Buzz
Discover the world of Samsung Care+, a comprehensive service package designed to provide maximum support and protection for your beloved Samsung Galaxy devices like the sleek Samsung Galaxy Z Flip4 128GB, Galaxy Tab, Galaxy Buds, and Galaxy Watch. With this service, you'll gain exclusive privileges and exceptional post-purchase care. Dive into the details of this service package right here in this article!
Introducing the Comprehensive Protection of Samsung Care+
1. What is Samsung Care+?
Elevate Your Peace of Mind with Samsung Care+
What Exactly is Samsung Care+?
This service package can extend up to 2 years, offering users the flexibility to choose from various subscription periods such as 6 months, 1 year, or 2 years. With Samsung Care+, users may be eligible for a replacement device if the total repair cost equals or exceeds 85% of the device's retail price.
With a hassle-free warranty process and convenient free delivery service, users can confidently rely on Samsung Care+.
Experience the Seamless Process of Samsung Care+
2. What Does Samsung Care+ Include?
- Device Repairs: Assisting with cases of breakage and water damage using genuine components
- Warranty Extension: Safeguarding against technical and electrical faults.
- The Repair Request Process Made Effortless: Simply submit your repair request to the Samsung Care+ customer care center on the website or through the Hotline number 1800 588 855 (press 3). Please note, the request must be sent within 14 days from the occurrence of the device issue.
- Free Device Shipping: Receive and return repaired devices completely free of charge
- Global Protection: Enjoy up to 60 days of protection when traveling abroad.
- Damaged devices will be received, repaired, and returned to customers within 5 to 8 days.
What Does Samsung Care Include?
3. What Samsung Care+ Doesn't Cover
The Samsung Care+ service package will not be effective in the following cases:
- Lost smart devices
- Smart devices that are stolen
- Devices with altered or replaced software and hardware
- Notification period to the customer care center exceeds 14 days from the occurrence of the device issue.
4. Products Purchased with Samsung Care+
All smart products like phones, tablets, watches, ... from the Samsung Galaxy series such as Galaxy Z or Samsung Galaxy S, Galaxy Tab S8 Ultra, Galaxy Watch5, ... can be purchased with Samsung Care+
5. How to Purchase and Where to Purchase
5.1. Buying Samsung Care+ with a New Device
When purchasing a product, you can choose to buy a suitable Samsung Care+ package and receive discounts of up to 40%. For more detailed information, please contact the store staff.
5.2. Purchasing Samsung Care+ within 60 Days from the Date of Galaxy Device Purchase
Customers can acquire Samsung Care+ service within 60 days from the date of purchasing their Samsung Galaxy device.
If you wish to purchase Samsung Care+ comprehensive protection service for your mobile phone or other electronic devices from the Samsung Galaxy series, please contact the Supermarket staff for assistance, consultation, and registration of a suitable service package with discounted pricing.
