Troubleshooting Common Fax Machine Errors

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Content

1. Distorted text on sent documents, uneven boldness

2. ADF refuses documents

3. Fax machine rings but doesn't receive the fax

Paper jams and failure to receive calls are common issues fax machine users often encounter. However, resolving these errors is simple, and anyone can do it. Explore the following Mytour article for insights on addressing common issues with fax machines.

Apart from printers and photocopiers, fax machines are also prevalent in offices. In a previous Mytour article, you were guided on fixing photocopier errors. In this article, Mytour will guide you on the simplest ways to address common issues on fax machines

1. Distorted text on sent documents, uneven boldness

If your partner or, suppose, if you receive a fax from the other end and the text on the document is skewed, distorted, with uneven boldness. To fix this issue, check the ink density settings or darkness settings on the fax machine.

Additionally, it could be due to a malfunction in the document sender's device; ask them to resend a higher-quality print. If the issue is with your fax machine, try checking the toner cartridge to see if it's empty. It might be due to an empty toner causing the error, and the solution is to replace the toner cartridge.

2. ADF refuses documents

Sometimes the ADF or automatic document feeder may have issues, not working or functioning improperly. In this case, first, check the tray compartment and clean it. If the tray is corroded, you'll need to replace it. Similarly, check and clean the paper feed roller and verify if the fax machine is operating normally or not.

3. Fax machine rings but doesn't receive the fax

In some cases, you or the person on the other end may hear the fax machine ringing but not receiving the fax, or there's no response. The cause of this error may be the automatic answer feature being turned off. The solution to fix this issue is to re-enable, turn on the automatic answer feature.

On different fax machine models, default settings vary, so the steps to enable the automatic answer feature will also differ slightly. You can find detailed steps online on how to re-enable the automatic answer feature suitable for the fax machine model you are using.

In this article, Mytour has just guided you on fixing common errors on fax machines. If you have any further questions or need clarification on issues like How to fix photocopier errors, readers can leave their comments below the article.

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Frequently Asked Questions

What are the common reasons for distorted text in fax documents?

Distorted text in fax documents can occur due to incorrect ink density or darkness settings on the fax machine. Additionally, an empty toner cartridge or poor-quality print from the sender's device may also cause this issue.

How can I troubleshoot an automatic document feeder that refuses to work?

To troubleshoot an ADF that refuses to work, first clean the tray compartment and check for any corrosion. Also, ensure the paper feed roller is clean and functional for optimal performance.

Is it possible to resolve issues with a fax machine that rings but doesn’t receive faxes?

Yes, if your fax machine rings but doesn't receive faxes, the issue may be due to the automatic answer feature being turned off. Re-enabling this feature should resolve the problem.

What steps should I take if my fax machine displays uneven boldness in sent documents?

If your fax machine displays uneven boldness in sent documents, check the ink density settings. Additionally, ensure the toner cartridge is not empty, as this can lead to inconsistent print quality.