ensure that all students in the class get along well with this new student?
Approach:
- Do not rush. If the new student is truly kind and friendly, classmates will become closer and prejudices will disappear quickly. Teachers should not insist on students not having prejudices against the newcomer as this may make students think that the teacher is favoring the new student, which can lead to even more prejudice.
- Teachers should meet the new student privately to guide them on how to approach their classmates, always actively participate in class activities with a positive attitude without being arrogant... this way, prejudices will quickly disappear.


7. Situation 7: Parent requests GVCN for child to be exempted from cultural activities
Situation: A parent comes to request that their child be exempted from cultural activities because these activities greatly affect their study of cultural subjects.
Question: As the homeroom teacher of the student, how would you respond to the parent?
Approach:
- Commend the parent for having a well-behaved, academically talented child, especially with a very good artistic talent and many social skills that teachers and friends admire. If nurtured early, it will greatly develop.
- Explain to the parent: The artistic talent of children is extremely important, especially in today's society. Artistic talent, singing can easily create opportunities for individuals to succeed in all aspects of life.
- Participation in cultural activities at school is essentially a learning and training activity that complements cultural studies.
- The school will arrange a reasonable schedule for the school's cultural team activities, including for the child.


7. Situation 6: GVCN and parents
Situation: During a parent-teacher meeting at the beginning of the school year, some parents are not in favor of the school's proposal to organize boarding meals for students due to additional expenses, better home care conditions.
Question: As the homeroom teacher, present your approach to implementing the school's boarding proposal?
Approach:
- Analyze the benefits of organizing boarding meals at school (beneficial for health, time-saving, cost-effective, safety, etc.).
- In particular, organizing boarding meals will be crucial to improving the quality of afternoon sessions.
- Introduce parents to some quality boarding models both within and outside the province, while persuading them to support the major policy of the sector.


8. Situation 9: Student Misconduct, Principal's Child
Situation: Ngan, a student in your class, happens to be the child of the school principal. During a regular test, a teacher caught Ngan cheating and also found her being disrespectful towards the teacher. You witnessed the incident as well.
Question: As the homeroom teacher, how would you handle this situation?
Resolution:
Be firm in letting the invigilator handle the matter according to protocol, while explaining to Ngan the severity of her misconduct and providing guidance on how to rectify it. To avoid tension in your relationship with Ngan and prevent the perception of favoritism, you could inform her that you will support her before the disciplinary board if she demonstrates a genuine willingness to address her shortcomings.
Reassure Ngan that for a first offense, teachers would only issue a warning without severe consequences. If she acknowledges her mistake and shows a willingness to improve, teachers will be ready to assist her. Your sincere words will likely prevent Ngan from harboring resentment towards you, even if she doesn't receive the 'expected defense'.
After the exam, privately meet with Ngan for an honest discussion.


9. Situation 8: Student Loses Money in Class
Situation: After recess, as you enter the classroom and start teaching, a student stands up in distress: 'Miss, I lost my money. I brought it to contribute to the class fund, but after recess, it's gone.' The class becomes chaotic, and the student continues to cry.
Question: As the homeroom teacher, how should you handle this situation?
Resolution:
The first thing you should do is to reassure the student to prevent excessive panic and worry. Then, continue with your lesson, addressing the issue at the end of the class:
- Firstly, advise the student to thoroughly check if the money is still in their pocket and if it was indeed lost in the classroom.
- If the money is indeed lost in the classroom, maintain a calm and composed demeanor to talk to the students: encourage their self-awareness, explain the situation, and suggest various ways for the student who might have taken the money to return it anonymously.
- If a student in the class took the money, avoid harshness and instead gently request the student to meet privately with you to resolve the issue.
- Offer advice to the student who lost the money, to the student who took the money, and to the entire class.


10. Situation 11: Student Participates in School Property Vandalism
Situation: If a student in your homeroom class participates in vandalizing school property. When questioned about the incident, no student admits fault, and you lack concrete evidence of the student's involvement.
Question: How would you handle this situation?
Resolution:
During class activity time, the homeroom teacher will address the students: “You all know that the school property is not just owned by you individually, it belongs to everyone. If you take care of it, it will always remain beautiful and usable for many years to come. If any of you in our class were involved in damaging school property, please stand up and take responsibility, and you will only receive a mild punishment. If any of you are afraid to admit now, you can confess privately to me after class about what you did. I won't reveal anyone's name in front of the class. If any of you refuse to admit your mistakes, the school will still find out and impose disciplinary measures on you for violating school rules, as being dishonest and refusing to take responsibility for your actions will never lead to progress.”


