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Video calling applications in general and Zoom Meeting in particular have become extremely popular as the COVID-19 pandemic evolves, with remote work and online learning being widely adopted. However, during online classes or Zoom calls, you may encounter some audio issues. This article will share with you tips for optimizing sound quality and troubleshooting common audio errors.
Fixing Audio Errors when using ZOOM Cloud Meetings
Refer to how to use Zoom software to create online classrooms here
Fixing some audio issues in Zoom Meeting
1. Check audio and speakers before starting a meeting or class
- When you first start a meeting or join a class, Zoom will automatically check your speakers. If you don't hear the bell, use the drop-down menu of Speaker 1 or click No to switch to another speaker until you hear the bell. Click Yes to continue the microphone check.
- Next, Zoom will ensure you can hear others by checking your connected microphone. If you don't hear any sound, use the drop-down menu next to Microphone 1 or click No to switch to the next microphone until you hear sound. Click Yes when you hear the sound.
- Finally, click on Join with Computer Audio to finish the test.
2. Unable to hear any sound
If you can't hear any sound from participants in Zoom meetings or classes, follow these steps to resolve the issue.
Step 1: Ensure that your computer's speakers are turned on.
Fixing the Zoom audio not working issue is easy. You can refer to this article for quicker troubleshooting.
- Explore More: Fixing Zoom audio not working issue
If unsuccessful, refer to how to fix computer sound loss here.
Step 2: Open the Zoom app, click on the upside-down arrow icon next to the Join Audio option located at the bottom left corner of the Zoom toolbar. Then select Audio Settings.
Step 3: In the Speaker section, click on the Test Speaker button to play a test sound. If you don't hear anything, select a different speaker from the menu or adjust the volume using the Volume slider.
3. Others can't hear your voice
If you receive feedback from others that they can't hear your voice, you need to check your microphone.
Step 1: Ensure that the microphone is connected to the computer and if the microphone has a volume control button, make sure the volume is turned on.
Step 2. Open the Zoom app, click on the upside-down arrow icon next to the Join Audio option located at the bottom left corner of the Zoom toolbar. Then select Audio Settings.
Step 3: In the Microphone section, you will see a green Input Level bar moving when Zoom is capturing sound.
Step 4: You can try speaking to check if the microphone you're using is picking up sound. If not, you can select another microphone from the menu or adjust the volume using the Volume slider.
- Click on Automatically adjust microphone settings if you want Zoom to automatically adjust the input volume.
4. Echoing Sound
If others hear echoing from your end or you hear echoing when others speak, you or they may need to sit a bit away from the microphone or switch to a microphone with noise-canceling capabilities. Another effective solution in this case is to use headphones instead of external speakers to prevent ambient noise from entering the microphone.
Optimizing Sound Quality on Zoom Meeting
1. Use Wired Connection Instead of Wifi
Weak or unstable internet connection is also one of the causes of audio issues when using Zoom. That's why when participating in or hosting an online class, meeting, you should use a wired Ethernet connection instead of Wifi for a quality and stable connection. Simply because Wifi networks are often affected by various factors in the environment, such as signal obstacles, electronic interference, walls, metals... Ethernet is more stable and reliable.
2. Enable Original Sound in Zoom
You can utilize microphone audio without the need for Zoom's echo cancellation and audio enhancement features. If your microphone or audio device already has noise cancellation or built-in audio enhancement features, and you don't require additional enhancements, then you should use the original sound. To enable the original sound option in Zoom, follow these steps:
- Access the Zoom.us website and click on Settings.
- In the Meetings tab, enable Allow users to Select Original Sound.
- Open the Zoom application on your computer, navigate to Settings > Audio > Advanced.
- Check the box Show in-meeting option to Enable Original Sound.
3. Utilize Optimal Audio Devices
To ensure better audio quality, consider using dedicated recording headphones or communication headsets if available during online meetings or classes. This helps reduce the risk of encountering unwanted audio issues.
Furthermore, refer to Important Settings in Zoom Software for online teaching here to avoid time-consuming troubleshooting.
You want to share audio on Zoom with everyone. Follow the instructions from Mytour's previous article to effectively and easily share audio.
- Explore More: How to share audio on Zoom
