After some time of usage, encountering issues or error notifications with Samsung washing machines is common. Among these, the 5E error is prevalent. However, there's no need to worry excessively as it's a familiar problem. Explore the following article to understand the causes and solutions when your Samsung washing machine displays the 5E error.
What is Samsung Washing Machine 5E Error?

- The 5E error (also known as SE) is a warning signal indicating a malfunction in the drainage hose. Due to various reasons, the system fails to drain dirty water, prompting the washing machine's control panel to display the 5E error.
- The 5E error in Samsung washing machines is not overly serious and is commonly found in both front-loading and top-loading machines. To ensure the smooth functioning of the machine, users should accurately identify the cause and apply the correct fixes to prevent further occurrences of the 5E error.
Common Causes of Samsung Washing Machine 5E Error
There are various reasons leading to the 5E error in washing machines. Some of these reasons include:
- The drainage pipe is clogged due to dirt, lint, fabric scraps from clothes...
- The drainage pipe of the washing machine is damaged or cracked, preventing water from pumping.
- The drainage pipe is frozen.
Troubleshooting steps for Samsung washing machines showing 5E error
When detecting the 5E error in Samsung washing machines, it is important to identify the root cause for quick resolution.

Water drainage pipe obstruction
- Cause: Over time, the drainage pipe system will accumulate dirt leading to blockages or foreign objects inside due to dirt from clothes being washed discharged outside.
- Resolution: The solution for this condition is quite simple, users just need to remove the obstructing objects. To prevent drainage pipe blockages, users should regularly clean their Samsung washing machines.
The drainage pipe is damaged, preventing water from pumping.
- Cause: Placing the washing machine in a damp location can cause the pipe to corrode, or it may be damaged by rodents gnawing. Additionally, improper installation can result in slow drainage or failure to pump water.
- Solution: In this situation, it's best to contact Samsung washing machine repair services at home. Attempting DIY repairs or replacements without expertise may worsen the damage.
The drainage pipe is frozen.
- Cause: Living in cold regions may lead to the drainage pipe freezing due to excessively low temperatures.
- Solution: If you encounter a frozen drainage pipe, pour hot water onto the frozen faucet. Then, remove the drainage pipe and soak it in hot water.
Some tips to help you preserve your Samsung washing machine for longevity.

The installation location of the washing machine.
The placement plays a crucial role in determining whether the Samsung washing machine operates smoothly or not. Users should install the Samsung washing machine in a dry, well-ventilated area, avoiding direct sunlight exposure or ensuring appropriate shading for the machine. It's advisable not to place the washing machine near the kitchen or bathroom.
Quantity of clothes and washing time
- Washing clothes with the right quantity and duration helps save electricity, water, and time, ensuring efficient cleaning and prolonging the washing machine's lifespan. If your household has many members or frequently deals with large loads of laundry, consider purchasing a washing machine with a larger capacity, about 1 kg more than your usage needs, to ensure stable operation. You can also divide the laundry into multiple loads.
- Overloading the washing machine with too many clothes will result in inefficient cleaning and poor motor performance. It's recommended to wash with a quantity ranging from 1/2 to a maximum of 3/4 of the washing drum's capacity.
Hopefully, after reading this article, you'll be able to troubleshoot the Samsung washing machine's 5E error. Thank you for following our article.