Buzz
The phenomenon of iPhone touch screen malfunction (Ghost touch) will cause users many obstacles when using. So what are the causes of this condition and can it be quickly resolved? Let's explore how to fix iPhone touch screen issues through the following article from Mytour Blog.
Causes Leading to iPhone Touch Screen Issues
In November 2018, the technology conglomerate Apple acknowledged the issue and announced that it would repair it for free for all customers when iPhone touch screen issues occur. This issue is said to often occur on the iPhone X. However, in reality, any iPhone model encounters this problem, including iPhone 12 and above. Some common causes leading to iPhone touch screen issues include:
What are the causes of iPhone touch screen malfunction? (Source: Internet)Read more: Genuine iPhone X Screen
How to Fix iPhone Touch Screen Issues
Once the causes of iPhone touch screen malfunction are identified, what should you do to fix it? Mytour will share the top 14 ways to quickly and effectively fix iPhone touch screen issues right below.
Cleaning Your iPhone Screen
One of the quickest ways to fix iPhone touch screen issues is to clean the touch screen. Doing this helps remove dirt or other foreign objects stuck on the glass surface. This is also the main cause of touch screen malfunctions.
You should turn off the device and disconnect all cables from the iPhone before cleaning the screen. Next, prepare a small clean and soft piece of cloth. Then dampen the cloth with water or alcohol and gently wipe the entire phone screen.
You should do this regularly to prevent iPhone touch screen issues. However, you should note not to use strong cleaning agents to wipe the screen and avoid situations where water may flow into the crevices of the iPhone.
Cleaning the Screen Helps Avoid iPhone Touch Screen Issues (Source: Internet)Drying Wet iPhone
When you accidentally drop your phone into water, issues like iPhone touch screen problems or device freezing may occur. What you need to do immediately is to quickly remove the iPhone from the water. Next, swiftly remove accessories such as cases and covers to let the water drain out of the iPhone instead of quickly turning it on. Then, remove the SIM card and gently wipe the inside of the phone with a soft cloth. Finally, place the iPhone on another dry cloth and wait for about 48 hours for the phone to naturally dry.
Do not use a hairdryer to dry a wet iPhone (Source: Internet)Check Battery
One of the other reasons for iPhone touch screen issues is the phone frequently running out of battery and draining quickly despite being recently charged. In such cases, you should charge the phone to full battery and wait for about 30 minutes. Then, try performing some actions on the phone screen to check if the iPhone touch screen problem has been resolved.
Checking battery status to troubleshoot iPhone touch screen issues (Source: Internet)Remove Tempered Glass
If your iPhone hasn't been dropped in water or experienced significant impact but still has touch screen issues, the culprit may be the tempered glass you're using. Tempered glass is intended to protect the iPhone screen from scratches or cracks. However, using poor-quality tempered glass can sometimes cause iPhone touch screen problems. To solve this issue, simply remove the low-quality tempered glass and replace it with a better one.
Removing tempered glass helps prevent iPhone touch screen issues (Source: Internet)Remove iPhone Case
Some people have the habit of frequently removing and reattaching their phone cases, especially soft cases. This can inadvertently lead to screen dents and iPhone touch screen issues. To avoid this, it's best to completely remove the iPhone case.
Completely remove the iPhone case when not in frequent use (Source: Internet)Update to the Latest iOS Version
One of the most common causes of iPhone touch screen issues is not updating to the latest iOS version. To fix this issue, simply follow these steps to update the iOS version:
- Step 1: Tap on the Settings app available on your iPhone.
- Step 2: Next, tap on the General option.
Select Settings and General to begin the software update process (Source: Internet)- Step 3: Under General settings, tap on Software Update.
- Step 4: Proceed to tap on Download and Install to initiate the update process for the latest iOS version on your iPhone.
The final two steps in the software update process (Source: Internet)Restart Using the Virtual Button
Restarting your phone using the virtual button can help you resolve many issues during usage, including iPhone touch screen issues.
For phones from the iPhone X series onwards such as iPhone 11, iPhone 12, iPhone 13, you can simply restart the device using the virtual button with the following steps:
- Step 1: Press and hold both the Side button on the right side of your iPhone and the Volume Up button simultaneously.
- Step 2: When the screen displays the slider with the text “Slide to power off,” swipe it to the right to turn off your iPhone.
- Step 3: After a few minutes, press and hold the Side button again until the Apple logo appears on the screen, indicating that your iPhone is restarting.
Restarting the device using the virtual button for iPhone X series and newer (Source: Internet)For older iPhone models from iPhone 8 and below, you should restart using the virtual button as follows:
- Step 1: Press and hold the Top button at the top or the Slide button on the right-hand side of the phone until the slider with the text “Slide to power off” appears.
- Step 2: Swipe to the right to power off the iPhone.
- Step 3: After a few minutes, repeat steps 1 to restart the iPhone.
Force Restart iPhone using Hard Buttons
Sometimes, the iPhone touch screen issue becomes so severe that you find it difficult to perform actions on the touch screen. In such cases, you are forced to restart the iPhone using hard buttons.
- For iPhone 8 and newer models: Restart your phone using the hard buttons by quickly pressing and releasing the volume up/down buttons. Then, press and hold the Top or Side button until the Apple logo appears to restart the device.
- For iPhone 7 and 7 Plus models: Press and hold both the volume down and power buttons simultaneously. Release your fingers when the Apple logo appears on the iPhone screen.