11. Situation 10: Student Tears up Test Paper
Situation: After returning the routine test papers to the class, you step up to the lectern to discuss the answers for students to learn from, suddenly hearing the sound of paper tearing and crumpling. Upon turning around, you notice Nam has torn apart his paper with just one point in front of the bewildered classmates.
Question: What should you do in this situation?
Solution:
You should take a few minutes to approach the student and analyze his recent action. You could say: 'I understand that you received a low score on today's test, and you're feeling upset. But did you take the time to review your paper and understand why? You mentioned 'it's your paper, you can tear it,' yes, it's your paper, but it's also the paper I carefully reviewed, evaluated, and pointed out your mistakes for you to improve next time. Yet, your efforts in one class and mine were torn to shreds by you.
If we imagine a scenario where you are a teacher like me and a student does that in front of you, how would you feel? However, despite everything, you've done it, for the first time, I can empathize. I hope you understand what I'm saying and strive harder in future assignments. I believe you can do it.'Simultaneously, you should tactfully remind the students in the class to learn from this experience so that there won't be such impulsive reactions next time.


12. Situation 13: A Dormant Class for the Homeroom Teacher
Situation: Upon being assigned as the homeroom teacher for a class by the school administration, you notice a subdued atmosphere in the classroom. There is minimal participation and engagement from students, with some days passing without any student speaking up, and class activities seem lackluster.
Question: Faced with this situation, what should you do to invigorate the class dynamics as the homeroom teacher?
Solution: You need to understand the reasons behind the class's subdued atmosphere. Once you have a clearer understanding of the underlying causes, you can proceed with solutions such as:
- Encouraging and fostering the spirits of students when they excel.
- Organizing additional extracurricular activities and group games to promote camaraderie and liveliness among students.
- Providing incentives for student participation in school activities.
- Implementing inter-group competitions within the class, and acknowledging and rewarding students and groups for their achievements.
Aside from revitalizing class dynamics, such activities also strengthen bonds among students in the class.


13. Situation 12: Discovery of a Forged Signature in a Student's Communication Book
Situation: While returning communication books to students with a request for parents to review and sign, a teacher notices a forged signature in one student's book.
Question: As the homeroom teacher of that class, what would you do?
Solution: In this situation, you should privately meet with the student to request an explanation: 'Why did you do this?' and explain to the student that their action is entirely wrong, advising them not to repeat it in the future. Afterwards, inform the parents of the incident and collaborate with the family to provide better guidance and education for the student.


14. Situation 15: Student Alters Grades
Situation: While checking notebooks, you discover that a student has used correction fluid to erase mistakes and grades; furthermore, they altered the grade you had previously marked from a 6 to a 9.
Question: Faced with this situation, how will you handle it?
Resolution:
Have a private conversation with the student to understand the reason behind their actions. Analyze to help the student recognize their mistake and promise not to violate rules again.
During class activities, bring up the issue for discussion so that all students can learn from it (without mentioning the student's name).
If the root cause is from the parents, then a meeting with the parents is necessary...


15. Scenario 14: Disobedient Student
Situation: As the homeroom teacher enters the classroom, the board remains unwiped, and there are numerous scraps of paper scattered across the floor. You call upon a student sitting at the front desk to erase the board and pick up the scraps. However, as you finish speaking, the student stands up and says, 'Sir (Ma'am), I didn't throw paper around the classroom, and it's not my turn for duty today.' After speaking, the student sits back down.
Question: In this situation, how would you react?
Resolution:
Depending on the specific circumstances, you need to be quick-witted in handling the situation. Also, it's not advisable to overly focus on pinpointing responsibility for this 'trash dumping' incident. You can also handle it yourself if it seems reasonable and it's just a few scraps of paper on the floor or a few unerased chalk marks. However, afterward, you should sternly let the students know that such incidents will not be tolerated in the future.
But it's best to remind the students to tidy up their desks promptly, 'ask' a student to help you wipe the board, and then quickly start the lesson. And by the end of the class, you must ensure that the class monitor is responsible for assigning students to duty for the next lesson.
By doing so, you won't waste time and won't create a tense atmosphere for your class because of such trivial matters.


16. Scenario 17: Student Skipping Class
Situation: If you are the homeroom teacher and a student violates discipline, you request the student to have their parents come to meet you, but the student has already skipped class. How would you handle it?
Resolution: The homeroom teacher immediately goes to the student's family to inform them of the situation, understand the reasons, and discuss with the parents to encourage the student to continue attending school and find appropriate measures to educate the student.


