Not long ago, FPT Telecom introduced the Hi FPT mobile app, making it more convenient for users to manage their FPT network. With Hi FPT, you can access information and resolve issues right from your mobile device.
Hi FPT - FPT Telecom's Support App on Mobile Devices
Exploring Features on Hi FPT
To utilize the features of Hi FPT, you need to have the app installed on your phone. If you haven't done so yet, download it from the link provided below. Launch the app on your phone, log in to your account as usual - your account is the phone number registered in the contract with the network provider.
- Android Version Download Link: Hi FPT for Android
- iOS Version Download Link: Hi FPT for iPhone
1. Changing Password and Restarting Wifi
On the main interface of the Hi FPT app, navigate to the device management section for your Modem. Here, you'll find various details, status updates, connected devices, and your usage data, among other information.
- Click on Restart Modem if you wish to perform a complete reset.
2. How to Request Support, Inquire About Fees, and Procedures
This feature has gained immense customer support, and FPT Telecom has received numerous requests through it. Navigate to the Support function on the main interface of the app => Submit a Request, and the network will assist you with issues such as:
- Wifi connectivity problems
- Internet access issues
- Network disruptions
- Signal loss
- Device warranty
- Issues with FPT television services
- Others (custom content).
If you need assistance with fees, on the main interface, select the Support function => Fees. FPT Telecom will assist you with information on:
- Fee details
- Changing billing address
- Other requests (custom content).
For procedural support, similarly, on the Hi FPT main interface, choose Support => Procedures. You will be assisted with issues such as:
- Relocation
- Changing email for receiving information
- Upgrading service packages
- Other requests (custom content).
Thus, Mytour has just guided you on using Hi FPT to change your Wifi password and submit various support requests to FPT Telecom, a functionality that few networks possess to date. For any other inquiries related to the article, please comment below, and we will address your concerns as quickly as possible.
