Viber Troubleshooting on Mobile

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Compilation of Viber Issues on Mobile

This article compiles common Viber issues on mobile devices. Below is a comprehensive guide to the glitches users often encounter when using the Viber app for free communication on their phones.

Viber is currently one of the best communication apps available on mobile phones. However, recently, many users have reported various issues with Viber on their phones while using the app to stay connected with friends and family.

Compilation of Viber Issues on Mobile

Let's explore a list of common Viber issues on Android and iPhone that users often encounter, such as:

1. Unable to Register Viber

Many encounter this issue when exploring how to use the Viber app on their phones. The common reason for unsuccessful Viber registration is often the use of registered or incorrect phone numbers.

* Troubleshooting

To better understand the Viber account registration issue and avoid encountering the error of unsuccessful Viber registration, you can refer to the Viber registration article previously provided by Mytour.vn.

2. Unable to Log In to Viber

This is another common phone-related Viber issue we'll delve into in this article. Specifically, the problem of not being able to log in to Viber on Android or iPhone often occurs when using public Wi-Fi.

* Troubleshooting

Let's proceed with changing DNS on the phone as follows:

Step 1 : Access the Settings app from the phone's home screen, then tap on Wi-Fi connectivity feature on the phone.

Step 2 : Next, we will tap on the Wi-Fi connection icon we are using on the phone, then press DHCP to resolve the issue of unable to log in to Viber.

For other Android devices, we will long-press on the name of this Wi-Fi connection. As for iPhone devices, we simply select the DNS option.

Step 3 : Finally, we will sequentially select the DNS1 option, enter the new DNS as 8.8.8.8 and 8.8.4.4 as shown below.

For iPhone devices, we need to input the following numbers accurately: 8.8.8.8, 8.8.4.4.

3. Viber Audio Issues + Unable to Make Calls

Let's explore using Viber but facing issues with making calls and audio errors on the phone. There are various ways to address this problem, such as changing Wi-Fi network connections, but there's a simpler solution.

* Implementation

We can easily resolve audio and calling issues on Viber by deleting and reinstalling the app on our device, available here:

+ Download Viber for Android.
+ Download Viber for iPhone.

5. Unable to Receive Viber Notifications

Experiencing issues with not receiving notifications from the Viber app is quite common and impacts message reception, affecting the overall user experience.

* Troubleshooting :

Step 1 : Access the Settings app from the phone's home screen, then tap on the Applications section as shown below. Next, select the Viber app icon .

For iPhone devices, access the Settings app, search, and select the Viber icon.

Step 2 : Now, in the information section of the installed app, we will choose the Notification category, then activate the Viber notification features that suit your preferences on your mobile device.

6. Viber Unable to Send Photos, Voice Messages

If your device is facing the issue of Viber being unable to send photos or voice messages, apply the following steps to immediately resolve this situation. The cause of this problem is that you haven't granted the app permission to access the device system.

* Troubleshooting :

Step 1 : Continue accessing the Settings app, choose the Applications section, then search for and select the Viber icon as shown below.

For iPhone devices, search for the app icon from the Settings screen.

Step 2 : To fix the Viber issue on Android and iPhone, select the App Permissions category and sequentially activate the Photo and Microphone features .

Above is a compilation of common Viber errors on mobile that you may easily encounter while using this application. If you come across any of the cases mentioned above, we hope that the solutions provided by Mytour.vn will help you quickly resolve the current issues on your device.

https://Mytour.vn/loi-viber-tren-dien-thoai-23761n.aspx
In addition, Viber now officially supports users in backing up their information and Viber messages on their phones in recent versions. You can follow the article on how to backup Viber messages on your phone to understand how to use this important feature.

Frequently Asked Questions

What are the common issues users face when using Viber on mobile devices?

Users often encounter issues such as registration problems, login failures, audio issues, notification delays, and difficulties in sending photos or voice messages. These glitches can affect the overall user experience when trying to connect with friends and family.

How can I troubleshoot the issue of not being able to log in to Viber?

If you're unable to log in to Viber, check your Wi-Fi connection, especially if using public networks. Change your DNS settings to 8.8.8.8 and 8.8.4.4 to improve connectivity and resolve login issues.

What should I do if I cannot receive notifications from Viber?

To resolve notification issues, access your phone's Settings app, select Applications, then the Viber app. Ensure that notifications are enabled in the app settings to receive alerts and messages promptly.

Why am I unable to send photos or voice messages on Viber?

If you cannot send photos or voice messages, it may be due to insufficient app permissions. Go to Settings, select Applications, then Viber, and ensure that permissions for Photos and Microphone are enabled for proper functionality.

Does Viber support backing up messages on mobile devices?

Yes, Viber now officially supports backing up messages and information on mobile devices. Users can follow specific guidelines on how to backup Viber messages to ensure their communication history is safely stored.

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