VIB Bank is renowned for being a reliable destination for transactions. The VIB bank hotline assists customers in online exchanges with VIB's dedicated hotline team. This facilitates swift issue resolution. However, many customers are still unaware of VIB's hotline number. Hence, follow Mytour's article below to discover the precise contact number.
Contact Information for VIB Hotline
Regarded as one of Vietnam's leading commercial banks, VIB was established on September 18, 1996, with the aim of providing customers with the best services. Currently, VIB operates approximately 165 branches and transaction offices nationwide. Moreover, its ATM network spans across the country, facilitating easy access for customers to conduct transactions.

The VIB Bank hotline is a highly attentive and caring customer service center. The expert team assists in resolving queries and service-related issues. However, cybercrime is on the rise, with various forms of fraud. It's crucial to exercise caution to avoid disclosing banking information to any unauthorized parties. VIB asserts that it does not contact customers for transactions without transparency.
Here are the official communication channels of VIB Bank that customers should know about.
- Official website of VIB Bank: https://vib.com.vn
- VIB's Facebook account: VIB - International Bank
- VIB's Instagram account: MyVIB Digital Bank
- VIB's Zalo account: VIB - International Bank
- Email: [email protected]
- E-banking via website: https://ib.vib.com.vn
- Official app of VIB Bank: MyVIB
VIB Bank's 24/7 Customer Service Hotline Nationwide
VIB Bank's customer service hotline number is 1800 81 80 or via email for free: [email protected]. Additionally, there are other contact phone numbers for customer service such as:- Card services hotline: 1800 8195
- International support hotline: (+84) 2462 585 858

Thanks to the above hotline system, it ensures meeting customers' contact needs, minimizing overload situations where customers can't reach. The hotline team is extensive and highly professional. VIB Bank's hotline supports customers 24/7 and is completely free, so you can contact anytime.
VIB Bank's hotlines at other branches:In addition to the nationwide hotlines of VIB Bank, you can also call the branches, transaction offices. This is also a way to quickly and effectively resolve inquiries and issues, reducing the need to visit branches in person, which saves customers time. Below are details and hotlines at branches and transaction offices nationwide. Please check to get specific contact numbers.
- VIB Bank branches and transaction offices in Ho Chi Minh City:

- VIB Bank branches and transaction offices in Hanoi:

- Branches and transaction offices in other provinces:

Services Supported via VIB Hotline
When customers contact VIB Bank's customer care center, they will receive enthusiastic support from the team. Ensuring customer satisfaction with attitude and service quality. Here are the services supported via the hotline:
- Providing accurate information on exchange rates, foreign currencies.
- Advising customers on services related to their bank accounts.
- Providing information on interest rates for installment loans, mortgage loans, unsecured personal loans, etc.
- Detailed guidance to customers on how to look up bank branches, ATM systems.
- Specific information on credit card applications.
- Guiding customers on how to register for SMS Banking.

Things to Note When Calling VIB Bank Hotline
- When contacting VIB's hotline, customers should use the phone number registered with VIB. This will facilitate smoother communication.
- Customers should prepare personal information such as account number, ID card,... in advance. This helps streamline the communication process.
- Customers should choose the appropriate hotline number according to their needs when seeking assistance.
- In case VIB Bank's hotline is overloaded and you cannot contact, consider other contact channels provided by VIB.
Through this article, Mytour has provided you with essential information about VIB hotline. This is one of the most reputable banks in Vietnam, ensuring your satisfaction. Hope you will have the best experience when contacting VIB's customer care hotline. Stay tuned to Mytour for more useful updates.