Question:
Hello Mytour, I recently updated to Windows 10 and tried running some AVI videos, but the software reports 'Windows Media Player cannot play the file.' Could you please advise what might be wrong with my computer and how to fix the issue of not being able to view videos on Windows 10?
Response:
Hello there! Mytour and I appreciate your inquiry. In your case, the inability to view videos on Windows 10 is due to the default Windows Media Player software only supporting very basic file decoding. Therefore, to watch videos on Windows 10, you'll need to install additional decoding software.
To install additional decoding software for both the program and the Windows 10 system, it's advisable to install K-Lite Codec, a high-quality decoding package capable of reading the most common video formats today. If you're unsure how, you can check out how to install K-Lite Codec for guidance on installation and resuming video playback.
Alternatively, you can use third-party software like KMP Player, for example. KMP software supports reading the latest, fastest, and most stable video file formats available today. Installing and using KMP Player is also straightforward. Simply install KMP Player like any other software, then proceed to play your video instead of using the default software like Windows Media Player.