17. Scenario 16: Student with 'Autism'
Situation: In your homeroom class, there's a student with autism who doesn't seem to engage in any learning activities during class, often preferring to be alone. During break times, this student is frequently teased by classmates. Upon learning about this situation, the student's parents request permission for them to stop attending school. How would you address this issue?
Resolution:
- Persuade the student to continue participating in learning activities. Allowing the student to stop attending school would deprive them of future opportunities.
- Communicate with the parents about the difficulties you're facing and suggest collaborating to support the student.
- Implement moral and teamwork education for the class, fostering relationships among students.
- Discuss with school leaders and colleagues to share experiences and learn from each other.


18. Situation 19: Students Leave on Their Own During Work Hour
Situation: During a work session, the homeroom teacher notices two students have left on their own accord. How would you handle this?
Resolution:
Send the class monitor to call the two students back to meet with the homeroom teacher. Upon their return, the teacher sternly reminds the students and requires them to rejoin the work with their peers. Throughout, the teacher observes their work attitude.
At the end of the work session, the homeroom teacher holds a class meeting to review and learn from the experience, evaluating the outcomes of the work session. Bringing up the incident of the students attempting to leave was timely feedback, and they subsequently rectified their behavior and engaged in the work.


19. Situation 18: Homeroom Teacher and Parental Requests
Situation: When interacting with the parent of a particular student, the parent pleads with you using the phrase 'a hundred requests to the teacher'. As the homeroom teacher, how do you respond?
Resolution: The homeroom teacher expresses gratitude for the parent's trust in them and then gently discusses the role and responsibilities of the school, family, and society in educating children. The homeroom teacher also commits to closely collaborating with the family to help the student continuously improve.


20. Parent Hits Child in Front of Teacher
Situation: In the school, there is a particular student who has repeatedly violated the school's regulations. But this time, it's a serious mistake. The school principal requests the homeroom teacher to bring the student home to discuss this issue with the family. When bringing the student home, before the teacher could finish explaining, the student's father stood up and slapped the student's face repeatedly, saying it was to 'shame' the family. As the homeroom teacher of that student, how would you handle this situation?
Resolution:
Your first task is to intervene and prevent the student's father from continuing to hit the student. At the same time, you should use appropriate words to explain to the student's parent that educating children through violence never brings good results; in fact, it can backfire, making family relationships worse, which nobody in the family desires.
After you have intervened and the student's parent seems calmer, you will return to your story gently, warmly, and cheerfully. Besides, you need to make the student's parent understand that the school always values the role of the family in educating students, especially when they make mistakes. No matter what kind of student they are, they should never be educated through violence or using harsh words, which can affect the students' dignity. At their age, they have a sense of personal identity and need to be respected. Therefore, using violent methods or harsh words not only affects the students but can also have even worse consequences. Finally, you need to ask the family to cooperate with the school to find the best way to educate the student.


21. Situation 20: Unauthorized Absence of Students
Situation: In your class, there is a student named Ngoc who often skips classes without permission. Last week, she skipped class without permission three times. How will you handle this situation?
Resolution: The homeroom teacher meets with the student privately to understand the reason. Then, the teacher visits and informs the student's parents about the situation and investigates the cause. Depending on the specific reason, the teacher discusses with the student's parents the appropriate assistance.


22. Situation 21: Student Requests Teacher to Sing
Situation: When you first took over your homeroom class, a student in the class requested you to sing, but you don't have a talent for singing. Although you told the student that you could tell stories instead, the student still insists on you singing. How will you handle this situation?
Resolution: Smile warmly at the student and tell the whole class, “I don't sing well, so please don't laugh at me. Can you sing with me?” Start singing along with the class.


23. Situation 22: Student Inquires About Test Score
Situation: During the test return session, a student questions the teacher about the test result: 'Sir! My answers are exactly the same as Thang's, why did he get an 8 and I only got a 5?' If you were the teacher, how would you handle this?
Resolution:
Gently respond: 'Have you looked carefully? Bring your and Thang's papers here for me to check!' After checking, if you made a mistake, simply apologize to the class, especially to the student who was mistakenly graded. Then, regrade the test. But if it's the student's oversight, explain their mistake to them. You can criticize them so they'll be more careful next time.


24. Students Dating in Your Homeroom Class
Situation: Observing students teasing each other and being the homeroom teacher of that class – you notice a couple in love displaying signs of deteriorating academic performance. Both pay little attention during lectures, often lost in thought!... You understand well, this situation is worrisome, especially for senior students. How will you handle this?
Resolution:
Skilfully and discreetly meet with each student individually, gently reminding them to stay focused on their studies. Avoiding impacting their own grades while also not affecting the overall class performance.


