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Sony TVs are renowned in the market, especially the latest models with impressive network connectivity, offering a rich entertainment experience. However, many users encounter the unsettling problem of their Sony TV losing all apps. But fear not; there are straightforward remedies for this situation. Check out the insights shared by Mytour below.
Causes Behind Sony TV Losing Apps
For smart Sony TV models facing app disappearance, potential causes include:
- Loss of network connection on the smart Sony TV.
- Technical glitches in a specific component of the Sony TV.
- Recently purchased Sony TV not configured with the necessary settings.
- The apps are not supported by Google on that particular Sony TV model.
Resolving Sony TV App Loss
Based on the mentioned causes, there are ways to address the issue of a Sony TV losing all its apps. Here are some methods to consider:
Ensure TV is Connected to the Internet
When encountering the Sony TV app loss, the first step is to check the TV's internet connection. If the TV is not connected to the network, establish the connection and restart. If the TV is connected but apps are not displayed, there may be other causes.
Configure IP and DNS on the TV
In cases where Sony TV loses apps due to unidentified glitches, resetting the IP and DNS on the TV is recommended. To perform the setup, follow these steps:
- On the Smart Remote, press the Home button to go to the Home page.
- Proceed to select Settings => System Settings => Setup => Network => Network Setup => Advanced => WiFi Setup (or choose Wired Setup) => Scan. In case of the Sony TV's first-time network connection, enter the password and select Finish.
- Continue to select the IP Settings section to reset the IP and DNS for the TV. Users can choose either automatic or manual IP settings.
Refresh Content Online
Sony TV losing apps may be due to outdated content as the apps haven't been updated since the TV's recent purchase. Therefore, refresh online content with the following steps:
- Press the Home button on the remote.
- In the menu, choose Settings => System Settings.
- On the screen, continue to select Setup => Network.
- Finally, choose Refresh Internet Content.
Connect Phone to TV
For some apps not supported by Google on Sony TV, preventing app downloads, connect your phone to the TV through HDMI or screen mirroring using AirPlay or Bluetooth connectivity to watch programs.
Preventing Sony TV App Loss - Key Considerations
Smart Sony TVs losing all apps fail to meet users' entertainment needs. To avoid this issue, users should pay attention to certain aspects when using their TVs:
- Always ensure the TV has a stable internet connection.
- Avoid letting young children play with the TV remote. Pressing unfamiliar buttons can inadvertently delete apps.
Thus, there are various reasons and solutions for Sony TVs losing all apps. Users can apply the shared tips to recover apps on their TVs. If self-troubleshooting is unsuccessful, seek assistance from a reputable TV repair service. They will swiftly resolve the issue, ensuring uninterrupted entertainment for users.
