Troubleshooting guide for resolving Sharp TV's Wi-Fi connectivity issues

Internet access is a crucial feature utilized by many customers on modern TVs. Therefore, if your Sharp TV is unable to connect to Wi-Fi, it can impact the entertainment, learning, and work experiences of users. Let's explore 3 methods to address the Wi-Fi issue on Sharp TVs, brought to you by Mytour!

Sharp TV unable to connect to Wi-Fi

Weak Wi-Fi Signal

The Wi-Fi signal on your TV may experience weakness or interruptions due to several reasons:

• The Wi-Fi modem is placed too far from the TV, resulting in poor signal reception;
• Issues with the Wi-Fi modem or router causing a weak signal;
• Too many devices connected to the same Wi-Fi network.

Weak Wi-Fi can lead to slow loading or even the inability of Sharp TV to stream the desired online programs.

Sharp TV Not Yet Connected to Wi-Fi

There might be some glitches in the TV system or incorrect steps used to connect the TV to the internet, preventing the Sharp TV from establishing a connection with the Wi-Fi network at home. Consequently, the TV cannot access online entertainment content or perform web browsing tasks as usual.

Incompatibility Due to Wi-Fi Network Band

Wi-Fi network bands refer to the frequency range of electronic waves for wireless devices to transmit or receive communication signals. The commonly used Wi-Fi bands nowadays are 2.4GHz and 5GHz. Therefore, if your TV model is incompatible with the Wi-Fi band provided by the network, the TV won't establish a connection.

Currently, there are two common types of Wi-Fi network bands

Due to software or TV system errors

If it's been a while since you updated the software version for your Sharp TV, some functions of the TV may become slow or not operate efficiently as initially intended.

Check Wi-Fi Modem

Verify if other devices such as phones, computers, etc., can connect to the home Wi-Fi. If these devices cannot connect to Wi-Fi, there is a high chance that the modem has encountered an issue. In this case, turn off the modem, wait for a few minutes, then turn it back on and connect your Sharp TV to Wi-Fi.

Check Wi-Fi Modem

Inspect Wi-Fi Connection on Sharp TV

If your Sharp TV fails to connect to Wi-Fi due to network settings issues, you can troubleshoot using the following steps:

- Step 1: Start the TV, go to Settings > Network Settings > IP Settings.

Accessing IP Settings on Sharp TV

- Step 2: Choose Manual Input.

Select Manual Input

- Step 3: Enter details for IP address, DNS server, Gateway, Subnet Mask (confirm this information with your Wi-Fi service provider). After entering, press OK to complete.

Enter network details and press OK

Restore Default Settings for Sharp TV

Resetting the Sharp TV to factory settings helps the device clear unnecessary data, free up memory, and enhance overall performance. Additionally, this method can address minor issues like Wi-Fi connectivity issues. Follow these steps to reset your Sharp TV:

- Step 1: Start the TV, press the Menu button on the remote, and select the gear icon (settings).

- Step 2: Choose System Settings > Select Factory Reset.

Select Factory Reset on Sharp TV

- Step 3: A confirmation dialog will appear asking if you want to reset the TV. Select the checkbox to confirm.

Click the checkbox to proceed with resetting Sharp TV

The time for Sharp TV to restore factory settings may take a few minutes or longer depending on the system. After the reset, configure some settings on the TV, such as language, country, etc., and proceed to reconnect to the internet.

To minimize instances of Sharp TV not connecting to Wi-Fi and ensure more stable internet performance, users should take note of the following issues:

• Place the TV near the Wi-Fi router to strengthen the internet signal on the TV for smoother operation.
• Regularly update the TV software version.
• Avoid placing the Wi-Fi router and Sharp TV too close to other signal-interfering devices such as microwaves, radios, etc., to reduce signal interference.
• If possible, consider installing dual-band Wi-Fi to ensure connectivity for all smart devices.

Therefore, the issue of Sharp TV not connecting to Wi-Fi may arise due to reasons such as weak Wi-Fi signals, TV incompatibility with the internet network band, incorrect connection procedures, etc. To address this situation, users can restart the Wi-Fi modem, check the network connection on the TV, or restore the factory settings for the Sharp TV to enhance device performance.

We hope the information provided by Mytour Supermarket in this article has offered you valuable insights for using Sharp TVs.