25. Student with Fashion Style Incompatible with School Environment
Situation: In your homeroom class, there is a student with dyed blonde (red, green) hair and a unique haircut. If you were in this situation, what would you do?
Resolution:
Gently address the whole class during the activity hour: “In today's society, most people follow trends and want to resemble their idols. As students sitting in the school, it's not appropriate to dye your hair blonde (red, green) and have a unique haircut. It's better to stick to your natural hair color that you were born with. This way, it will be more suitable for your age group, making the class look uniform without differences, without dividing rich and poor, creating a cohesive and harmonious group that always helps each other’’.


26. Student with Extremely Weak Academic Performance
Situation:
During class, the teacher asked a question and called on a student to answer, but no one raised their hand. The teacher called on Thiên to stand up and answer the question she asked. Thiên stood up but didn't respond, just stood still, eyes wide staring at the teacher, mouth shut tight, and arms and legs unmoving.
Faced with this situation, if you were the teacher, what would you do and why?
Resolution:
Reiterate the question for the student and encourage them to answer it. If the student still does not respond, call on another student to answer the question. Then ask and encourage the hesitant student to repeat the answer provided by another student. Once the student manages to repeat it, allow them to sit down. After class, identify the reason why the student behaved in such a manner and find a solution to help them. Clearly explain to the student that if they don't respond and if this behavior continues, what the consequences will be. This helps the student realize and rectify their behavior.


27. Student Showing Resistance to Teachers
Situation:
Tung! Tung! Tung……… The drumbeats signaling the end of the weekend activities have just sounded.
Mr. Hùng suggests that students in the class identify the strengths and weaknesses of the class over the past week. To tease his friend Vinh, quick-witted Tuan raises his hand to express his opinion: 'Sir, I say! Tuan said he's scared of you!' Faced with such a difficult situation, how will Mr. Hùng handle it?
Resolution:
After a moment of silence, the teacher calmly says: 'What have we done to make you all afraid?
We teachers only want you to respect and be courteous, not to be afraid!... Tuan is right! But his way of expressing it wasn't appropriate'


28. Student in Class with Divorced Parents, Impact on Psychology and Academic Results
Situation:
In your homeroom class, there is a student who used to be very obedient and diligent in studying, but recently has been skipping some classes and their academic performance has declined. After investigating, it was found out that the student's parents have recently divorced, and the student has been skipping classes to play games. When you call the student aside to advise them, they respond: 'My parents don't care about me, no one cares, so why bother studying? Sooner or later, I'll have to drop out anyway.' What will you do in this situation?
Resolution:
In this case, it's best to gently advise the student to stay calm and reconsider their actions over the past period for their own future. Besides the family's affection for the student, there are also teachers and classmates who always care, standing behind to support the student. The student should not behave in a way that disappoints everyone. Additionally, the homeroom teacher should visit the student's home, meet with the caregiver to coordinate advising the student. The homeroom teacher needs to show care and concern for the student, always encourage, remind, and have conversations after classes, monitor the student's behavior in the following days to collaborate with other teachers if the student has not made progress.


29. New Student in Your Class Facing Social Isolation
Situation:
In your class, there is a new student transferred from another school. Despite being kind and friendly (especially excelling academically compared to other students in the class), the students in the class do not like to interact with this student. You have organized class activities and reminded the students about their behavior to reduce jealousy, but it has not been effective.
What would you do to ensure that all students in the class get along with this new student?
Resolution:
Do not rush. If the new student is genuinely kind and friendly, classmates will become closer and prejudices will quickly disappear. Teachers should not insist that students should not have prejudices against the new student as it may lead to the thought that the teacher is biased towards the new student, making the situation worse.
Teachers should meet the new student privately to guide them on how to approach their classmates, always actively participate in class activities with a positive attitude without being arrogant..., this will quickly eliminate prejudices.


30. Sudden Academic Improvement in a Previously Underperforming Student
Situation:
While grading a writing test, you notice an outstanding case: a student with previously average to poor academic performance has produced an exceptionally good piece, deserving an absolute top score. How would you handle this during the test submission?
Resolution:
When returning the test in front of the class, you must commend the student for the excellent performance in front of everyone for their clever and unique solution. At the same time, you must tactfully check whether the work truly belongs to the student by inviting them to the board to explain it to the rest of the class. This is also an opportunity for the student to demonstrate their progress to the class. If the student presents confidently, showing a deep understanding of the topic, then there is no need for further discussion; everything becomes clear (which is likely what you hope for). However, if the student appears confused, unable to grasp the subject matter, it indicates that the work might not be their own but copied from elsewhere. Nonetheless, you should not criticize the student in front of the class but handle the situation with genuine tact. Temporarily withhold grading the test, ask the student to retake the test the following day, while also reminding them to focus on their studies.

