1. TPBank Gold Custody Service
Gold is a precious asset that requires safe and secure storage. TPBank offers a reliable gold custody service to ensure customers' peace of mind. TPBank is one of the few banks authorized by the State Bank of Vietnam to provide asset management, safekeeping, and vault rental services, including gold custody. All TPBank branches are fully equipped to offer these services, ensuring customer safety and satisfaction. TPBank is also licensed to trade gold bars, and customers can buy and sell physical gold or deposit it for safekeeping at any TPBank branch.
Types of Gold Traded at TPBank: TPBank handles SJC gold bars, DOJI Group's 1-gram, 2-gram, 5-gram, and 10-gram pressed gold rings.
Key Features of TPBank Gold Custody Service:
- Gold bars such as SJC Rồng Vàng, with a minimum of 1 gram per deposit.
- Customers can accumulate gold through periodic deposits and withdrawals at any time.
- Flexible storage periods ranging from one month to 12 months, or indefinitely as per customer preferences.
- If the customer does not collect their gold when due, TPBank will continue to hold it based on the original storage agreement.
Service Benefits:
- Deposit your gold at any TPBank location nationwide and withdraw it from any branch.
- Quick and efficient transactions handled by a professional team.
- Gold stored securely and confidentially.
- Withdraw gold as needed without any restrictions on the quantity.
- No limits on the amount of gold you can store.
- Diverse types of gold available for safekeeping.
- Peace of mind knowing your gold is stored safely in TPBank’s vaults.
- High-level security with guaranteed confidentiality.
- Gold can be withdrawn from any TPBank branch at any time.
- Withdraw all or part of your deposited gold without limits on the number of withdrawals.
After purchasing gold, customers no longer need to worry about transportation or safe storage—simply leave it with TPBank. TPBank’s secure and convenient gold custody service gives customers confidence, trust, and peace of mind when entrusting their valuable assets.
Contact Information:
Address: 57 Ly Thuong Kiet, Hoan Kiem, Hanoi
Customer Service Hotline: 1900 58 58 85 & (024) 37 683683
Email: [email protected]
Facebook: https://www.facebook.com/TPBank
Website: https://tpb.vn/


2. Eximbank Gold Custody Service
As a bank with a strong background in foreign exchange trading, Eximbank was one of the first commercial banks to be licensed to provide gold custody services to customers.
Eximbank Gold Custody Service is available for:
- Eligibility: Individual customers.
- Gold accepted for safekeeping: SJC Dragon Gold Bars 99.99% purity, with a minimum of 1 gram.
- Eximbank offers this service free of charge, and customers will not receive any interest on the gold during the custody period.
- Customers can withdraw all or part of their stored gold at any time, with no limit on the number of withdrawals. Since October 2010, following the State Bank's policies, commercial banks gradually reduced gold deposit interest rates, leading to the transition from term gold deposits to gold safekeeping services.
Benefits of the Service:
- Accumulation: Customers can deposit, withdraw, and accumulate gold at any time.
- Flexible storage periods: Options range from no fixed term, or 1 month to 12 months, based on the customer's preference.
- If the customer does not collect the gold on time, Eximbank will continue to keep the gold according to the originally agreed-upon custody term.
Gold is a valuable asset that requires secure storage. With the increasing demand for gold safekeeping, more and more banks are offering such services. Eximbank's safe and convenient gold custody service ensures peace of mind and customer satisfaction when entrusting valuable assets.
Contact Information:
Address: 8th Floor - Vincom Center, 72 Le Thanh Ton, District 1, Ho Chi Minh City
Customer Service Hotline: 1800 1199
Email: [email protected]
Facebook: https://www.facebook.com/Eximbankvietnam/
Website: https://www.eximbank.com.vn/


3. Vietinbank Gold Custody Service
Gold is a precious and valuable asset, often purchased as a store of value to protect against inflation. However, storing gold at home can expose you to risks like theft and fire. Vietinbank's gold custody service ensures that your gold is safely stored in the bank, minimizing these risks.
Customers who wish to store gold with Vietinbank can choose between two services: Asset Custody or Safe Deposit Box Rental. Both services offer similar benefits, conditions, and paperwork, with the main difference being the cost of the service.
Gold Custody at Vietinbank through Asset Custody:
- Asset Custody allows customers to store their assets in Vietinbank's secure vault. You can access your assets whenever needed by visiting the bank.
- This service is available at any Vietinbank branch across the country.
- The fee for this service is 10,000 VND per gram per month, with a maximum of 50,000 VND per gram per month, which limits gold deposits to 5 grams.
- Each asset type (e.g., gold or documents) is charged separately, and large gold deposits may not be possible through this service.
- The service is available nationwide, making it easy for customers to use at any Vietinbank branch.
Gold Custody at Vietinbank through Safe Deposit Box Rental:
- Safe Deposit Box Rental allows customers to store their assets in a secure vault box provided by Vietinbank. Customers can access their safe deposit box at any time.
- This service is currently available only in major cities like Hanoi, Ho Chi Minh City, and Da Nang. Smaller cities may not yet offer this service, and the number of available boxes is limited, so customers may need to opt for Asset Custody if no boxes are available.
- The rental fee for a safe deposit box depends on the box size and the agreement between the customer and Vietinbank. However, the maximum fee is 90,000 VND per box.
- This service not only allows for the storage of gold but also other important documents and assets. It is ideal for those who wish to store multiple valuable items, especially large quantities of gold. Each customer has a separate safe deposit box, offering greater privacy and security.
Benefits of Vietinbank Gold Custody Services:
- Customer information and stored assets are kept confidential according to legal regulations.
- Provides safe storage for assets, reducing risks associated with home storage.
- Customers can visit their assets during Vietinbank's operating hours.
- Customers can add or withdraw portions of their stored assets at any time.
- Customers can authorize others to handle their transactions with Vietinbank through a valid written authorization.
- Customers can terminate their contracts early if needed.
Conditions for Using the Service:
- Customers must commit to and take legal responsibility for their stored assets.
- The assets must be legally owned and not in dispute.
- The assets must not be prohibited by law for use, circulation, or storage.
- The assets must not pose any risk of fire, explosion, or self-destruction.
Contact Information:
Address: 108 Tran Hung Dao, Hanoi
Customer Service Hotline: 1900 558 868 / 024 3941 8868
Fax: 024 3942 1032
Facebook: https://www.facebook.com/VietinBank/
Website: https://www.vietinbank.vn/web/home/vn/index.html


