Unveiling the Mystery of 115 - What is this Emergency Hotline?

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Content

What is 115 Emergency Hotline?

Memorize These Emergency Contact Numbers

How to Call Emergency Numbers 113, 114, 115

Are Calls to 113, 114, 115 Toll-Free?

What Happens When You Call 113, 114, 115 for Harassment or Threats?

Conclusion

Certainly, emergency codes are always recommended for everyone to remember. If you're unsure about what the 115 code is, whether it's a phone number or a vehicle, this article will provide you with all the information related to the emergency hotline 115 and other emergency codes.

What is 115 Emergency Hotline?

115 is not just a number; it's a crucial emergency hotline you need to remember for seeking immediate medical assistance. It is used to quickly connect to the ambulance dispatch center, dispatching ambulances to your location in the shortest possible time, especially in urgent situations requiring emergency medical assistance or serious injuries.

115 is the hotline for emergency medical dispatch

In addition, the operators at the emergency hotline 115 will guide you on essential first aid measures in case the ambulance is delayed. When you call the emergency hotline 115, it's vital to listen carefully and follow the instructions provided by the operators to avoid unfortunate incidents.

Memorize These Emergency Contact Numbers

Now that you know what 115 is, but you still need to remember these emergency contact numbers for necessary situations:

112 - What is this phone number? It is used to request assistance and search and rescue nationwide.
113 - What is this phone number? It is used to contact the police in cases related to security and order.
114 - What is this phone number? It is used to contact firefighting and rescue agencies in case of fire or similar emergencies.
115 - What is this phone number? The emergency hotline 115 is used for medical emergencies when needed.

How to Call Emergency Numbers 113, 114, 115

After exploring what 115 is, you might wonder how to call these emergency numbers. To ensure that people can connect to the emergency hotline quickly and efficiently, the emergency hotline 115 has been adjusted to not require an area code when making calls, ensuring timely and swift emergency response. You can directly call the numbers 113, 114, 115 to request assistance when needed.

Since late 2020, according to information from the People's Committee of Ho Chi Minh City, the city has established a center for receiving and processing urgent information, along with rescue and relief functions by consolidating the hotline 114 from hotlines 113, 114, and 115. This aims to improve response and management in emergency situations.

In emergency situations requiring assistance from the police, fire department, emergency rescue, or ambulance services, people should only call one of the numbers 113, 114, or 115. This simplifies contacting the relevant authorities to report incidents and helps tourists access emergency services more conveniently.

Therefore, if in a critical situation you don't remember what 115 stands for, you can call other emergency numbers like 113, 114.

Are Calls to 113, 114, 115 Toll-Free?

If you already know that 115 is the phone number for emergency vehicles, then the question of whether calling these emergency numbers is toll-free might be on your mind. According to Article 5 of Circular No. 02/2020/TT-BTTTT, the regulations on charges for emergency telecommunications services are determined as follows:

Calling emergency numbers is free for individuals

For users of fixed landline or terrestrial mobile services calling emergency service numbers, the fee is 0 VND/minute.
For telecommunications businesses providing local fixed landline services, the fee for initiating calls to emergency service numbers is 200 VND/minute.
For telecommunications businesses providing terrestrial mobile services, the fee for calls to emergency service numbers will be charged according to the connection tariff.

What Happens When You Call 113, 114, 115 for Harassment or Threats?

According to Clause 3, Article 7 of Decree 144/2021/ND-CP, violators will face fines ranging from 2 million to 3 million VND if they engage in any of the following behaviors with the intention of harassment, threats, or insults:

Calling emergency numbers like 111, 113, 114, 115;
Calling hotlines of agencies and organizations.

Note: According to Clause 2, Article 4 of Decree 144/2021/ND-CP, this fine applies to individuals. For organizations committing similar violations, they will be subject to double the fine imposed on individuals.

So, now that you know what 115 is, Mytour advises against dialing this number if it is not an emergency situation.

Conclusion

Here are the contents that

Mytour

wants to share with you about what 115 emergency number is. Hopefully, through this article, readers will remember what the emergency hotline 115 is and other emergency numbers to use in urgent situations.

Explore more: Phone tricks

Frequently Asked Questions

What is the 115 emergency hotline and how is it used?

The 115 emergency hotline is a critical number for obtaining immediate medical assistance. It connects callers to the ambulance dispatch center, ensuring rapid medical response during emergencies or serious injuries.

Are calls to the 113, 114, and 115 emergency numbers free of charge?

Yes, calls to the emergency numbers 113, 114, and 115 are free for individuals using fixed landlines or mobile phones. However, there may be charges for users of certain telecom services, such as mobile services.

What should you do when calling 113, 114, or 115 for emergency assistance?

When calling any of the emergency numbers, it is important to follow the operator's instructions carefully. This ensures a quick response, especially when dealing with medical, police, or fire-related emergencies.

What are the consequences for misusing the emergency numbers 113, 114, or 115?

Misusing emergency numbers like 113, 114, or 115 for harassment or threats can result in fines ranging from 2 million to 3 million VND for individuals, and double the fine for organizations.

How should you handle an emergency situation if you can't remember the 115 number?

If you forget the 115 emergency hotline, you can call other emergency numbers such as 113 or 114 for police, fire, or rescue services. These numbers will connect you to the necessary authorities.

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