Buzz
However, accessing and booking train tickets online may not always be smooth. There are times when you cannot access the dsvn website to purchase train tickets online. The reasons could range from system overload, users accessing the wrong address, inaccurate date and time settings, or changes in IP address...
Unable to access the dsvn website for online train ticket purchase and how to handle it
If you can still use other Internet services such as Skype, Yahoo, Zalo, and can still chat, but when you open the web browser to access sites like Mytour, Google.com.vn, or the dsvn.vn train ticket purchase page and cannot access, showing an internet connection error, then you can check and troubleshoot using the methods below.
1. Incorrect address access
If it happens to be your first visit to the dsvn.vn website, and you mistakenly type the address in the search bar and then hit Enter, you won't be able to access it.
To accurately access the online train ticket booking website, you should enter the address in the bar as dsvn.vn or directly click HERE
Another way to access the correct address is to search on Google with the keyword 'dsvn vietnam' -> then open the first page in the Google search results.
2. Due to overload in the online train ticket booking system, facing network issues
This scenario is likely to occur, especially during peak holiday periods, weekends, year-end, network issues... causing disruptions in accessing the electronic train ticket system.
When you access dsvn.vn correctly but receive notifications like the image above, and you've also tried accessing it on another computer or smartphone but got similar results, the cause may be system overload or network issues.
The best course of action is to contact the North Region Railway hotline at 1900 0109; for the South Region, the hotline is 1900 1520 to inquire and get explanations on why the dsvn.vn website is inaccessible.
3. Due to incorrect date and time settings on the computer
This is a simple and sometimes common issue. Therefore, check the date and time on the system tray to see if it matches the current date, month, and year.
If it's the year 2019 but your computer's system clock is set to 2004, you're almost certainly unable to access not only the dsvn.vn website but also many other websites.
If the system clock on your computer or laptop is incorrect, you can click on Change date and time settings to set the date and time accurately for successful website access. Refer to how to adjust the computer's time here.
4. Incorrect Internet Options settings
Users often encounter this situation, where the cause is accidentally misconfiguring settings, and later forgetting the steps taken to revert to the initial parameters. Alternatively, running an application that interferes with your connection may lead to the website becoming inaccessible.
To resolve this, you can follow these steps:
Access Control Panel quickly by opening Run (Windows + R) -> in the window, type control -> then press Enter to open the Control Panel interface. Next, set the view to Large icons for better visibility, then open Internet Options as described in the image below:
Then, click on the Connections tab -> click on LAN Settings. After that, check the box for Automatically detect settings -> then, click OK to apply the changes.
Finally, try reopening the dsvn.vn website to see if you can access it now!
5. Resetting the IP address for your computer
If you've tried the above steps and still have no network, reset the IP address for your computer to fix the issue of being unable to access the website. If the IP is set to static, switch it to dynamic, and vice versa. If it's dynamic, reset it to static to resolve this error.
If you're unsure how to reset the IP address, refer to how to change the IP address for Windows here.
In some cases, DNS issues may arise. Despite having internet signals when you Ping, you still can't access any websites. In this situation, check the box for Obtain following DNS Server addresses to let the system automatically select a functional DNS.
6. Using commands in DOS to address network issues
This is also a method to resolve website access issues. Open the DOS interface and execute the commands 'winsock reset' and 'int ip reset' to fix the problem of being unable to access websites.
Firstly, open the CMD window as an Administrator. If using Windows 10, refer to how to open CMD in Windows 10 here. If using Windows 7, refer to how to open CMD on Windows 7 here.
Next, the CMD window interface appears, enter the following two commands one by one. Note that after each command, press Enter to execute.
netsh winsock reset catalog
netsh int ip reset reset.log
Finally, restart your computer and check the website you want to access.
Here is Mytour's detailed sharing on the causes and solutions for unable to access the dsvn website to buy train tickets online and other websites. In addition to purchasing train tickets on your computer, you can also buy tickets via phone here for quick, convenient online ticketing on the smartphone device you are using.