4. BIDV Gold Custody Service
Responding to the increasing demand for a safe place to store valuable assets, BIDV's gold custody service was established to meet this need. With a variety of service packages, appealing benefits, and high security standards, BIDV’s service is highly attractive to customers.
BIDV Gold Custody Service for Precious Assets and Documents: BIDV offers a service for safeguarding valuable assets and important documents, ensuring their security and protection under high-standard storage conditions.
Benefits of the service:
- Along with gold, valuable assets such as silver, platinum, gemstones, family heirlooms, and important documents are securely stored in facilities that meet national banking standards.
- Customers save space and avoid the expense of purchasing storage equipment for gold.
- BIDV ensures the confidentiality of all customer and gold-related information, including weight, value, and storage duration.
- Customers are entitled to a free inspection of stored items once for storage periods of 3 months or less, and up to three times for longer storage periods.
- Customers can authorize another person to handle transactions on their behalf with proper legal documentation.
- The service allows customers to terminate the storage contract before the end of the term if needed.
BIDV Gold Custody Service through Safe Deposit Box Rental: BIDV offers a safe deposit box rental service at its branches for customers to store and protect valuable items. With state-of-the-art security features, this service offers peace of mind for gold storage.
Advantages and Features of the Service:
- Modernity: Equipment is imported from abroad, with stylish designs and advanced features. The system allows automatic locking and unlocking via password encryption or fingerprint recognition.
- Safety: Gold and other assets are securely stored in vaults built to stringent standards. Only authorized personnel can access the vaults after verifying the correct password or fingerprint.
- Convenience: During the contract period, customers can access their safe deposit box during BIDV’s business hours free of charge.
- Privacy: Items are scanned through security systems (similar to airport customs checks) without the need to open packaging, ensuring both security and compliance with legal regulations.
- Aesthetic Appeal: The spacious, A-class infrastructure and elegantly designed interior offer a premium environment for asset storage.
The fee for gold custody at BIDV varies depending on the service package and duration. Customers can visit BIDV’s branches for personalized advice and detailed information about the applicable fees for different storage periods.
Contact Information:
Address: 35 Hang Voi, Hoan Kiem, Hanoi
Customer Service Hotline: 19009247 / (+84-24) 22200588
Fax: (+84-24) 22200399
Email: [email protected]
Facebook: https://www.facebook.com/BIDVbankvietnam
Website: https://www.bidv.com.vn/


5. MBBank Gold Custody Service
Gold, a precious metal with enduring value, has long been a trusted investment choice for the people of Vietnam. However, storing gold at home brings concerns about potential theft and loss. To address these worries, MBBank's gold custody service was created to offer the highest level of security for your assets.
As the name suggests, MBBank's gold custody service acts as your 'guardian of gold'. Simply deposit your gold at MBBank’s branches, and the bank’s dedicated security team takes care of safeguarding your gold with the utmost responsibility and care.
Key Features of MBBank's Gold Custody Service:
- Minimum gold deposit: 5 grams or multiples of 5 grams.
- Gold accepted: SJC 99.99% gold bars.
- MBBank only accepts gold in sealed packaging.
- Gold must be deposited and retrieved from the same branch.
- Customers can authorize others to handle transactions related to the gold deposit (excluding signing the custody agreement).
- If a customer loses the Custody Agreement or Receipt, they can report it to MBBank and proceed with retrieving their gold immediately.
- Available at only seven MBBank branches: Hanoi Transaction Office, Ba Dinh Branch, Hai Phong Branch, Saigon Branch, Ho Chi Minh Branch, Binh Duong Branch, and Dong Nai Branch.
Benefits of MBBank Gold Custody: Although entrusting your gold to another party can feel daunting, MBBank ensures a highly secure service with the following advantages:
- Extremely high security with a state-of-the-art vault system meeting the Bank of Vietnam's standards, supported by a dedicated security team.
- Flexible storage durations to suit customer needs, with a minimum of one month.
- Since May 2017, MBBank allows customers to authorize family members to handle services such as paying fees and checking gold account balances, excluding actions involving the contract, thus preserving your privacy.
- The process for reissuing documents has been streamlined, allowing customers to receive their gold and new documents immediately, instead of the previous 15-day wait.
Gold Custody Fees at MBBank:
- Gold custody fee: 1,000 VND per gram per month, with a minimum fee of 30,000 VND.
- Service confirmation: 100,000 VND per certificate issued by MBBank.
- Documents prepared by the customer and verified by MBBank: 150,000 VND per certificate.
- Reporting loss and reissuing custody documents: 100,000 VND per document.
Contact Information:
Address: 63 Le Van Luong, Cau Giay, Hanoi
Customer Service Hotline: 1900 5454 26
Email: [email protected]
Facebook: https://www.facebook.com/VietnamMBBank
Website: https://www.mbbank.com.vn/


