Fixing iPhone Not Ringing When Receiving Calls
Method 1: Restart Your Device.
Restarting your device sometimes helps you resolve the issue easily. All you have to do is hold the Power + Home buttons until the Apple logo appears on the screen, then release your hands.
Method 2: Replace the Device's Back Cover.
Using excessively thick iPhone accessories can also cause the iPhone not to ring. In such cases, setting the ringtone to medium or too low may not alert you to incoming calls. To address this issue, choose an accessory that suits your device, avoiding covers that cover the iPhone's speakers.
Method 3: Check the Silent Mode Switch, also known as Ring/Silent.
For all iPhone models, Apple does not design the vibration function to be activated in the settings menu but rather through the silent mode switch located on the side of the device, one of the rare hardware buttons of the iPhone. This is a very distinctive design of the iPhone, very convenient because you can activate them with just one action by sliding up or down.
If you accidentally switch this button without knowing it or give it to a child to play with, you may inadvertently switch to silent mode, causing the iPhone to not ring when there is an incoming call, only vibrating. To turn the ringtone back on, you need to slide the switch to the right to enable the ringtone again.
Method 4: Check the Ring Volume.
It's not uncommon for someone to borrow your phone or for you to accidentally set the ring volume to Mute. To ensure, you can access Settings > Sound and slide the ring volume bar to max to check. Also, here you can change the ringtone to directly test the iPhone not ringing issue.
Method 5: Check the Do Not Disturb Mode.
The Do Not Disturb mode, also known as the Night mode, is a useful feature on the iPhone, allowing you to focus on work without worrying about being disturbed by notifications, Facebook messages, or phone calls.
Some cases may involve accidentally enabling this mode. To quickly turn it off, you can access settings by swiping from the bottom edge of the screen upwards, then tapping on the moon icon. Additionally, you can go to Settings > Do Not Disturb, and turn off both the Manual and Scheduled options.
Method 6: Check the Software.
If you're someone who enjoys jailbreaking your iPhone to give it a more personalized touch, chances are you'll frequently upgrade or reinstall various firmware versions for your iPhone. If you encounter the phone not ringing issue, it's likely caused by an app you've installed leading to conflicts. The solution here is to uninstall the most recently installed app or, if necessary, reinstall the latest firmware version.
Method 7: Restore Device Settings.
This method will completely erase all your settings on the device, including all sound-related features such as volume, ringtones...
To execute this method, you should open Settings > General > Reset > Reset All Settings, enter your passcode when prompted. Then, confirm once again to clear all previous settings.
Method 8: Restore Factory Settings.
If all the above methods fail, try restoring the device to its factory settings. This method will wipe out all settings, data on your device, so before doing this, you should back up all important data to another location such as a computer.
To perform this method, you should go to Settings > General > Reset > Erase All Contents and Settings, enter the passcode when prompted, press Erase iPhone, and confirm again to erase all data and restore to factory settings.
Method 9: Check External Speaker.
A broken external speaker is a rare case when using an iPhone, but we cannot overlook the possibility of a faulty iPhone external speaker. To check, open a music app and plug in headphones. If the headphones still work fine, it indicates an issue with your external speaker.
Here are some ways to fix iPhone not ringing when receiving calls, hopefully one of the methods above will help you troubleshoot and address the issue on your device. Additionally, you should also choose a high-quality ringtone to alert you to incoming calls. With the simple trick of setting up an iPhone ringtone and receiving positive feedback, hopefully, you will choose and create a ringtone that suits your taste.