
Experiencing the issue where your hot and cold water dispenser fails to illuminate is a common occurrence. To help users understand the reasons and solutions for this problem, follow Mytour's article below!
1. What Causes a Hot and Cold Water Dispenser Not to Illuminate?
A hot and cold water dispenser failing to light up is a common issue users may encounter, and the reasons may include:
- Unstable Power Supply: This is a common cause due to loose power cords, sockets, or fluctuating household power supply.

- Burnt-Out Indicator Light: This can lead to the water dispenser light not turning on.
- Faulty Surge Protection or Anti-Shock System: This causes the indicator light to not receive the signal to illuminate.
- Malfunctioning Temperature Sensor Relay: This prevents electricity from reaching the indicator light bulb.
Resolving the Issue of Non-Illuminating Hot and Cold Water Dispenser
2.1. Check the Power Supply
When encountering the situation where the hot and cold water dispenser is not lighting up, first, check if your household power supply is stable. Also, verify if the power is being supplied to the dispenser.

Especially, you should inspect the power cord system for signs of breakage, looseness, or loose sockets. In the case of a broken cord, you can use insulation tape to wrap the break. Or replace the cord if the break is too large.
Additionally, to ensure the power supplied to the dispenser is stable, you may use additional voltage stabilizing equipment.
2.2. Fixing Burned Out Bulbs
If you turn on the hot and cold water dispenser for about 15 - 20 minutes and find that the water remains hot even though the indicator light is not on, it's a sign that the indicator light of the water dispenser is burnt out.
The most effective solution in this case is to replace the light bulb. If you're not proficient in repair work, you should contact reputable repair centers or manufacturer service centers for assistance.
2.3. Resolving Thermal Relay Malfunction
The thermal relay is a crucial component of a water dispenser. Inside, it consists of numerous copper leaves that enhance electrical contact. After prolonged use, these contact points may oxidize and fail to conduct electricity.

For issues related to the thermal relay, you should contact a repair technician to replace it with a new one. This will completely resolve the issue of the water dispenser not lighting up and ensure safety for you and your family during use.
2.4. Malfunction Due to Faulty Anti-Shock Component
When encountering the issue of the hot and cold water dispenser not lighting up, it's typically caused by a faulty anti-shock component. In this case, it's advisable to remove this anti-shock component for inspection. If it's damaged, it needs to be replaced with a new one so that the light of the water dispenser can function normally.


2.5. Some Considerations When Troubleshooting
As you may already know, the problem of the water dispenser not lighting up seems like a simple issue. However, it actually relates to causes such as a faulty anti-shock component or issues related to the power supply...
Therefore, when encountering this issue with your water dispenser, quickly stop using it and turn off the power to the device to ensure safety. If you're not technically proficient, you shouldn't attempt repairs on your own. This not only fails to resolve the issue but can also cause more serious damage to the device. The best approach is to contact technical repair personnel for assistance.

In summary, the issue of the water dispenser not lighting up is mainly related to the power supply, thermal relay, or faulty anti-shock component. Mytour hopes that through this article, you will understand more about the causes of this issue with the water dispenser, as well as effective troubleshooting methods. Thank you for taking the time to read the article.
