Troubleshooting: Zalo Not Opening on Computer

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Frequently Asked Questions

1.

What should I do if Zalo won't open on my computer?

If Zalo is not opening on your computer, try running it with Administrator privileges. Right-click on the Zalo icon, select 'Run as administrator', and confirm the action to resolve potential access issues.
2.

How can I restore Zalo to its recommended settings?

To restore Zalo to its manufacturer settings, right-click the Zalo application, go to Properties, select the Compatibility tab, and choose 'Run compatibility troubleshooter' to apply recommended settings.
3.

Is it possible to enable Zalo to launch at startup?

Yes, you can enable Zalo to launch at startup. Open Task Manager, navigate to the Startup section, locate Zalo, and select 'Enable' to ensure it runs automatically when your computer starts.
4.

What should I do if Zalo is outdated after downloading?

If Zalo is outdated, uninstall it and download the latest version from the official website. This ensures you have the most stable and up-to-date application to avoid errors.
5.

Can I use Zalo on the web if the app fails to open?

Yes, you can use Zalo on the web if the application fails to open. Visit the Zalo Web platform for a user-friendly experience that mimics the desktop application.

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