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Vietcombank debit card is one of the payment cards issued by Vietcombank, allowing users to perform transactions such as account management, balance checking, cash withdrawals, transfers, online bill payments, etc.
Unlocking Vietcombank Debit Card
Currently, Vietcombank issues two main types of debit cards: domestic debit cards and international debit cards. Each type of card is further divided into various categories, serving different customer groups.
During the usage of Vietcombank debit cards, many users may have their cards locked due to incorrect PIN entries, prolonged inactivity, or suspicion of unusual transactions on the card,... At this point, besides calling Vietcombank hotline (1900545413) to report the lock on all card transactions, you also need to follow the instructions below to unlock your Vietcombank debit card.
Method 1. Unlocking Vietcombank debit card at transaction counters.
Method 2. Unlocking Vietcombank debit card via phone.
Method 3. Unlocking debit card on VCB - iBanking system.
Guide on how to unlock Vietcombank debit card
Method 1: Unlocking your Vietcombank debit card at the counter
With over 500 branches/offices nationwide, if your debit card is locked, you can bring your ID card to the nearest Vietcombank branch to get assistance with unlocking your card.
Note: Vietcombank branches/offices typically operate during office hours (8am - 12pm in the morning, 1pm - 4:30pm in the afternoon) from Monday to Friday (only a few Vietcombank branches in major cities operate on Saturday mornings). Therefore, to expedite the card unlocking process at the counter, you should visit during Vietcombank's banking hours.
Method 2: Unlocking your Vietcombank debit card via phone
Instead of having to go directly to a Vietcombank branch to conduct transactions, you can unlock your debit card using the 'Vietcombank' mobile app. However, you need to register for Vietcombank Mobile Banking to activate and use this app.
Steps to follow
Step 1: Log in with your username and password to access the 'Vietcombank' app on your mobile phone.
Step 2: On the phone screen, select the 'financial' section, tap 'card services', then choose 'unlock card'.
Step 4: Double-check the card type, card number, and card issuer information, then press 'continue'.
Step 5: Enter the confirmation code to authenticate the transaction, then click 'continue' to complete the unlocking process.
Method 3: Unlocking your debit card via VCB - iBanking system
VCB - iB@nking service allows users to manage information and conduct online transactions through devices connected to the internet. This is a product among the added utilities that Vietcombank offers to its customers.
Usage conditions: You need to register for Vietcombank's internet banking service.
Steps to follow
Step 1: Access Vietcombank's electronic banking system Here.
Step 2: Enter your username, password, verification code to access the system.
Step 3: Select 'unlock card' in the 'card' section of the 'added utilities' category in the menu above.
Step 4: Choose card type, card number, check the box to agree to the terms and conditions of using the electronic banking service of Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank).
Step 5: Select 'OTP receiving method', enter the confirmation code received into the 'OTP code' box, press 'confirm' to complete the card unlocking process.
Here are 3 simple ways you can use to unlock your Vietcombank debit card. For any inquiries regarding the card locking or unlocking process, please contact Vietcombank hotline for assistance.
In addition, you can also use internet banking service to adjust your Vietcombank card limit. Adjusting the card limit will facilitate your cash withdrawal, money transfer/day process with swift, convenient steps while saving costs.
