Unable to access 360game portal, Zing MP3, Zing TV, Baomoi, Zalo, Zing News

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Ngày cập nhật gần nhất: 1/5/2026

Frequently Asked Questions

1.

What are the reasons for accessing issues with Zing News and Zing MP3?

The access issues are primarily due to server problems at VNG, which have led to an interruption in services like Zing MP3, Zing News, and Zalo. The main data center is facing a sudden power loss, affecting multiple platforms.
2.

How long will it take to resolve the server issues affecting Zing services?

It is estimated that the server issues will be resolved within 30 minutes to an hour once a backup power source is activated. Users are advised to remain patient during this time.
3.

Should I update my Zalo application to fix connection errors?

Yes, updating your Zalo application to the latest version is recommended. This can help resolve any connection issues, and if problems persist, troubleshooting steps should be followed.
4.

What should I do if Zing MP3 still has issues after updating?

If Zing MP3 continues to experience issues after updating, users should wait 30 minutes and attempt to reconnect. Repeating this process may help resolve any ongoing connectivity problems.

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