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eNetViet serves as a vital link between teachers and parents, facilitating easier monitoring of their children's academic progress. Your login credentials for eNetViet correspond to the contact number registered with the school for receiving updates.
What to Do When You Can't Access eNetViet App?
Important Tips Before Using eNetViet
- The login phone number for eNetViet must be the one registered with the school.
- You can use one phone number to register and receive updates for multiple children on the eNetViet app (even from different schools).
- Currently, the eNetViet app only supports smartphones and tablets running on Android and iOS operating systems. Other devices are not supported and may encounter errors.
Troubleshooting Guide: Unable to Access eNetViet App
Method 1: Contact the school to verify the registered phone number
As mentioned earlier, the phone number used to log in to the eNetViet app must be the one registered with the school. Therefore, you need to enter it correctly. If you don't remember, you can contact the school to verify the information, and then open the eNetViet app.
- Step 1: Select Retrieve Password
- Step 2: Enter the phone number registered with the school => click Get Verification Code.
- Step 3: Enter the Verification Code => enter New Password => Confirm
Method 2: Reset Your Phone
Your device may be running too many background apps, making it difficult to log in to the eNetViet app. Therefore, you need to restart your phone, then open the app and log in.
- For Android: Press and hold the power button => select Reset.
- For iOS: Press and hold the power button + volume down button => select Reset
Method 3: Download and Reinstall the eNetViet App
In some cases, your app may be outdated or experiencing errors during usage. Delete and reinstall eNetViet for Android and iOS.
Above are all the solutions for fixing issues with accessing the eNetViet app. Additionally, if you encounter any other errors, please contact Mytour via the comment section below, and we will address all your concerns as soon as possible.
