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Feedback is perhaps a familiar term for those who frequently indulge in online shopping on social media platforms like Facebook, Zalo, Messenger. Sellers often seek your feedback after you've made a purchase from them. So, what exactly is feedback? What does feedback signify? Let Mytour provide the answers.
What is Feedback?
Feedback can be understood as a response to information sent to you. You often receive feedback requests through online purchasing channels (online) via email or messages. The content typically consists of a question or a request for opinions on a certain issue.
Unlocking the Meaning of Feedback
Feedback on Facebook comprises your feedback, comments, or ratings on a particular issue or request. Most often, you'll encounter feedback on Facebook when making online purchases.
Feedback is widely used as Vietnam integrates with the world. Perhaps due to the habit of communicating with foreign bosses. Instead of using the phrase 'waiting for feedback,' it has been shortened to 'feedback.' Feedback functions as a noun, whereas if used as a verb, you can use 'reply.' 'Reply' is a familiar term you'll often see in emails.
According to the aforementioned definition of feedback, you must be responsible for providing opinions or responses when requested or within your scope of responsibility.
Here's an Example of Post-Purchase Feedback:
Hopefully, through this article from Mytour, you've grasped the basics of what Feedback entails. Thank you for taking the time to read through this post!