- For iPhone 6 and 6 Plus models to older models: Press and hold both the Home and power buttons simultaneously. Release your fingers when you see the bitten Apple logo displayed.
You can restart your iPhone using hard buttons to address the touch screen issue (Source: Internet)Reset iPhone
After performing most of the above steps without resolving the iPhone touch screen issue, you may need to try restoring the device to its factory settings, known as resetting the iPhone. However, make sure to back up all important data to iCloud or a memory card beforehand. This is because resetting the device may result in the loss of all data. The steps to reset an iPhone include the following:
- Step 1: Tap on the Settings app icon on your iPhone.
- Step 2: Choose the General option.
- Step 3: In the General settings, select Reset.
- Step 4: In the Reset options, tap on Reset All Settings to erase phone settings without deleting data. Alternatively, you can select Erase All Contents and Settings to wipe all phone settings and data, restoring the iPhone to its original state.
Reset your phone to fix the iPhone touch screen issue (Source: Internet)Restore iPhone
When experiencing the iPhone touch screen issue, restoring the iPhone is one of the most effective remedies. Of course, ensure you back up iPhone data before initiating the restore process, as the device may lose information during a series of operations afterward:
- Step 1: Use a cable to connect your phone to the computer. On the iTunes interface, click on the phone icon to let iTunes recognize your device.
- Step 2: Next, select the Summary section and click on Back Up Now. Note that this process may take a few minutes.
- Step 3: After completion, proceed to select the Restore and Update option.
- Step 4: A small dialog box will appear on the computer screen. Click on the Restore and Update option to restore your iPhone.
Restoring iPhone is an effective way to fix touch screen glitches (Source: Internet)Check iPhone charging cable
After prolonged use, if you experience slow charging, delayed battery response, and touch screen lag, it's possible that you've purchased a low-quality charging cable. In that case, simply purchase another iPhone charging cable and check if the iPhone touch screen issue has been resolved.
Regularly check your charging cable to see if you've mistakenly bought inferior products (Source: Internet)Verify the power source
Sometimes, iPhone touch screen issues occur due to using low-quality power banks or non-standard Apple-certified chargers. In such cases, it's advisable to invest in a high-quality charger or power bank that meets Apple's recommended power output for each iPhone model.
Check whether your iPhone charger is indeed an authentic Apple product (Source: Internet)Putting iPhone into DFU Mode
If you've tried resetting or restoring but the iPhone touch screen issue persists, you should put it into DFU Mode. This mode can address most hardware issues and errors on the iPhone. The steps to put the iPhone into DFU Mode are as follows:
- Step 1: Connect your iPhone to iTunes.
- Step 2: Press the volume up button once, then the volume down button once. Next, press and hold the power button until the iPhone turns off completely.
- Step 3: Press and hold both the volume up and power buttons for about 3 seconds.
- Step 4: Release the power button but continue holding the volume down button until iTunes displays a message confirming that you've successfully entered DFU Mode.
Put your phone into DFU Mode to troubleshoot issues (Source: Internet)Take the phone to an authorized service center
If you're not tech-savvy or unable to fix the touch screen issue anymore, it's best to take it to an authorized service center for repairs. Choose reputable service centers authorized by Apple or highly rated shops for the best support.
Bring your iPhone to a reputable service center (Source: Internet)Tips to minimize iPhone touch screen issues
Experiencing touch screen issues can negatively impact your product experience, as well as the durability and quality of your iPhone. Therefore, you should pay attention to the following things while using your iPhone:
- Avoid dropping, breaking, or getting your iPhone wet.
- Use genuine Apple chargers and charging cables.
- Regularly update to the latest iOS version to minimize issues with older versions.
- Clean the iPhone touch screen regularly.
- Use a good quality and fitting phone case for your iPhone.
You should take note of a few things to minimize iPhone touch screen issues (Source: Internet)Repair costs for iPhone touch screen issues
Typically, iPhone touch screen issues are caused by faulty touch IC or screen malfunctions. Additionally, the repair costs for touch screen issues vary depending on the iPhone model.
Issues with Touch IC
The cost to repair iPhone touch screen problems due to faulty IC ranges from 500,000 VND to 2.5 million VND because a new IC needs to be replaced. Repair time at service centers ranges from 45 minutes to 3 hours. Depending on the store, component warranty periods may range from 6 to 12 months.
Issues with the Screen
If your iPhone's touch screen issues are due to screen malfunctions, the cost to replace it ranges from 660,000 VND to 5.5 million VND. The warranty period at the store is up to 12 months, and the repair time is only about 45 minutes.
- What to Do If iPhone Xs Max, iPhone Max 11 Has Touch Screen Problems?
When iPhone touch screen issues occur in Xs Max or 11 models, follow the 14 steps shared by Mytour to resolve this issue.
- How Much Does It Cost to Fix iPhone X Touch Screen Issues?
For iPhone X with touch screen problems, if it's an IC issue, you need to replace the IC for about 1.1 million VND. If it's a screen issue, you need to replace the screen for a slightly higher price of about 2 million VND.
The article above by Mytour has shared with you all the ways to fix iPhone touch screen issues. However, if the touch screen problem occurs frequently, it's advisable to visit the nearest reputable service center for assistance. Additionally, if you're looking to own a new iPhone, you can visit the Mytour.vn website to purchase genuine Apple products. Visit the website now to enjoy unprecedented prices and free home delivery service.
